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Wendy’s 1432 38th St. – Rock Island
About Wendy’s 1432 38th St. … At Wendy’s in Rock Island, IL, we got breakfast, lunch, and dinner. From fresh-cracked eggs to fresh, never-frozen beef, We Got …
1 Wendy’s Locations in Rock Island, Illinois
Browse all Wendy’s locations in Rock Island, Illinois for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s Delivery Menu | Order Online | 1432 38th St Rock Island
Chicken, Nuggets & More · Classic Chicken Sandwich · Spicy Chicken Sandwich · Asiago Ranch Classic Chicken Club · Spicy Asiago Ranch Chicken Club · Crispy Chicken …
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Reviews
Jess W
The service was awful, the lady taking our order was very short with us and sounded very annoyed that we were there, and sounded increasingly annoyed with everything we ordered. When we got to the window, she very quickly took my card, ran the payment and handed it back to me before I could ask for a receipt, and then she went to making the drink slamming things around, and when the kitchen person brought us our order, I asked for a receipt. And he closed the window to ask her about that and she obviously didn’t want anything to do with me anymore because the response I got was “we don’t have a printer”… I won’t be back, obviously these people did not wanna come to work today, or ever idk. The food was fine, it was warm but the quality was not impressive.
… moreTony Sch
Their receipt printer is broken. When you request a receipt, the lady in the window just says no. When you say you need a receipt she then says the printer is broken and says I need to come inside. I asked if they could have someone run it out as I have really bad back issues and am in a significant amount of pain today so getting up and down is miserable. The female employee made me park and come inside. I told her I want to speak to the manager. She stated she was the manager. I was then greeted by the manager inside where he just apologized for her and said he will talk to her. Pushing off a customer, lying to a customer, claiming to be a manager, that’s grounds for termination at most places. I felt brushed off and ignored. I got my receipt and a bunch of different answers as to why I had to come in before the manager finally realized the employee was at fault. This is such poor customer service. You should be embarrassed by the team at this location.
… moreemily Ellsworth
We had a great experience here. The young man who took our order even took the time to check on us to see if we needed anything. (We didn’t) but it was such a welcoming surprise to see a young man who enjoys his job.
… morePaul Huettman
I’m honestly baffled by the service at this location. I walked in and placed my order, only to be told it wasn’t ready yet—which I get. But 10 minutes later, two people who came after me were already served and eating.
So, I asked if they were still expecting DoorDash deliveries, and the response I got from the manager—who, let’s just say, was looking a little worse for wear—was, “We’re busy, sir.” Fair enough, but the real kicker came next. The manager was shouting at her employees about taking too long in the bathroom.
Look, I understand a busy shift, but ignoring customers and shouting at staff doesn’t exactly scream professionalism. If this is how the place is run, it’s clear corporate needs to step in. This franchise isn’t just missing the mark; it’s failing to meet even the most basic standards of service.
Also, for the record, the picture attached is of your manager, who clearly isn’t managing.
Wendy’s, you deserve better than this!
… moreSo, I asked if they were still expecting DoorDash deliveries, and the response I got from the manager—who, let’s just say, was looking a little worse for wear—was, “We’re busy, sir.” Fair enough, but the real kicker came next. The manager was shouting at her employees about taking too long in the bathroom.
Look, I understand a busy shift, but ignoring customers and shouting at staff doesn’t exactly scream professionalism. If this is how the place is run, it’s clear corporate needs to step in. This franchise isn’t just missing the mark; it’s failing to meet even the most basic standards of service.
Also, for the record, the picture attached is of your manager, who clearly isn’t managing.
Wendy’s, you deserve better than this!
Sophia Cary
Idk his name but young guy working at 12:30 am on 1/11/26 should get a raise cause he’s hilarious and has great customer service, calls himself The Flash
… moreJacob Crowe
Terrible service. They can’t get your order right at all. I am sick and tired of going through the drive thru only to discover they have completely screwed up my order and having to drive back and get it fixed. Will not be visiting again. Also the food I did receive was basically inedible.
… morepresley ruffner
just went through and i’m not gonna lie i was kind of rude, but the boy at the window was very kind and respectful anyways. i wasn’t meaning to be rude and my tone was off but he handled himself really well, i didn’t have any cash on me but i will be going back tomorrow just to tip this kid. good job
… moreJaycee Lopez
It’s always been fairly clean and my order is always correct. I ask for no bun and extra lettuce to have a reduced wheat/gluten meal.
… moreMassaboi Suah (Mas)
I usually drop by here to get a quick meal whenever I’m hungry and out of food at my dorm. Gotta say, never been disappointed.
… morekinya Martinez
They don’t know how too work tap too pay and get mad when you explain, teach y’all’s old heads on ts.
… more