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Address and Contact Information
Address: 334 N West Bypass, Springfield, MO 65802
Phone: (417) 306-9438
Website: https://www.toasttab.com/the-wok-new-location-334-n-west-bypass
Menu Photos
Order and Reservations
Order: Order online
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The Wok
The Wok on West ByPass · (417) 306-9438 · 334 N West ByPass, Springfield, MO 65802. Open now • Closes at 9PM. All hours. View menu · Order online · Toast logo …
The Wok on West ByPass | Toast
MAIN MENU · Chicken Fried Rice. $10.65+ · Beef Fried Rice. $10.65+ · Pork Fried Rice. $10.65+ · Shrimp Fried Rice. $13.65+ · Combination Fried Rice. Our Combination …
Has anyone tried the new Wok restaurant on West Bypass and how …
Log in · Has anyone tried the new Wok restaurant on West Bypass and how was it? Eat Springfield Mo/Springfield Restaurants.
Reviews
Rojanala 6633
We were heading to Texas from Illinois and this is our first time dinning in at The Wok on West Bypass, and I can definitely say we’ll be back every time we pass this route!
The food was very quick and it was delicious. We had Egg drop and chicken noodle, Beijing Chicken, Szechuan Fried Rice, Hot & Spicy Chicken and General Chicken and all food tasted good!!
Very clean restaurant, several games at each table to enjoy, and they even have to-go boxes out along with other things you may need (salt, sauces, fortune cookies, silverware, etc.)
Thank you, The Wok On the West Bypass
… moreThe food was very quick and it was delicious. We had Egg drop and chicken noodle, Beijing Chicken, Szechuan Fried Rice, Hot & Spicy Chicken and General Chicken and all food tasted good!!
Very clean restaurant, several games at each table to enjoy, and they even have to-go boxes out along with other things you may need (salt, sauces, fortune cookies, silverware, etc.)
Thank you, The Wok On the West Bypass
Heartbeat Boxing
I want to write this not as a complaint, but as someone who genuinely wants to see this business succeed.
I’m a longtime customer of the Owner Wok on Scenic Drive and absolutely love the food, so I decided to try this location as well — not realizing they were connected.
I went through the drive-through because I was short on time. As I was about to pay, the cashier stopped me to ask a question. To my surprise, she was asking me if I wanted to add an 18% tip before I had received any service.
I want to be very clear: tipping is earned and always at the discretion of the customer. Asking for it in advance changes the tone of the entire interaction.
When I declined, I received a look I recognize well after 45 years in the restaurant and service industry — the look that says, “That wasn’t appreciated.” Immediately after, I was asked to pull forward and wait for my food. Had I known I would be waiting, I would have happily come inside.
I ended up waiting long enough that I actually fell asleep in my car, and the person bringing my food had to knock on my window. When I opened the bag to eat, there was no fork or napkin.
I drove back through the drive-through to ask for them, and both the cashier and the server ignored me for several minutes before acknowledging me.
This is the reason for my review.
Pre-service tipping requests don’t increase income — they create resentment, shift the relationship from hospitality to transaction, and unintentionally punish customers who simply want normal service without being pressured.
More importantly, this doesn’t hurt the employees in the long run — it hurts the owners, the brand, and the family behind the business.
To the owners: this is a small operational and cultural issue that is quietly costing you repeat customers. Your food is excellent. Your reputation is strong. But this trend is working against you.
I hope you’ll address this with your team, because I truly want to keep supporting this business — and I believe small adjustments here would make a big difference.
… moreI’m a longtime customer of the Owner Wok on Scenic Drive and absolutely love the food, so I decided to try this location as well — not realizing they were connected.
I went through the drive-through because I was short on time. As I was about to pay, the cashier stopped me to ask a question. To my surprise, she was asking me if I wanted to add an 18% tip before I had received any service.
I want to be very clear: tipping is earned and always at the discretion of the customer. Asking for it in advance changes the tone of the entire interaction.
