Taylor Larimore
Don’t ever order a lettuce wrap from this location. They simply do not know how to wrap it correctly. Two different employees tried to make my lettuce wrap and both times it was open face, with the toppings just laying on a piece of lettuce. I’ve been to several other locations and have never had a problem. This has happened to me twice at this location. Employees were visibly frustrated behind the counter trying to attempt making the lettuce wrap and then just gave up.
… moreSteve Ralston
The sub sandwiches were very good. It just took a long time for them to make them. Maybe that’s because they were putting lots of TLC into them!
… moreAudra Kramer
This location is situated near the entrance to the North Grand Mall, but has an outside entrance as well. The store is small but the service is great and they made all of our sandwiches correct the first time (even with many modifications requested). Great sandwich shop in an okay location.
… moreRylee Runyan
The only reason this is receiving more than one star is because the employee, Jonas. On 12/15 we volunteered in the kitchen at the Ronald McDonald House in DSM all day and my husband and I needed to grab some food before heading home with our infant that had gotten crabby after the long day and 50 minute care ride. It was 18 minutes before closing and when I entered I did ask to make sure it was okay that I still ordered because I have worked in the food industry before and I know how frustrating it can be to order before closing like that. Whoever the other employee was that was working started cursing audibly- not even trying to hid it, was literally throwing the meat that he had to cut for me around, slamming things on the counter. He did not put gloves on either. Our sandwiches were slopped together with unevenly cut pieces. Jonas was very nice, I still tipped him. You could tell he was embarrassed by his co-worker’s behavior. I am unsure the other employee’s name but I made sure to ask about Jonas’ because I wanted to ensure he was given a pat on the back for staying calm in the situation for how young he was. I will take the extra 10 minutes to drive to the further JJ’s next time I need it.
… moreMelinda Wadsley
I called at 12:18 and ordered 8 sandwiches. The call lasted 4 minutes. 38 minutes later my sandwiches were done. That’s 4.75 minutes per sandwich. I wouldn’t call that “freaky fast” (corporate defines freaky fast as 30 sec a sandwich) time to set it up boys! 🙂 like I said, some free cookies would have made it better 🙁 that’s why the 2 stars
… moreAmes Charter Schools
Two hairs in one half of one sandwich makes my $12 lunch surprisingly unappetizing. A truly unforgettable dining experience! Next time I’ll just order the hair sandwich on wheat.
… moreCynthia Backus
People are nice enough but have yet to receive the sandwich I ordered at this location. Half hour wait (NOT freaky fast) for the wrong sandwich and I live within a few blocks. Last time I called was told they would give me a credit. Never received. Seriously all you make are sandwiches. Last 3 times wrong sandwich. Guess I’ll order from Panera and pay more to get it right.
… moreEric Abrams
While I don’t generally review if it negative but multiple times they have not been open when their hours say they are. For example sunday I tried to stop at noon, while i stood in the mall area staff indicated from behind the counter that they were not open for orders, and delivery was not an option. Been there before when the store was closed an hour before their published closing time. I have been happy with the service at this location but the operating hour thing needs worked out. Will adjust my rating as needed.
… morejessa williams
I love their subs way more than subway but they have gotten so high priced. I havent been there since the high price raise. Used to be under five and now over six? They are fast and friendly though. Someone said they got rid of the alfalfa sprouts and I really liked those. Whatever, good food, service, too high priced
… moreSarah Dalbey
I liked the people that worked there and the signs on the wall more than the sandwich itself. I don’t particularly like Jimmy John’s because the sandwiches always taste bland no matter what I order. I guess I’m looking for something that tastes better than what I can fix at home and so far Jimmy John’s has not offered that. But again, the store itself and the employees were awesome!
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