Elizabeth Kibby
This is our first experience with Donatos Pizza!
Staying in the area for work, ordered a special online and headed to the restaurant. Parking lot was clean with plenty of parking available.
Inside the tables were clean with plenty of seating available. We was greeted by Sue upon entering and offered complimentary drink cups while we waited for our order.
There is a private party room with seating, a kids pizza build station and a tv! Restrooms were clean and well stocked.
Pizza and breadsticks were hot, fresh and prepared as ordered. We was offered plates, napkins, warmest cheese and peppers. Made it much easier to take back to the room to enjoy.
Thank you Sue for the great first impression of Donatos!
… moreWet Sofa
Solid tavern style pizzas service in a quicker to-go manner similar to chains such as Dominos or Pizza Hut. Pizza was loaded with pepperoni and feature a thin, cracker like crust. Inside of the building was clean and has seating as well if you choose to dine in.
… moreMarie Pastewka
Donato is our “go to” for pizza and subs in Harborcreek! The meat on the Italian Big Don sub is stacked high and it is baked to perfection. Normally, we get the Famous. Thin Founder’s Favorite pizza for pizza Fridays at work, and everyone enjoys the variety of fresh and tasty ingredients. Recently, I brought home a hand tossed double cheese with pepperoni and my husband went crazy over it. It was reasonably priced and had a generous amount of toppings. I would highly recommend Donato’s to anyone! Their counter staff is friendly and professional, and their promptness in preparation exceeds my expectations.
… moreAdam Himes
I cannot say enough great things about Donatos. I thought I had ordered both a large veggie specialty pizza and a large cheese pizza, but when my wife picked up the order, only the veggie pizza was there. I called to complain, and the owner herself answered the phone. As we talked, I realized the mistake was completely mine—I never added the cheese pizza to my cart.
Even after I took full responsibility and insisted on paying, the owner wouldn’t hear of it. She said the website can be a pain sometimes and insisted on sending a cheese pizza on the house. Fifteen minutes later, a piping hot pizza arrived—delivered personally by the owner, in the middle of a blizzard.
As a small business owner in Erie myself, I know how much care and effort it takes to run a business the right way. That makes this level of service mean even more to me. The pizza is always top quality, but the customer service is truly exceptional. This gesture turned an honest mistake into an unforgettable experience. Proud to support such a well-run local business—customers for life. Donatos rocks!
… morePam M
I tried the Erie restaurant week special – the hot honey nightmare. I had hot honey at home, so I substituted mushrooms; I also substituted jalapeños for the banana peppers. Pizza was excellent!
… morerob
The best pizza shop anywhere in town by far! Never been disappointed by their subs or their Pizza is fantastic and fresh. Just opening up their fourth store in Erie and only a couple years, which means that they’re doing something right. The owner and managers I have met and they are just outstanding!
… moreErie’s Food Junkie
Great food and service, definitely recommend checking them out, you won’t be disappointed. We got a little bit of everything and it all was very hot and tasty
… morederek nelson
I really liked the hand tossed dough. The people were nice and the food came out quickly and correct to order. I was even offered paper plates.
… moreZac Smith
Food was very overpriced for what was actually received. The restaurant was like a mix between a 90’s Domino’s, and a present day Russian recru
recruiting office, basic, cold, and empty.
… moreDaniel Gennaro
Pizza was decent. Wasn’t a big fan. But the staff were nice. Tbh it was better than a lot of pizza sooo four stars.
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