When I declined, I received a look I recognize well after 45 years in the restaurant and service industry — the look that says, “That wasn’t appreciated.” Immediately after, I was asked to pull forward and wait for my food. Had I known I would be waiting, I would have happily come inside.
I ended up waiting long enough that I actually fell asleep in my car, and the person bringing my food had to knock on my window. When I opened the bag to eat, there was no fork or napkin.
I drove back through the drive-through to ask for them, and both the cashier and the server ignored me for several minutes before acknowledging me.
This is the reason for my review.
Pre-service tipping requests don’t increase income — they create resentment, shift the relationship from hospitality to transaction, and unintentionally punish customers who simply want normal service without being pressured.
More importantly, this doesn’t hurt the employees in the long run — it hurts the owners, the brand, and the family behind the business.
To the owners: this is a small operational and cultural issue that is quietly costing you repeat customers. Your food is excellent. Your reputation is strong. But this trend is working against you.
I hope you’ll address this with your team, because I truly want to keep supporting this business — and I believe small adjustments here would make a big difference.
Lexie Skiles
Had a big order food is really good and great prices. Only problem I had was the wontons were really stale and extremely hard to eat unfortunately but other than that no issues, my favorite was the lemon chicken and the bourbon. My hubby had the sweet an sour which he absolutely was very pleased with so over all a 9/10 for us.
… moreJennifer Foster
We walk in to order to go wok noodles w/ veggies. The serving is generous; and enough to make my son and I full the noodles are the correct texture not over cooked.. Delicious Recipes!
… moreDennis McCorkendale II
They have gone downhill on their quality of the product. Their prices oh my goodness have they risen massively since I was here last. Took my kids hoping they would like the food. Nope both were not happy with it either. Still ate everything I bought since I paid out a small fortune for 3 people. 1 adult and 2 preteen kids.
Only good thing I had with this visit was kind staffing and a nice clean place to eat and drop a duece at. They even have somewhat fancy soap in the restroom.
… moreOnly good thing I had with this visit was kind staffing and a nice clean place to eat and drop a duece at. They even have somewhat fancy soap in the restroom.
Tanya Burton
Exceptional Dining Experience at The Wok on West
From the moment we stepped into The Wok on West, it was clear that this was not just a meal, but an experience.
The service was flawless. The food was outstanding. Each dish was an artful presentation, bursting with flavor and showcasing the finest ingredients. I can’t wait to return for another delicious meal.
… moreFrom the moment we stepped into The Wok on West, it was clear that this was not just a meal, but an experience.
The service was flawless. The food was outstanding. Each dish was an artful presentation, bursting with flavor and showcasing the finest ingredients. I can’t wait to return for another delicious meal.
Leanna Bratkov
Love this place! Has the best Chinese food I’ve ever had. My go to is their orange chicken, but I love to try new things from them. It always tastes so amazing. I recently got the bourbon chicken with spring rolls and it was so good! Highly recommend ⭐️⭐️⭐️⭐️⭐️
… moreMelissa Humphrey
Would give it more stars if it were possible! Needed some place that could accommodate our GF needs and non-gf fam and they did an excellent job. Food was fresh and super tasty, large portions, and price was reasonable for what we received. We loved the table games and atmosphere too.
… moreMark Hartman
We dined in and the atmosphere and establishment is very calm and relaxing. They have games on the table to keep kiddos busy while waiting for your order. The food was brought out pretty quickly (10min) or so. The presentation and food choices were excellent. Portion sizes are plentiful and the food itself was delicious. Hit the spot for sure, would definitely recommend this place to anyone.
… more#Alwayscutting_
As of 12:10 PM on May 9, 2025, the chef on duty truly deserves recognition. I’ve never experienced plain fried rice with such rich flavor. Typically, the fried rice at the Scenic location is quite bland, but the West Bypass Wok delivered an exceptional dish packed with taste. Outstanding work!
… more