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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop Sycamore. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Casual counter-serve chain serving a variety of chicken wings & sides.
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Wingstop is the destination for insane flavor and customizable wings.
When you’re craving insane flavor and customizable wings, Wingstop Sycamore is the place to go in Sycamore, IL. With over 11 iconic flavors, our cooked-to-order …
Wingstop – 2682 DeKalb Ave, Sycamore, IL, 60178 – MapQuest
Get more information for Wingstop in Sycamore, IL. See reviews, map, get the address, and find directions.
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Reviews
Rhino Aceros
I ordered for delivery at a hotel nearby my order took a little over an hour to be delivered. Which I understand the weather was bad when I received the food i order forty bonus wings and I received about 35 good boneless wings and 5 very small crumbs boneless wings so I called the restaurant spoke to manager on duty John i explained to what happened.He asked me to bring him back the food I explained to him.The weather is horrible.You expect for my family to stop.Eating he did not even apologize or show concern at all.Very rude on professional, so I replied to him.Don’t worry about it.He replied back.I’m not, it’s not my problem.It’s yours.
… moreLoneRanger
Let me start by saying the food at Wingstop is delicious—especially the wings. The lemon pepper and hot honey flavors are my favorites, and the dry rub wings are top-notch. When it comes to taste, Wingstop nails it every time.
However, the service is a major issue. The wait times are outrageous, and it’s beyond frustrating. I called 10 times in a row one day, hoping to place my order ahead, but nobody ever picked up the phone. I thought maybe they were busy, so I drove over to place the order in person. When I walked in, there were zero customers inside, and yet, not one of the staff answered the phone.
Instead of ordering ahead, I had to place my order there and wait 45 minutes for a simple 15-piece bone-in wing order. To make matters worse, I couldn’t even use the app to order because I had a credit under my phone number, and the only way to redeem it is either by calling them (which, of course, they never answer) or ordering in person.
Another time, I placed an online order that said it would be ready by 6 PM—I didn’t leave until 6:35 PM. The food is great, but when you’re waiting that long and dealing with poor service, it really detracts from the experience.
The food is solid and reasonably priced, but the service is seriously lacking, and it’s enough to make me rethink coming back unless they can improve.
… moreHowever, the service is a major issue. The wait times are outrageous, and it’s beyond frustrating. I called 10 times in a row one day, hoping to place my order ahead, but nobody ever picked up the phone. I thought maybe they were busy, so I drove over to place the order in person. When I walked in, there were zero customers inside, and yet, not one of the staff answered the phone.
Instead of ordering ahead, I had to place my order there and wait 45 minutes for a simple 15-piece bone-in wing order. To make matters worse, I couldn’t even use the app to order because I had a credit under my phone number, and the only way to redeem it is either by calling them (which, of course, they never answer) or ordering in person.
Another time, I placed an online order that said it would be ready by 6 PM—I didn’t leave until 6:35 PM. The food is great, but when you’re waiting that long and dealing with poor service, it really detracts from the experience.
The food is solid and reasonably priced, but the service is seriously lacking, and it’s enough to make me rethink coming back unless they can improve.
van bomar
Today, I visited the Sycamore Wingstop for the first time. When I arrived, I noticed four employees outside the main entrance—one male and three females—smoking. I went inside to pick up my online order and found that I was the only customer in the store. There was a male employee in the back who appeared to be restocking.
As I entered, the male employee who had been smoking outside came inside. He greeted me immediately and politely asked if I was picking up an online order, which I confirmed. Shortly afterward, the three female employees came in as well.
While the male employee washed his hands and put on gloves, only two of the three females put on gloves, and none of them washed their hands before handling food. Additionally, I noticed that the drink station was messy, with trash scattered all over it.
Aside from the male employee who was polite and professional, the overall condition of the store and the actions of the staff did not present a positive image of Wingstop. Based on this experience, I definitely will not be returning.
… moreAs I entered, the male employee who had been smoking outside came inside. He greeted me immediately and politely asked if I was picking up an online order, which I confirmed. Shortly afterward, the three female employees came in as well.
While the male employee washed his hands and put on gloves, only two of the three females put on gloves, and none of them washed their hands before handling food. Additionally, I noticed that the drink station was messy, with trash scattered all over it.
Aside from the male employee who was polite and professional, the overall condition of the store and the actions of the staff did not present a positive image of Wingstop. Based on this experience, I definitely will not be returning.
Sebastian Cabezas
Food was awful. There was barely any sauce and or seasoning on the wings. There was a pool of grease at the bottoms of our wings as well. I was missing a dip, a whole basket of large fries, and 12 total wings. The drink I ordered was wrong as well. Absolutely horrible service, will not be ordering again.
