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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Address and Contact Information
Address: 20505 S Dixie Hwy Bay 1871, Cutler Bay, FL 33189
Phone: (786) 633-4640
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Southland Mall (FL) – Charleys Cheesesteaks
Cheesesteaks and sandwiches at Charleys Cheesesteaks in Cutler Bay, FL. See our full menu of cheesesteaks, check our hours, and order online.
Charleys Cheesesteaks: Home
Charleys.com is your hub for everything Charleys Cheesesteaks. Serving the best cheesesteak and wings, fries and lemonades since 1986.
Charleys Philly Steaks – Southland Mall
Savor the flavor of authentic Philly cheesesteaks at Charley’s Cheesesteaks, located in Southland Mall in Cutler Bay, FL.
Reviews
MLe LE
★☆☆☆☆
Worst $34 ever spent.
Paid $34.19 for two meals at Charleys Cheesesteaks and received the bare minimum literally. The place was empty, which now makes complete sense. I asked for an extra cup after already purchasing a drink, just so I could share it — and it was denied, Seriously?
Asked for ranch, also denied , even though they charge $0.60 for it. Absolutely absurd.
The chicken wings tasted like fish, according to my son. He didn’t even finish them. While the overall taste of the food wasn’t horrible, it definitely didn’t justify the price tag.
Customer service was cold, robotic, and completely inflexible. For those prices, you’d expect at least a basic level of courtesy or accommodation.
Total letdown. Won’t be back.
Photos attached for reference. Avoid this place.
… moreWorst $34 ever spent.
Paid $34.19 for two meals at Charleys Cheesesteaks and received the bare minimum literally. The place was empty, which now makes complete sense. I asked for an extra cup after already purchasing a drink, just so I could share it — and it was denied, Seriously?
Asked for ranch, also denied , even though they charge $0.60 for it. Absolutely absurd.
The chicken wings tasted like fish, according to my son. He didn’t even finish them. While the overall taste of the food wasn’t horrible, it definitely didn’t justify the price tag.
Customer service was cold, robotic, and completely inflexible. For those prices, you’d expect at least a basic level of courtesy or accommodation.
Total letdown. Won’t be back.
Photos attached for reference. Avoid this place.
Mark Fullerton
First time in this area, trying out local spots, was recommended by a co-worker. I “LOVE” a good Philly Cheese, but I wasn’t expecting this . This was the saddest, most pathetic excuse for a philly cheese sandwich I EVER saw! Thank God someone else payed for this. NEVER trying here again…
… moreShanna Nye
Beyond terrible. Try to place an order in the app each time I would hit submit the order. It would tell me my credit card was declined. I did this five times. Now I’m looking at my bank account and there are five charges pending. Not to mention when I arrived at the store and had selected curbside, they don’t do curbside, so I’m wondering how long I would’ve sat outside if I didn’t have this credit card issue that I had to take care of inside. There’s nothing in the app or in the curbside area saying that they don’t do curbside. When I went in, of course they didn’t have my order. They were out of all soft drink drinks, all tea, Mayonnaise and Louisiana fries. One lady working spoke zero English and the other one spoke very very limited English. It’s really hard to take care of a credit card issue when they can’t even understand what you’re saying. Obviously I had to contact corporate. The store was dirty, and one of the ladies was eating and could barely pull herself away from eating to Attempt to help me. But remember, she didn’t really speak English so she couldn’t help me. It’ll be a miracle if I don’t get food poisoning.
… moreMaria Gonzalez
I ordered two combos when I got the sandwich’s and the drinks, I asked for my fries and they told me it was not included. They told me combo is not by number instead is a reference for what you can order. I told them I ordered the combo which is drink, sandwich and fries and they told I was wrong.
Note to the owner: please explain and we’ll train your employees. You just lost 2 repeating customers.
… moreNote to the owner: please explain and we’ll train your employees. You just lost 2 repeating customers.
Lizzy
1.Staff has the biggest attitude even the manager.
2. Lemonade taste like water.
3.They have no ice.
4. They are stingy with the food and portions.
5. Flavourless meat.
6. Don’t have mayo or ketchup.
7. Won’t give you an extra plate even if you bought a large sub and you want to split it.
8. Lettuce is awful and old.
9. Save your money and your better off going to another location to eat.
… more2. Lemonade taste like water.
3.They have no ice.
4. They are stingy with the food and portions.
5. Flavourless meat.
6. Don’t have mayo or ketchup.
7. Won’t give you an extra plate even if you bought a large sub and you want to split it.
8. Lettuce is awful and old.
9. Save your money and your better off going to another location to eat.
Victoria Fontan
Love this chain, skip when you go to this mall. Ordered a regular combo. Asked for regular fries and regular lemonade. I go to pay and see that I’m being charged large. I bring it to the cashiers attention (Rina according to my receipt) that I would like regular, not large. After looking at my receipt realizing she only changed the size of the sandwich. I did not finish my drink or my fries which is why I wouldn’t have ordered or paid for a Large. Not only that but I witnessed her being rude to one of her coworkers and it offset the entire experience
… moreMercy Kim
I ordered 2 large sandwiches along with the “gourmet fries,” which is nearly $5 after taxes only to have this very little amount added to one of the boxes. This is ROBBERY. I asked the woman why so little and she said in spanish “well the side order is basically the same size.” I know it’s just fries, but it’s certainly disappointing. I hope this review helps others make informed choices and that management takes action.
… moreNico Virgi
I didn’t believe the 2.9 stars at first…but sheesh!
The ladies working here couldn’t care less about how that food came out. They just wanted to get back to gossiping in k the back kitchen.
I love Charley’s in the airports, their phillys are always my favorite. But if you want all bread no meat for $16 total in Miami…waste your money here. Go to any of the other spots in the food court, they’re better than here! Bread was bad, meat was fine, provolone wasn’t melted, the extra 79 cents for buff sauce, wasn’t on it. Sheesh, it was a bad sandwich ♂️
And the kid at the front was about as antisocial as they come. I wanted a combo but wasn’t sure if he rung it up that way since he just walked away into the back of the kitchen. Anyways, that’s my rant. Go eat teriyaki across the way.
… moreThe ladies working here couldn’t care less about how that food came out. They just wanted to get back to gossiping in k the back kitchen.
I love Charley’s in the airports, their phillys are always my favorite. But if you want all bread no meat for $16 total in Miami…waste your money here. Go to any of the other spots in the food court, they’re better than here! Bread was bad, meat was fine, provolone wasn’t melted, the extra 79 cents for buff sauce, wasn’t on it. Sheesh, it was a bad sandwich ♂️
And the kid at the front was about as antisocial as they come. I wanted a combo but wasn’t sure if he rung it up that way since he just walked away into the back of the kitchen. Anyways, that’s my rant. Go eat teriyaki across the way.
JennyPenny21
Never again I’m ever going to order from them again. I always order their food in person and they always make my sandwich right infront of me but the first time I order their food in doordash. They sent this. This was supppose to be an Chicken California sandwich but it was basically only dry chicken SKIN with dry cheese with lettuce and tomatoes. I paid 12 for this!?!?! You can honestly tell this sandwich was made a while ago and they just give it to the next customer that order it. Tried calling them multiple times to make a complaint but their number doesn’t work. Don’t buy their food in doordash or Uber eats because they might send you the same old order.
… moreTiara Walker
I traveled from far away and was hungry….Omar was so helpful and nice. My food came out fast and was delicious
… more