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Chipotle Cinco Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 23660 Westheimer Pkwy, Katy, TX 77494
Phone: (346) 527-0254
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Katy, TX
Nearby Stores · Chipotle Mexican Grill. 2812 W Grand Pkwy N, Katy, TX, 77449. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 1427 S Mason Rd, Katy, TX, 77450.
Chipotle Mexican Grill Locations in Katy | Burritos, Fast Casual …
5 Chipotle Locations in Katy · Chipotle Katy South. Open – Closes at 10:00 PM. 1427 S Mason Rd · Chipotle Katy West. Open – Closes at 11:00 PM. 24600 Katy Fwy …
1427 S Mason Rd – Chipotle Mexican Grill in Katy, TX
Nearby Stores · Chipotle Mexican Grill. 23660 Westheimer Pkwy, Katy, TX, 77494. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 1260 Fry Rd, Houston, TX, 77084.
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Reviews
ASHLEY
When we came here today, Saturday for dinner, About 7:30 pm. There was no steak available so we had to wait an unexpected amount of time. And the rice was ridiculously solid. It was so solid, it was like biting into rocks. The place was also dirty. This one lady spilt corn and put it right back into the bin. The meat time was too long.
… moreRick Hinzie
Came in at 6:00 on a Tuesday – maybe too late for this location. Chicken was dry, pintos were the consistency of refried beans. Portioning was very small with the exception of the red sauce – they were quite generous with that. First time I’ve ever thrown away more than 50% of my order – I usually eat the whole thing.
… moreK.P
Got respond from chipotle but send me url page not existing. Poor service
Rice is uncooked and open kitchen concept and dirty. Steak is out and wait 10 mins to get mu food and rice is uncooked. Rude and nasty. Going to report to health department. Want refund bc
… moreRice is uncooked and open kitchen concept and dirty. Steak is out and wait 10 mins to get mu food and rice is uncooked. Rude and nasty. Going to report to health department. Want refund bc
Mia A
I literally just left from up there. I came in at 6:09 PM on March 7, 2026. The young lady took my order asked me for a burrito. Clearly she was new and definitely struggling. There was three male Employees having a full-blown conversation and they see this young lady struggling I didn’t get mad or anything of course but the fact that no one tried to help her. I just made it easy for her because she tried to wrap my burrito and two thick burrito bread so I told her just put it in a bowl to go. Someone should have helped her and that is the only part that I’m irritated about. I’m also irritated because I really wanted a burrito instead of a bowl, but the food was still delicious.
… moreAmira Divine
Why am I not surprised this restaurant sits at 2.4 stars? It didn’t shock me in the slightest. The staff appears allergic to saying hello, as if smiling is illegal. The overwhelming “I don’t care” attitude is impossible to miss, jobs are everywhere, so why bother, right? Hence, 2.4 stars.
Pathetic.
My daughter was the only reason we came; she was adamant about it. This place seems to survive on a younger crowd that doesn’t work for their money and therefore tolerates terrible service. For anyone who values basic respect and professionalism, this experience is a complete letdown. Extremely disappointed.
… morePathetic.
My daughter was the only reason we came; she was adamant about it. This place seems to survive on a younger crowd that doesn’t work for their money and therefore tolerates terrible service. For anyone who values basic respect and professionalism, this experience is a complete letdown. Extremely disappointed.
De’Andre Reckelbus
I’ve been here multiple times but the last 3 times haven’t been very pleasant. I thought it was just them having a busy/bad day but it doesn’t seem to be the case. 1. The food especially lettuce looks VERY old and nasty yellow now green. I thought this was just a slow day but the last 3 times this has been the case and it’s during the rush so it doesn’t make sense. 2. Managers ALWAYS look like they’re doing a million things and the staff is lost except for the cooks who obviously can’t leave their stations to help. I know hiring is tough now but if the managers going to fo the job of 4 people during lunch rush hour then why have the other staff there. This is just the final straw, today I ordered online and my lettuce and all items just did not taste how they usually do and the lettuce (lack there of) after I asked for extra was ALL yellow/ red colored and even taste old… The last time I was there a gentleman even commented on how old everything looked and the server didn’t even address it and the customer got upset the manager had to take over. I didn’t even eat this bowl, the app didn’t help and I can’t go back due to being tied up at work. What a waste of money and not to mention my lunch. At least my chips are good…
… moreYung. mig
I ordered inside on Monday, August 11th at 1:02 PM. The lady working here clearly does not know the correct portion sizes. I’m not sure if she was new or just didn’t care, but the amount of food I received was ridiculously small compared to what I’ve gotten in the past. It’s disappointing because the taste was fine, but I felt ripped off paying full price for what seemed like a kid’s meal. Seriously, Chipotle needs to train their employees better on how to properly portion ingredients, or they’re going to lose customers.
(Edit) back here again from 6 months ago. I just feel like this place has never changed before I was getting my order and it looked like the workers were giving me attitude almost like they just don’t wanna work here like if that’s the case then quit your job if that doesn’t make it worse the lady didn’t close the bowl properly and I spilled beans all over myself. The fact that this place is rated 2.4 stars that right there should say something to people around. I wish Uburrito was around still.
… more(Edit) back here again from 6 months ago. I just feel like this place has never changed before I was getting my order and it looked like the workers were giving me attitude almost like they just don’t wanna work here like if that’s the case then quit your job if that doesn’t make it worse the lady didn’t close the bowl properly and I spilled beans all over myself. The fact that this place is rated 2.4 stars that right there should say something to people around. I wish Uburrito was around still.
fz_jimmy _
Actually Joseph HaBiB, Daniella is the sweetest person I’ve ever come across. Best attitude, amazing spirit, and always gives me and my family the most respect. I think you and your wife are just being naggy and need to stop going there if yall have such a problem with the restaurant. Daniella for GM 2026!!
… moreKeona K
I ordered here on November 15, 2024 for pickup time at 1:40 pm and whoever was working at this time and fixed my bowl hooked it UPPPPPP!!!! This is what a bowl is supposed to look like!!!! It was so delicious!!!!
… moreMakena Kithcart
i always come to this location super convenient but the last two times I’ve been i’ve had a bad experience went a couple days ago and ordered online went through the chipotle lane to pick up my order and was told “you have two orders in front of you” in a rude way, with no further instruction. I wasn’t sure if i should stay there or circle back around. Today i went back seemed like they were really busy with mobile orders was waiting in the chipotle lane for 10-15 min and when i got up to the window they were scrambling around trying to make all these other orders and didn’t acknowledge me for a while. I leave and go eat my food and this is how my tortilla is wrapped never have i ever had a tortilla wrapped like this out of all the times i’ve been to chipotle….Also with chipotle being expensive they barely gave me anything in my bowl and it looks like it was thrown together.
… more