


Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.
Hours
| Sunday | 10:30 AM–8 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
Address and Contact Information
Address: 3920 Jonesboro Rd, Union City, GA 30291
Phone: (678) 545-0005
Website: https://www.moes.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
On 08/10/2024, I was I. The mood for something good and I wanted something that could hold me. As I was in the area, I decided to pull into Moe’s. As it sits directly off of 138, it was easy to get to, as well as the fact that it has a drive thru made it super convenient.
Getting up to the menu, the young lady came over the speaker and told me to go ahead when I was ready. After going back and forth with myself as all the options sounded good, I decided to have the “Moe Meat, Moe Cheese” option as a bowl. Featuring Moe’s Famous Queso. Double portion of sirloin steak, seasoned rice, black beans, shredded cheese, and pico de gallo, this dish was sure to fill me up.
I placed my order and headed to the window. The young lady was very pleasant. She preceded my transaction and provided me with my order and I was on my way.
As I continued to my destination, I was eating on my free chips which were super fresh and perfectly salted. It’s something about a crunchy tortilla chip with the perfect amount of salt. Loved them.
Arriving at my destination within minutes, my food was still piping hot and smelled amazing. As soon as I opened the top I knew I was going to be in for a treat. The bowl was chheesssssssssy and meatyyyyyy exactly as the description says.
The dish provided a great flavor profile to perfectly match the aroma that was rising from the bowl. Along with the flavor enriched pleasure, the ingredients were fresh.
A quality cut of steak paired with fresh veggies and perfectly done rice and black beans. The bowl was bite after bite of flavors, freshness, and gooey goodness.
Provided by the name, the Moe Meat, Moe Cheese lived up to its name. So much so that once I was full the first and second time, I still had Moe left. LoL. Seriously though, I ended up eating the bowl for lunch, dinner, and a late night snack. Oh yes, this is my kind of bowl.
On 08/11/2024, I decided to go back to Moe’s after the foodie happiness I experienced the day before. Upon arriving at the speaker, there was one car in front of me at the window. The young man came on the speaker and asked me to wait a minute as he assisted another customer.
As I had some time, I reviewed the menu to see if I wanted to switch it up. About 2 minutes later, the car that was at the window departed, however, no one came back to the speaker… Here we go!
Understanding that they could be closing out from the previous order I exercised patience. 9 minutes later, I still had not been assisted, nor had the person checked back in with me. As I was now at 11 minutes of waiting, I said “Hello!” The young man came back over the speaker and said “I said one moment!”
I almost lost my entire cool. Not only had it been 11 minutes, the lack of compassion due to the extended delay was void. Secondly, if they were short staffed to the point of one person, this should have been stated. Lastly, if the store was that short staffed, the inside should have been closed if one person had to run everything.
However, at minute 13, I was out of moments to wait, patience to exercise, as well I had no more benefits of doubt to extend and I pulled off.
It baffles me the level of dis-service that was provided. So much so, I think management needs to look at who was working drive thru on 08/11/2024 at approximately 1:47 pm, and retrain them on the components of service deliverables and standards.
In less than 24 hours from my initial experience, I have gone from a promoter to a detractor.
Second visit today. Did not disappoint.