Concerned Client
BEWARE – they are one of the SLOWEST drive thru eateries in the area. If you like sitting in a drive thru line for a minimum of 20 minutes (where only 2 cars are in the line) come here! I literally waited 30 minutes in line – for a RAPID drive-thru pick up. If you need a quick nap BEFORE you eat, by all means…hop in line! If you want to learn another language – you have all the time in the world to do it in this line. If you want to crochet a beanie…you honestly can do it in this drive thru line – from start to finish. Good luck!
… moreK P
To me Panera has always been a level above fast food places. This location has only been around this area for a short time 1+ year. Unfortunately they operate the exact same way as their fast food neighbors (McDonalds, Burger King, Wendys, Zaxbys).
What do I mean?
1. Employees who dont pay attention when taking an order.
2. Employees who really dont want to work there….just there for a paycheck.
3. Wrong orders
4. No quality check – Avocado toast brought to the drive thru window with no avocado on it and wilted arugula.
5. Slow drive thru lines
6. Premium pricing for food orders that are just slapped together.
7. Too many kids hired – kids are imature and dont pay attention to details.
Bottom line….if you go to this location I strongly advise you to check your order before you leave.
… moreHolly Ervine
We stopped at this Panera Bread after the NASCAR race. Yes, we came in at 830 (they close at 9 pm). Staff were not very friendly. Food was okay. Inside was freezing. Thank goodness I brought a blanket in.
… moreSardar Kiki
Clean place, delicious food, and absolutely nice staff.
I will visit every time I’m in the area.
… morecharmaine smith
Horrible service JADA in the Drive Through makes me wait for 10 minutes then The Drink taste like Cardboard. I ordered the same thing I order every Morning. Caramel Latte and A Cinnamon Crunch Toasted Bagel. I spoke with Briana The Manager and she refunded the order and Made a Fresh one. The point is people lets do it right the first time.
… moreDenki Kaminari
I called ahead to place an online order to ask if they had bread bowls in stock as they weren’t showing as available online. Brianna, the young lady who answered was kind enough to check for any bread bowls they had (they had some), and she was kind enough to mark them in stock online for me so I could order. Her kindness was truly amazing and I’d rate this a 10/10 customer experience
… moreSable Torres
Sydney at (drive thru) was awsome . She was very patient with me when I was confused on what I was trying to order. Her mannerisms and customer service skills are what every food service company needs. I even apologized several times for being confused and confusing her Her attitude did not change. Thank You so much Sydney Your future is bright
… moreOsi Menji
Had to update review, had a slight problem with the order but manager was able to correct the issue.
… moreFugi W.
I recently visited this location and had a pleasant experience. I had previously expressed my dissatisfaction with the service at the Fayetteville location, but the manager there went above and beyond to ensure that my food was delicious.
I see why Effie, Is a manger. Thank you
… moreEbony McClendon
This is the worst Panera Bread location I’ve ever been to. They repeatedly get orders completely wrong. There is a long drive thru wait no matter what time you go. My order has been wrong 3 separate times in the last month. I would not recommend this location AT ALL.
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