Emma
Would be zero stars if I could do that. Waited over an HOUR with only a drink. I’m assuming it was the manager I talked to, but she was very rude. No apology or explanation. I would have understood if they were understaffed or falling behind on orders. However, an hour is far too excessive. There were about two cars and three people in lobby. All of them received their food. While writing this, I am still waiting. 0/10 DON’T COME HERE.
… moreScott Hovey
Don’t get the new street chalupas unless you like soggy shell with almost nothing in it. Asked a manager if these were made right and he said yes… place is always dirty for a new location, but I was hoping the food would be decent here for once. This one is closer to us than Jenison, but I guess we will only go to Jenison if we really want Taco Bell…
… moreJosh B
I don’t know how you can run out of beef at Taco Bell… But they somehow managed to do it.
To top it off, tried to order a nachos and cheese… They can’t do that at the window, You have to pull around.
I’ve never experienced such a lazy.. unhelpful, disregardful.. fast food chain.
You have one job…. Just take care of people who are ordering food. It’s not that hard.
… moreSam McCarthy
I had lost everything. I was cold, scared, and alone. I had nowhere to turn. As the stars spun around in the sky I laid on the pavement, vision fading to black. But a faint light appeared pulling me back from the darkness. He was around 6’3, very muscular, and had beautiful dirty blond hair. He brought me into the store, gave me a blanket and some warm clothes, and some nice tacos. He charged me (of course), but I would pay anything for the man who saved my life. His name was… “Lukas.”
… moreKen DeJonge
Pathetic quality…. A little bit of meat thats insufficient to even cover the bottom of the taco, mostly lettuce and barely any cheese. You’ve raised prices and are skimping on the food.
Your $20+ dollar regular taco party pack is worth maybe $5.
Either reduce prices or make the food worth what you’re charging for it!
… moreRachel Sytsma
It’s fast food. It’s been hit or miss with service and accuracy of ordered, but I go here frequently and most of the time more order is pretty close to being correct. Ordering through the app vs the drive-thru definitely seems to help.
… moreChris Fales
Lobby seating area was Nasty. Not one clean table, and garbage on the floor. Food was ordered inside the restaurant at the kiosk. Crunchwrap burnt on one side, raw on the other. Had to ask several people for a towel so that we could have a spot to eat.
… moreElijah Parnell
Drive-through worker couldn’t even keep up with what I was saying was very rude. Told me to slow down the Other worker took over and it was even worse. Service was terrible. Whoever was working Sunday, January 4, 2026 At 2:37 AM they both were very rude and disrespectful.
… moreNicholas DeHaan
This great employee named “Lucas” was very helpful. Not only did he give us quality service and make me feel heard, he made sure every part of my body felt satisfied.
… moreEsme Camp
Please, hire a person through the drive thru that wishes to be working. The amount of attitude from a young lady with a multi colored wig, was absolutely not necessary and for no reason.
… more