Alan Dubow
The surly staff here could not care less what you want or paid for. They do what they want, scowling all the while and steadfastly refuse to admit or fix their errors. They follow a customer is always wrong credo. Dealing with them is so maddening that enjoying your food is not an option.
… moreJasmine Riddick
Lord never again! I got a sandwich from here Friday night and threw up immediately. Then was in bed all day Saturday with a stomach bug barely functioning. Yeah no thanks !
… moreLou Will
Bread stale, meat stinks, cheese old & cashiers unprofessional unless you have a personal relationship with them.
… moreRoosevelt The Bear Benjamin
I WILL NEVER RETURN TO THIS DIRTY LOCATION. AND TERRIBLE CUSTOMER SERVICE. I was told that I couldn’t use the restroom until after I not only ordered, but pay for my food as well. I was agitated about it. But I held myself together and waited until I ordered and paid. I couldn’t believe that I waited almost 15 minutes to use the restroom and it was HORRIBLE!! TOILET WAS FILLED WITH TOILET PAPER AND FECES TO THE TOP. I ASKED FOR A JANITOR OR FOR SOMEONE TO CLEAN IT BEFORE I USE IT. AND WAS TOLD THAT THER IS NO ONE TO CLEAN IT. I CAN’T BELIEVE I WASTED MY TIME AND MONEY JUST TO LOOK AT A DISGUSTING BATHROOM! I demanded for someone to either, clean the restroom, or give me my money back! They were so unprofessional, and trifling, that instead of cleaning the restroom, they refunded my money. NEVER AGAIN WILL I RETURN
… moreNetta
I will NEVER and I mean NEVER eat from here again! I got food poisoning for the 2nd and last time from them. The first time was back in 2020. I found out shortly after I was pregnant and thought that was maybe the reason but to be safe I stopped eating there for a long time. A few years later would go back from time to time. I haven’t had it in forever and today I got a turkey sandwich and I have food poisoning again. No mistaking it for anything else or coming from anywhere else! My fault for ever going back after the first time smh.
… moreChristine Devaughn
The worst ever!!!!! I ordered a kids meal and got charge for the sandwich individually & the apple sauce individually & the juice box individually. The cash register lady said the system won’t let he do a kids meal & got mad when I asked for a manger the manager lady was even lost on how to do a kids meal! I was overcharged & nobody cared
… moreRodric Moore
That new Doritos football nachos is not worth $5 she put a little teeny scoop of chicken trying to stretch it across . They don’t give you enough cheese or meat three little tomatoes. And when she put it in the oven burnt my Doritos . I won’t get that again not for my $5
… moreRegina Bevans
This hood store has the nastiest employees, the little arrogant man charged me an extra dollar for spinach because I ask to have everything on my sandwich. When I asked was this something new, he said yes for you today ONLY FOR NOW ONE DOLLAR EXTRA. He needs to mindful of whom he speaks to like this. Someone may not accept this and then “HOUSTON WE HAVE A PROBLEM”. I’ll keep my distance from this store from January 20, 2024 forward, and let others know about what happened to me there. Totally unprofessional. Filed a complaint with corporate too.
… moreEmmalynn “Big Gurl Lady E” Sharf
I would give it higher the meat for chicken sweet onion was a like it was not fresh.
For the price I paid I could not beat. I got a gift card for $30 and then I got a free 6 inch for buying the gift card. Then turned around and used the gift card for me to do the buy 2 get 1 free. Man I feel like I got lunch or dinner for two days on $18 ain’t bad
… moreBriana Massey
I placed and order on the subway app from this subway location last night on the subway app that I never received.The driver took a picture of the back of my building with no food in site and marked the order as delivered at 6:35p.m. I contacted the store and spoke with a woman who said her name was Ester. I explained to Ester that I ordered food from the subway app for delivery from her store location but didn’t receive it and that the driver marked the order as delivered and took a picture of the building with no food in site. I informed Ester that I spoke to door dash and door dash informed me that they didn’t have the option to provide a refund because the order was placed on the subway app and to contact the merchant. Ester informed me that because the driver picked up the sandwich subway is no longer responsible and to contact doordash for a refund. I asked Ester for a customer service number for Subway Ester informed me that subway didn’t have customer service. I went into the location physically today to re explain the situation after speaking too doordash again and them telling me the same thing, Asking Ester for a refund or the sandwich Ester said subway not responsible even though I ordered through the subway app and she couldn’t help me. I left attempted with doordash for help but no luck same results. I called the store Ester answered I asked for the manager Ester informed me the manager was on vacation and would return in 3 weeks. Ester told me the managers name was AJ and if I wanted help I had to come back in 3 weeks to talk to AJ her Manager. Money was taken off card for food I didn’t receive. OVERALL poor customer service at this location. Don’t waste your money or time. I love eating from Subway but I’ll never spend money at this location again. The 5119 Indian head hwy location in Oxon Hill 20747 location is horrible.
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