Anne Allen
This was one of the best experiences I’ve had with Papa John’s to date. My pizzas and cheese sticks were all Amazing! They were cooked perfectly! I used the online ordering option and it was fast and accurate. There were plenty of deal options to choose from that were priced great. The customer service was top notch and should be recognized and commended. Great job Papa Johns!
… moreSmoke B Gone
I would make these five stars; however, Papa Johns needs to tighten up with their 3rd party vendors who take orders from the local number provided by Google, who I believe live in India. It’s very difficult to understand them, they find it difficult to repeat the order, the order is too often incorrect at no fault of the local staff, this does not support the local economy only the CEOs fat pockets, and the prices are higher to cover the cost of using this 3rd party vendor. Shame on Papa J.
Once the staff explained this, and provided their direct line to place future orders, all orders have been 100% correct and the cost for a large pizza has been dramatically decreased from around $25ish to under $20 (estimates only).
The staff must deal with many headaches every week bc of this selfish decision from the higher-ups. With that said, all the employees have always been extremely respectful, helpful, and still a pleasure to speak and interact with. I think they al deserve raises, and no, I do not know any of them personally.
… morePatrick George
This is our second time ordering since moving to this area. This store is the one that pops up for delivery to our house. The first time we ordered it looked like this photo, with all the toppings piled up in the middle. We thought that was why our pizza was completely RAW, even through the majority of the crust. Tonight, ingredients were piled in the middle our stuffed crust pizza, again. Tonight’s pizza seemed to still be undercooked in a weird way. The bottom crust ( center where the toppings are) was less than 1/16″ thick….thin. When we picked up a piece it flopped down like wet noodle, everything fell right off. The bottom looks browned, however, its not cooked. Honestly, I am new to ordering at this store and after a second chance a month or so apart it will be my last time. It’s not 11 pm and we are still hungry. The girl who answered refunded it but wasn’t kind, seemed more annoyed that I wasted her time and didn’t even say bye when hanging up. It seems like they don’t care with the simplest of tasks; making sure the crust isn’t paper thin, spreading out the toppings (NO ONE WANTS EVERYTHING PILED IN THE MIDDLE), saying their name and “How can I help you?”, showing any kind of care, or even saying goodbye. Papa John’s is usually one of my favorite places to order quick pizza delivery, but I would steer clear of this store unless you see recent positive reviews. Raw pizza isn’t cool, regardless of a refund, we just want to eat. Hopefully, these 2 times are a fluke, but we won’t be giving it a third try.
… moreMaurice Jerry
First time going, placed carry out order. Ordered two pizzas, was delicious and nicely prepared.
… moreClaudia Alvarez
I received my online order trough the Papa John’s App and was really amazing the papadias. Thank you so much.
… moreAnne Scott Carter
We’ve been ordering from this Paps John’s since living in the Bon Air area the past 18+ years! Always fresh, hot, taste good & friendly when we pick it up. Thank you!
… morePatience Moore
This is completely Garden mess! not Garden fresh!!! Then I called the store they telling me that’s not the store I order from when that’s the last number on my color ID the only store I call that’s near The job site that’s delivering until 1 AM!! Because I don’t know what I’m talking about!! The only number of called to deliver food and they deliver me a mess and never went by the deliver instructions!!! Never in my life again they will always be at the bottom of my list!!
… moreTammy Bryant
Pizza went to wrong house and then good new one but it was awful looking.
… moreMichael Harris-Smith
Quick and easy. My son loves the stuff crust… Or crust stuffed… Or bread on the outside of the pizza with the cheese baked in it. Hot and ready just like he loves it.
… moreJ H
No no no. Don’t order delivery from this location. They were 45 minutes late, never called us to even ask where our house was (we live on the same road) and then when they finally got to us the delivery driver was holding the pizza upside down! At that point it was an hour late and blamed us for not finding our house. Not to mention the driver asked us for gas money because they couldn’t find our house. We over tipped on this delivery order as well.
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