Dakota Smith
Normally those places very friendly and the food is spot on but for some reason today we got a burnt cookie and very messed in the employee did not talk if at all with a blank dead stare today is 2/22/26th and we ordered at 11:38 a.m. and she had to apparently cook the cookie twice because it was still completely Frozen.
… moreTrinity
So I mean fast food is supposed to be fast, like every other fast food place is. But these online bullcrap orders are ridiculous. We stood for 25 minutes waiting for this guys to finish an online order with 5 subs. There was one guy working at 4pm, that’s ridiculous. Service is crap, get more staff.
… moreDarenda Hlasny
The staff are friendly! I love the way they make the subs; they look good & the meats/veggies are spread evenly & to the edge of the bread.
… moreJennifer Sheridan
Very well put together sandwich! The worker greeted me with a smile and a positive attitude. I’m happy I can be a returning customer
… moreBrittany Komperda
Whoever the gentleman working on Sunday Oct 19th at 630pm did an AMAZING job!!! Our sandwichs were perfect and the place was so clean and everything was fresh!! Give that guy a RAISE!!
… moreGerri Victoria
Where do I start. I just ordered food here (7/12/22 around 5pm) and first let me say, everyone is understaffed and I understand that. There was a man who was new and training (I assume) and I am alright with how long he took, and with the questions he asked. However, this place was absolutely the worse Subway I have ever been to and that says a lot as I am from Chicago. Zoom in on the picture to see how dirty the glass is. What is not pictured are their disgusting looking vegetables. I listened while they messed up orders and did not know what certain ingredients were, and yes, apparently they are still out of meatballs. There was a dirty mop bucket next to the tables. I know it is going to sound a bit extreme but this place should not be opened. I feel bad for their employees but more importantly for the customers who do not have many options. Please if you own this particular location…fix it!
… moreNaomi Nyberg
Extremely horrible customer service. The lady was incredibly rude and disrespectful to my friend and I. She kept on shouting sir and ma’am at us which made me very uncomfortable, plus she became clearly agitated after my friend repeated his order. Also the food was mediocre at best, the lady threw it together without any consideration. I would absolutely not recommend stopping here, if I could give zero stars, I would.
… moreMary Jo Brinkmann
Have had more than one customer relate rude service and cold poor quality food at Phillips Subway within the last month! Sadly this does not enhance business Subway, as word spreads. A smile and effort to service a customer in a quality pleasant way goes a long way to increase business
… moreDominic Smetak
Horrible customer service, I had went in there with a friend of mine and wanted to order the footlong and the manager was incredibly rude while I was ordering. I could barely hear the manager and she was also incredibly rude to my friend as she was ordering as well. 1 star. I will not stop here or recommend this place to anyone in the foreseeable future.
… moreChristopher Moon
I stopped here at roughly noon on 8/26/23 and was very disappointed with a specific worker’s performance or I guess lack there of. Alex was also on shift and I had no problems with him but it was the other guy who’s name I didn’t catch who was the problem. This worker finished the second half of my sandwich and he didn’t quality check the veggies before putting them on, he put way too many black olives compared to the rest of the veggies, and then I asked for a single line of 2 separate sauces and he drenched my sandwich in both of them. He then only bagged 2 of the 4 sandwiches that we ordered? Just overall very unprofessional and a very disappointing experience just from this individual alone. Someone needs to coach this man on how to do his job properly.
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