Bill Coleman
Excellent pizza and great service. When my Italian wife gives her approval you know it’s good! Will make it our main pizza place from now on.
… moreJoshua Lawhorn
Well run and delicious. Manager noticed an issue with my pizza and fixed immediately. Great service!
… moreJohn Taylor
Greesy fingerprints all over the box. Cold pie. Poor quality. Not sure why this chain charges more than the others. Low quality.
… moreVictor Ribeiro
Do not ever order food delivered from the store. It is a nightmare. You just talk to machines and people that don’t know how to speak any proper English.
… moreNicole Sanchez
The absolute best Papa Johns! We order every Saturday night and have always had fantastic service. They are fast, delivery drivers are great and food is always top notch!
… moreCrystal Bridges
My order was 45 minutes late and arrived cold. My family has ordered from this store several times and each time it’s the same thing. One time it was over an hour late! The quality of the breadsticks has also gotten worse (not enough butter garlic sauce…like hardly any at all) Definitely not acceptable. Spend your money elsewhere!
… moreKeepingTheFaith
Order with caution. Was disappointed for the second time of my food being overcooked. Called to ask if I ordered something wrong and the young lad told me that was normal? Then chuckled when I said I was disappointed. She could’ve cared less and said. “Ok. Have a good night.” Miss the days of businesses caring about the customer. They just lost this one.
… moreVictoria Ellison
We got in a bind on a field trip. We accidentally ordered our pizza from another Papa John’s on the wrong day. The other PJ would not even attempt to let us order pizzas for the right day. We called the PJ in Fairhope, and Beth Brooke accommodated us, made our pizzas in only 40 minutes, and made sure to give us the same deal! AMAZING customer service and the pizzas were delicious.
… moreDavid K.
My family and I eat pizza far too much, usually 2 times a week. Normally I don’t have too much of an issue, but tonight was especially bad. At 6:38 I got the alert that my pizza was on the way, at 7:32 it arrived. That an entire hour in a pizza bag. Either the store wanted to make their times look better or my pizza was shoved in a car with 4+ deliveries. That’s a little hard to swallow, but the deeper hit, was that when he came to the door and had zero personality. I used to work in the food service and always tip 20%+. 20$ order and I tipped 6.00. Not a word said, just a shoulder shrug. No mask. No care. No customer service. Can’t treat multiple repeat customers that way.
… moreJay Rabb
Ordered a pizza to go. Order taker however asked for address! Clarified pickup and got a 20 – 25 minute ready time. Went to pick up and had to wait. Had to ask why. Lost order! Somehow the “box got knocked over.” What ever that meant. In addition the delivery person parked in handicap space. A very expensive ticket much less the lack of availability for someone qualified to use the space. Pizza was very good. We’ll be back.
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