Anirac
If I could give this place -5 star, today would be the day. I went to the drive thru to order a “golden hour refresher with green tea” and the lady on the drive thru asks me “what’s that??” So i repeated my order “a golden hour refresher with green tea” and she was still silent so I started naming the ingredients because the Dunkin employee doesn’t know her drinks… as I was naming the ingredients she cuts me off and says she “couldn’t serve me because I was being rude”. For one I wouldn’t be rude to someone who is serving me drinks or food, I’ve worked in fast food service before… I know how that goes… I had my husband in the car who was driving but I still had to be the one to talk over him because he refuses to order anything at this specific location. This is also the same location in which one time I ordered my usual “golden hour refresher” and I asked for extra concentrate and she told me they couldn’t add extra concentrate… that’s like a customer asking for extra sugar and you guys say no you can’t have extra sugar…. Ridiculous. Besides trainings on products you guys sell maybe train them for customer service too bc they are awful.
… moreChico Silverhill
Nice place, good prices on gas and cigarettes. Parking lot is easy to get in and out of. The store is clean and the people that work there are friendly
… moreE B
How do you pull up to the drive through and ask for a muffin and orange juice and someone says you have to come into the gas station for them. Why have a drive through?
… moreCory Nadeau
Third time I’ve gotten hair in my food
Food: …
… moreJulian Orellana Starkoski
Food was good the girl didn’t mess it up thankfully but she supposedly couldn’t hear me even though I was basically shouting..
… moreRachel Ganimian
Most mornings when I go through the drive through on my way to work, there is just the most delightful woman who always has a super cheery ‘good morning!’ Never fails! Even though the drive through line looks long, it moves quicker than going inside, I’ve checked!
… moreLauren R
Went through drive through, coffee was made wrong. Went inside and asked for a new one. Brazilian woman with short dyed blonde hair and glasses was unbelievably rude & handed me the exact same coffee. Go to a different dunks
… moreDonna Kuras
I always have a good experience here on Main Street. Darryl was so helpful today, making recommendations when I couldn’t decide. (The Caramel Latte is awesome!) And Christine, at the window, was so friendly! It’s so nice to see cheerful faces when I drive through! Thank you!!
… moreIsla Garcia-Soberanis
Horrible service, I waited 5 minutes for someone to take my order and some more for me to get my order. I got a small frozen coffee with extra caramel swirl and no whip cream, I got no caramel extra whip cream and it tastes like an extra turbo shot of how strong it is. Frozen coffee is not strong they use coffee syrup
… moreDeb Duarte-Calorio
The service there was super quick and the order was correct, and having DD Perks on my phone makes it even easier! I even did the mobile ordering once and they had my order ready and waiting for me by the time I got there to pick it up. I don’t live far from my nearest Dunks, so I was really surprised that they had it there waiting for me!
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