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There’s a Buffalo Wild Wings near you at 401 Kenilworth Drive, Petaluma, CA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy.
Hours
| Friday | 10:30 AM–12 AM |
| Saturday | 10:30 AM–12 AM |
| Sunday | 10:30 AM–12 AM |
| Monday | 10:30 AM–11 PM |
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–12 AM |
Address and Contact Information
Address: 401 Kenilworth Dr Suite 810, Petaluma, CA 94952
Phone: (707) 765-9464
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Meesh arenas
No wonder this place has a low rating. I gave it chance and I see why. Service sucks, literally no employees in the front when I went to pick up an order tonight. When she came to the front, I asked for my pick up and she just pointed and went back to the back laughing. I’m not from around here but treating outsiders is very disrespectful. If you don’t like your job work somewhere else. Came back to my hotel room and opened the bag, the chicken looked like it was reheated or recooked and just tossed in some sauce. It was hard to bite and it was really dry and there was more bone than meat. You guys gotta do better…definitely not coming back here. I had to throw out my kids food and get them McDonald’s because it was not edible.
… moreElizabeth Rice Ramirez (ElizaRami)
I completely agree with other reviewers about the service here. So Buffalo Wild Wings is a huge sponsor of the NFL, and they are a sports bar with a TON of large TV screens. Would this location not be aware that with our local team playing in a fairly important game, they may need to make sure they are completely staffed and prepared? Perhaps they are having a larger staffing issue in general, not sure. We got there about 20 minutes before the game began, a huge line waiting to be seated and not a host in sight. Instead, several scurried around inefficiency creating a table for a larger group, not making any eye contact with anyone waiting so no explanation, or even a “thank you for your patience” could be offered. Three or four empty tables sat waiting for occupants while at least that many parties piled up waiting in the lobby. 20 minutes passed and finally she comes to tell us we still can’t sit because the servers are backed up. I believe they missed the entire point that most were there to sit at a table to watch the game, not wait for a table in the lobby.
Once seated (after 25 minutes, and being seated by a server, not the hostess), we waited a bit for the order to be taken, not too bad. Food came without too much wait, though not all at once. But fine, the game is 2.5 hours anyway. The server was pleasant. But drinks were not refilled, water never came. I went to the bar to ask for my own water (which was very warm??), then later got up to refill my own water cup.
The food was as expected, not amazing, but typical for fast casual. They were out of a few of the sauces (which we weren’t told until the food was supposed to be done and we had to choose another).
All in all, they just really need to get themselves organized. I don’t know that it was just a low staffing issue… the team didn’t seem to understand how to do their job. Lots of wandering around with empty hands and NO eye contact. Some servers seemed stressed, but most others just seemed lost or without any sense of urgency or specific direction.
Not sure I’d return.
… moreOnce seated (after 25 minutes, and being seated by a server, not the hostess), we waited a bit for the order to be taken, not too bad. Food came without too much wait, though not all at once. But fine, the game is 2.5 hours anyway. The server was pleasant. But drinks were not refilled, water never came. I went to the bar to ask for my own water (which was very warm??), then later got up to refill my own water cup.
The food was as expected, not amazing, but typical for fast casual. They were out of a few of the sauces (which we weren’t told until the food was supposed to be done and we had to choose another).
All in all, they just really need to get themselves organized. I don’t know that it was just a low staffing issue… the team didn’t seem to understand how to do their job. Lots of wandering around with empty hands and NO eye contact. Some servers seemed stressed, but most others just seemed lost or without any sense of urgency or specific direction.
Not sure I’d return.
linda S
A good spot to watch a sports game. There was plenty of large televisions to look at. The wings were good and seasoned very well. We got our food quickly and it tasted great. Would recommend to someone wanting to have good food and a view of the game.
… moreLamont Lillard
Went to Buffalo Wild Wings to eat and watch some sports with my lady. The food and service was excellent. I got the Bone-In Wings (Buffalo Blue Sauce) & Boneless Wings (BBQ Ranch Sauce) Combo w/Wedge Potatoes, Coleslaw and Stella Artois & Spiked Cherry Limade. My girl got Boneless Wings (BBQ Ranch Sauce & Teriyaki Sauce) w/Wedge Potatoes and Blue Watermelon Cooler & Lariat Lodge. Taylor our server was great. She was on top of her game.
… moreJairo Saavedra
The most horrible service I have ever experienced. When first walked in the first thing I noticed was there was no one in the front. After we got seated, we asked for our order, we noticed that an hour had passed and our food wasn’t served yet, so I tried to speak to one of the servers but he just ignored us and pass next to my table and said nothing what kind of service is this? I then proceeded to ask someone else and this server said “ we are having problems in the kitchen” and that someone else had given our order to somebody else’s. But our order was going going to be ready in 15 minutes so we still waited, 10 minutes later they just brought one spicy chicken sandwich that we ordered that things didn’t even had mayo or lettuce it look like if they just warmed it up. Do not even think of coming here to waste your money for something that won’t satisfy you
They should put a movie theater instead of a restaurant I see that to put screens are better than serving a person
… moreThey should put a movie theater instead of a restaurant I see that to put screens are better than serving a person
Lori Carter
We will never come back. The first of our table arrived and sat for 15 minutes without being greeted or served. It wasn’t busy. The others got there and realized no one even had water. Three of us got up separately to find a server to ask for water and/or to take our orders. Took another 15 minutes. (If there had been another place close by we would have left then.)
