Philly Pretzel Factory

  3.6 – 137 reviews   • Bakery

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Counter-serve chain for Philadelphia-style soft pretzels & dips.

✔️Breakfast ✔️Lunch ✔️Take out Philly Pretzel Factory 19525

Order and Reservations

Order: Order online

order.incentivio.com

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Gilbertsville – Philly Pretzel Factory

Philly Pretzel Factory prides itself on being the go-to snack that everyone loves! All of our pretzels are made with the highest quality ingredients, hand- …

Store Locator – Philly Pretzel Factory

Find a Philly Pretzel Factory location near you or check to see if your favorite store offers online ordering.

Philly Pretzel Factory: Home

Philly Pretzel Factory prides itself on being the go-to snack that everyone loves! All of our pretzels are made with the highest quality ingredients, …

Reviews

Brian
I would like to pick up pretzels for my work, but can’t because this store doesn’t open until 8:30. I have to go a longer distance to get pretzels because all the other stores open at 7:00. I don’t know if I would want to go to the Gilbertsville location after seeing all the one star reviews anyway.
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Dave Graber
Never had any issues when placing an order in advance, always ready at pickup. And the pretzels are always soft. And the staff is super nice and pleasant.
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John C. Matera
Not like a restaurant where one can critique different foods. They make only pretzels and they make ‘em pretty good. Walked in got six tasty attached hot pretzels for $6.
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sam moore
So I have given them a few chances at this location and by far the worst pretzel factory I have ever gone to. Pretzels are have the size as any other pretzel.factory and always hard as a rock because of being thinner and probably baked as of they were full size. Lost my business for good
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Rhiannon Doyle
Staff was great! However, the size of these pretzels was cut in half. They are so small and thin. Price went up a little and size went down.
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nicole hanusey
Every time I order from this place the pretzels are cold, dry and hard. So this time I wait one hour before I need them and still wait 20 mins longer then the time they said (which made me late to where I was bringing them to) I got half rivets and half pretzel dogs and they were exactly the same, cold, dry and hard! I was embarrassed to even show up to the party with them and also annoyed that I paid $60.00 for something that barley anyone touched. It’s safe to say I will be going to a different location from here on out.
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Kristie Graber
My go to place for parties .. everyone loves the pretzels nugget trays.
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Amanda Funk
Arrived to pick up my party tray and they had not started it yet. I didn’t mind waiting because I was looking forward to hot pretzels. Unfortunately, I arrived at my destination and discovered that the cheesesteak pretzels were lukewarm,doughy, and sticky ( not fully cooked). I called, figuring they could make some for me that were fully cooked, and I could drive back to exchange. No one answered the phone and no one called back when I left a voicemail, even though it is hours from closing time. I’m really upset I spent $90 for a tray that I’m not comfortable serving my team. I’m on a soccer field and have no way to heat them up.
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Janet Arndt
Pretty sure I got yesterday’s pretzels. Rivets were hard and I ordered just an hour after they opened for the day. The cheesesteak filled pretzels were cold and so salty it was still too salty after rubbing the salt off, and I normally love a lot of salt.
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Paul Churach
Been here a handful of times and pretzels are always warm and crisp!
Always a good stop after daycare if the kids want a snack
The staff is always friendly and efficient
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