

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Elmhurst | Jimmy John’s 1417
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Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Reviews
EDIT: at least the male staff member at this location quietly apologized when the woman (assuming a manager) was not in earshot.
Second, the service is by far some of the worst fast food service and definitely the worst Jimmy John’s service I’ve ever experienced over multiple visits. That’s why I try not to come to the place. At other Jimmy John’s stores, they greet you you can chitchat with them. Here, you try to be friendly to these people, and they literally just stare at you and don’t respond. They ignore you if you’re standing at the register you have to get their attention. Unbelievable.
When you’re standing at the counter, the person behind the register just glares at you. No greeting no hello and they have a look on your face like you’re a jerk, when you say hello to them first. They barely seem to be paying attention to what you’re ordering, which probably explains why the orders are usually wrong.
Then, when you get your sandwiches in your order, they don’t bag them up for you. You literally have to ask for bags and bag your own multi sandwich order up yourself. They don’t give you napkins so you have to request napkins. They just slide the sandwiches over to you across the counter and say here’s your order and walk away.
The store screams poorly run no training no standard for customer friendliness. It is a garbage sandwich shop for that reason and I try to avoid it as much as possible. The young people working there are not being coached or taught or mentored on how to take care of customers.
Go to a different location even if you have to drive a little bit out of your way.
I usually go to Alpine bc their sandwiches are WAY better but this is close to the house so I figured why not. Needless to say, last time going to this JJ. Alpine in Westchester should have gotten my business. Always get the service appreciative of my money there. I don’t even do reviews but wanted to take the time immediately after that experience.
UPDATE: As of 3/29/24, still the best damn service around. The crew always seems to be positive and having fun. Thanks Danny, Henry and the whole crew! Yall rock.