Finally a server took our drink orders and was confused when someone asked about which wines they had on happy hour (“red and white” doesn’t cut it.)
Drinks come. Brought wrong wines. She just put them on the table, so we didn’t know which was which.
We ordered appetizers. They came, were cold and average. One person then ordered extra crispy fries, size large. After another long wait, they came, and could not have truly been large – and were cold.
We gave a crappy tip, even though some of wanted to give nothing.
None of us will ever go back. Lots of choices for better food and actual servers who give a care.
… moreFinally a server took our drink orders and was confused when someone asked about which wines they had on happy hour (“red and white” doesn’t cut it.)
Drinks come. Brought wrong wines. She just put them on the table, so we didn’t know which was which.
We ordered appetizers. They came, were cold and average. One person then ordered extra crispy fries, size large. After another long wait, they came, and could not have truly been large – and were cold.
We gave a crappy tip, even though some of wanted to give nothing.
None of us will ever go back. Lots of choices for better food and actual servers who give a care.
Michael Super
I placed an online order at the Petaluma, CA Buffalo Wild Wings on Monday, September 29, for a 6:40 PM pickup. I arrived at 6:36 PM to find the restaurant relatively quiet, with only a few tables occupied and plenty of staff on duty. However, the host stand and takeout counter were unattended almost the entire time I was there. No one assisted me until several minutes after I arrived, and after that, the stand remained unstaffed until the manager and another worker finally appeared at the very end to finalize my order.
When I inquired about my order being ready on time, I was met with attitude, and multiple staff members ignored or dismissed my requests for help. I ultimately had to go to the bar myself to get the manager involved. My order was finally completed at 7:01 PM, over 20 minutes past the scheduled pickup time. The manager offered a $10 gift card for this poor experience, which I felt was inadequate and declined.
This level of service was extremely disappointing, and unfortunately, online reviews suggest my experience is not unique at this location. I have sent a detailed email about this incident to Buffalo Wild Wings corporate, the brand president, and the CEO of Inspire Brands, as I hope the company will take meaningful action to address the ongoing issues here.
Update:
After posting this review and contacting corporate, I received a personal call from James, Director of Operations for Buffalo Wild Wings’ western region. He could not have been kinder or more professional. James took full accountability, offered me a refund and a coupon, and was clearly committed to making sure the brand takes care of its customers. I really appreciated his outreach and the way he made things right.
… moreWhen I inquired about my order being ready on time, I was met with attitude, and multiple staff members ignored or dismissed my requests for help. I ultimately had to go to the bar myself to get the manager involved. My order was finally completed at 7:01 PM, over 20 minutes past the scheduled pickup time. The manager offered a $10 gift card for this poor experience, which I felt was inadequate and declined.
This level of service was extremely disappointing, and unfortunately, online reviews suggest my experience is not unique at this location. I have sent a detailed email about this incident to Buffalo Wild Wings corporate, the brand president, and the CEO of Inspire Brands, as I hope the company will take meaningful action to address the ongoing issues here.
Update:
After posting this review and contacting corporate, I received a personal call from James, Director of Operations for Buffalo Wild Wings’ western region. He could not have been kinder or more professional. James took full accountability, offered me a refund and a coupon, and was clearly committed to making sure the brand takes care of its customers. I really appreciated his outreach and the way he made things right.
Alfonso B
Emily was very hospitable and provided a better lunch recommendation which I accepted. It’s great customer service like this that makes this place a good time for lunch or dinner and a sports game on TV.
… moreMichelle VR
Basically. Food is fine, drinks are fine, it’s super cold inside ? I wouldn’t recommend this place for a first date. They’re slow without being busy. If you just want beer and 5 tvs to watch your game THEN this is the place for you !
… moreNessa C
DO NOT SUBJECT YOURSELF TO THIS SERVICE
I ordered online, picked up and got home to missing items. I called to let them know that we were missing several items. When they told me they don’t offer refunds or credits, I told them I was surprised by this because usually when something like this happens they can credit the phone number, and that I thought maybe corporate could help. The person I spoke to was Vanessa, and she said “call corporate over some celery” and hung up on me. First off there was much more than celery missing, but the rude response was unacceptable. To be hung up on is completely disrespectful when I was not rude nor disrespectful back. After that I called back several times to talk to a manager and Blake finally answered after they deliberately answered and hung up multiple more times, and said he was the manager. I explained the situation again in full composure, and then he ALSO hung up on me. Never again will I spend a dime at that location, which is actually disappointing because my family loves it and we just moved to the area from a different state where the BWW was really good.
… moreI ordered online, picked up and got home to missing items. I called to let them know that we were missing several items. When they told me they don’t offer refunds or credits, I told them I was surprised by this because usually when something like this happens they can credit the phone number, and that I thought maybe corporate could help. The person I spoke to was Vanessa, and she said “call corporate over some celery” and hung up on me. First off there was much more than celery missing, but the rude response was unacceptable. To be hung up on is completely disrespectful when I was not rude nor disrespectful back. After that I called back several times to talk to a manager and Blake finally answered after they deliberately answered and hung up multiple more times, and said he was the manager. I explained the situation again in full composure, and then he ALSO hung up on me. Never again will I spend a dime at that location, which is actually disappointing because my family loves it and we just moved to the area from a different state where the BWW was really good.