… morejohn newquist
I’m sure we’ve heard the story over and over and over the app tells you to pick it up at 6 :30. It’s ready to go and you get there. You wait another 35 minutes because it’s not even close to being done. It shouldn’t take over an hour to make chicken wings. I don’t care how busy you are. As one of my friends pointed out the. chicken wings taste almost exactly like the Buffalo wild wings. And at a cheaper price and quicker service. I don’t understand why people would want to wait for these wings. They’re good but this time has to be dealt with either the app’s got to be changing or people need to get and try to meet the goal on the app..
… moreMike Wazowsky
Lobby was empty when we came in. Only 3 teens in the restaurant who were loud and cussing harder than a sailor!
Ordered 2 combos and after 40 min went up and asked if our order is coming up. By this time the lobby started filling up with people picking up online orders.
Was met with a snarky answer about we have a lot of online orders and basically our 2 little mediocre combos didn’t count.
Manager did apologize and lo and behold our food is ready! Took 45 min. I can understand the rating for this restaurant
… moreOrdered 2 combos and after 40 min went up and asked if our order is coming up. By this time the lobby started filling up with people picking up online orders.
Was met with a snarky answer about we have a lot of online orders and basically our 2 little mediocre combos didn’t count.
Manager did apologize and lo and behold our food is ready! Took 45 min. I can understand the rating for this restaurant
Vaughan McDonald
Was left on hold forn10 minutes gave up was told they were really busy and had turned phones off… there was nothing going on when I arrived 3 employees sitting in back and the one who sauntered up to register greet me. I would find some other joint to order from.
… moreTiauna Jackson
They did me hellah dirty with the burning of the fries and giving me old corn. They’ve done this a few times to me so now you get a review.
I ordered a 10 piece Cajun corn and I got 5 corn. So they burnt the fries beyond eating and then shorted me on the food.
… moreI ordered a 10 piece Cajun corn and I got 5 corn. So they burnt the fries beyond eating and then shorted me on the food.
Samantha Hubbard
Ordered online, got there and picked it up. Food was cold when we first got it, drove home and realized they didn’t give us our 2nd bag. My MIL offered to go grab it, she brought in my receipt and asked if there was a bag missing from the order. The employee said “Yep, sitting right there. They didn’t grab it” (She handed us one bag and said have a nice day, so we didn’t know there was a 2nd bag at all). My MIL asks “Has it been there the whole time? Will it be cold?” and the employee goes “Yup I left it sitting there the whole time”. My MIL asks “Why didn’t you tell them there was a 2nd bag?” and the employee proceeds to start yelling over my MIL “Bye, Bye! Bye, Bye!” until my MIL just decided to leave the store. Completely unprofessional and unbelievable behavior. That woman needs to be fired, who yells at customers? And for asking a simple question?? Hell no. Also, the interior lights were almost all the way off and all the chairs were on top of tables so no inside seating.
… moreFernando J Correa
The staff was very friendly, attentive, and welcoming. They took the time to ask how many wings we wanted, suggested that we try a combo instead, and explained the options clearly. I genuinely appreciated the recommendation and the way we were approached with a positive attitude. The customer service stood out as the best part of our visit and deserves recognition for making us feel acknowledged and valued.
That said, the overall experience unfortunately left a lot to be desired. Our order took about 30 minutes to come out. I completely understand that it was during the dinner rush and I could see many online orders being fulfilled, so the wait itself wasn’t the main issue. What made it frustrating was that nothing was communicated to us about the delay. A simple heads-up or acknowledgment would have gone a long way in setting expectations and helping us plan accordingly.
When our food finally arrived, the wings were underwhelming. They had very little sauce, which left them lacking in flavor, and there was a significant amount of grease pooled at the bottom of the container. It gave the impression that care wasn’t taken in preparing or plating the meal. Considering Wingstop’s reputation for flavorful wings, this was disappointing and did not meet the standard we had expected.
I wanted to provide this feedback constructively. While the service was excellent, the wait time, lack of communication, and the quality of the wings significantly impacted the overall experience. I hope this feedback helps improve the experience for future customers.
… moreThat said, the overall experience unfortunately left a lot to be desired. Our order took about 30 minutes to come out. I completely understand that it was during the dinner rush and I could see many online orders being fulfilled, so the wait itself wasn’t the main issue. What made it frustrating was that nothing was communicated to us about the delay. A simple heads-up or acknowledgment would have gone a long way in setting expectations and helping us plan accordingly.
When our food finally arrived, the wings were underwhelming. They had very little sauce, which left them lacking in flavor, and there was a significant amount of grease pooled at the bottom of the container. It gave the impression that care wasn’t taken in preparing or plating the meal. Considering Wingstop’s reputation for flavorful wings, this was disappointing and did not meet the standard we had expected.
I wanted to provide this feedback constructively. While the service was excellent, the wait time, lack of communication, and the quality of the wings significantly impacted the overall experience. I hope this feedback helps improve the experience for future customers.