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Address and Contact Information
Address: 13350 Dallas Pkwy Suite 3650, Dallas, TX 75240
Phone: (214) 238-3838
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Thai Express Restaurant Best Thai Food in Dallas TX 75240 | 60353
Thai Express Dallas TX serves dishes made from traditional Thai recipes. Each menu item is made fresh with high-quality ingredients resulting in vibrant, …
Dallas – Order Online – Thai Express
Thai Express – Dallas. 13350 Dallas Parkway, Suite 3650, Dallas, TX 75240. Pickup.
Thai Express – Galleria Dallas
Thai Express specializes in traditional Thai recipes of fresh, vibrant … Dallas, Texas 75240. Intersection of I-635 LBJ & the Dallas North Tollway.
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Reviews
Preiti Sharma
Zero stars. Absolutely horrible food and NO customer service. Rude and dismissive staff.
Believe the other bad reviews!
The veggies and glass noodles for the Pad Thai we ordered had been sitting out all day and were spoilt. One bite and my daughter spit the baby corn out. I had another bite to confirm the noodles didn’t taste right, the baby corn was especially rancid.
Two bites is all we had – but imagine being told that you’re claiming a refund after eating all of the food in front of your teens! Unbelievable. Riled me up so bad I opened the box and showed them the full box. But they showed me a scribbled policy saying no refunds. I said make me a fried rice instead then, they refused. They insisted on giving me another Pad Thai of the same spoilt glass noodles/veggies.
I greatly regretted leaving a $3 tip for picking my own food from the counter and then being told the food was fine. For real. I trashed the food in disgust.
I could not believe they’re seeing a full box of food and the supposed manager is claiming we ate it and are complaining. Very triggering.
… moreBelieve the other bad reviews!
The veggies and glass noodles for the Pad Thai we ordered had been sitting out all day and were spoilt. One bite and my daughter spit the baby corn out. I had another bite to confirm the noodles didn’t taste right, the baby corn was especially rancid.
Two bites is all we had – but imagine being told that you’re claiming a refund after eating all of the food in front of your teens! Unbelievable. Riled me up so bad I opened the box and showed them the full box. But they showed me a scribbled policy saying no refunds. I said make me a fried rice instead then, they refused. They insisted on giving me another Pad Thai of the same spoilt glass noodles/veggies.
I greatly regretted leaving a $3 tip for picking my own food from the counter and then being told the food was fine. For real. I trashed the food in disgust.
I could not believe they’re seeing a full box of food and the supposed manager is claiming we ate it and are complaining. Very triggering.
Juli K
1. I ordered two meal and got one chopstick. My husband asked another chopstick and the cashier said they don’t have chopstick. After waiting 5 minute they gave my husband chopstick. I dont understand why they don’t want to give a customer chopstick.
2. Hair found on noodle and cashier never apologized but gave me cold blank stare.
3. The food spilled all over the container and inside of the plastic bag.
4. The noodle was not fully cooked and I got stomachache.
5. Taste was awful. The picture on the menu looks very different to what you get.
… more2. Hair found on noodle and cashier never apologized but gave me cold blank stare.
3. The food spilled all over the container and inside of the plastic bag.
4. The noodle was not fully cooked and I got stomachache.
5. Taste was awful. The picture on the menu looks very different to what you get.
Fabrizio Campos
I got the fried rice with beef and chicken. I saw this place has a a lot of bad reviews but I personally enjoyed my food so much. It was very flavorful and tasty and for the price based on the amount of food they give you in one order I think is worth it. Staff did seem unprofessional but the lady who took my order was very nice with me
… moreAnna C.
The cashier working on Sunday 4/28/24 was very rude. She said that her name was Alejandria. We asked for ‘no chicken’ in the kids stir fry that we ordered. She confirmed with the cook that we could get the kids meal without chicken. We paid and when we picked up our food there was chicken in the kids stir fry. We brought this to her attending and she laughed and said they can’t leave out the meat in kids dishes. This is concerning for kids with allergies. Be careful at this place. Rude workers!
… moreElizabeth
Terrible customer service!!! I was doubting going to this place after reading the reviews, but I needed something to eat near my job. I went to pick up an order that I placed online. The lady at the register told me I needed to cancel the entire order and place a new one because only one item was not available. Mind you, I placed this order 2 hours in advance, so the website should have said this item was out. I asked her if she could cancel the entire thing and just forget about it, but she told me no, that I needed to cancel it since I was the one who ordered and not her. There was no link the emailed receipt for me to track my order, so I couldn’t cancel online. I called 3 times and NOBODY answered me. This isn’t fair to me or others at all. I demand my money back ASAP!!! Now I know to never order from this place again, no matter how hungry I am!
… moreYvette Browne
Great prices and fresh delicious meals !!! I’m a chef so trust me it’s good mall food! ( So sad to have to say I saw the largest cockroach in my life just 3mins after posting!!! I couldn’t get a refund but gave my food back anyway! He said it’s a mall problem…really Galleria Dallas!!!)
… moreParth Pandit
I had a couple of bad experiences with this place, especially how they treat customers. They are very rigid about how they prepare their dishes and not ready to make even a small change. They offer different Thai curries at the same rate with option of either tofu or vegetable. However, they are not flexible to make a dish with half tofu and half vegetable even though it does not cost them any more as they both are same priced. Upon insisting more, they agreed to do it with 25% more cost, which was totally illogical and unreasonable. No wonder why they have worst rating as a restaurant. They are okay to lose business and customers like me forever than being a little flexible in their approach. Their food is not bad, but I don’t find it worth with such anti-customer attitude and arrogance.
… moreAnnu Priya
It was a good dining experience at Thai Express. There are limited vegetarian/vegan options. Pad Thai noodles and Thai fried rice were good and not very oily.
… moreJessica Sbong
I wish I could give less stars. Today is 5/10/24. It’s 6:50pm, they got our order done. We had order 3 entrees and two bottle waters (they don’t have fountain drink as advertised on their top board which is a downer). We came to this place to dine inside because there was a sign that mentioned Thai express customer only. But once we sat inside, they told us to leave, because their eating area was closed. There was absolutely NO sign that said it was closed. This rudeness made my food taste awful. This is dinner time, so what the heck? No wonder why it doesn’t have a lot of business. We saw it wasn’t busy so we thought we give it a try. I WILL NOT GO BACK THERE AFTER THIS EXPERIENCE OF BEING KICKED OUT. I usually don’t type out harsh words but this place made me ANGRY, discouraged and extremely disappointed.
… moreela chukka
Space is unclean and not sanitary. Staff was very rude and unprofessional, food tasted bland and was horrible couldn’t even finish my bowl. It was very overpriced, I paided 17$ for a very small serving of food.
… more