Val Hron
Subway worker was very friendly and put enough bacon on my sandwich and I thank him so much for that.
… moreZahra Aljabery
I ordered a a foot long sub and I asked the lady if water was free she said yes so she gave me 2 cups and I went to get water for me and my brother when I was filling my cup with water I noticed some lemonade going into the cup so I threw away the water and filled it up again and again so I just said its just a tiny bit of lemonade in the water its fine as I was drinking it the lady told me, you said you were getting water not lemonade I told her I tried but it wasn’t working. Then she told me that its my fault so I refilled my cup and told her to watch me do it so she doesn’t blame it on me then she started to say “oh look your cup is touching the lemonade presser, when I realized it didn’t make any sense because there is no space between the 2 areas so how would I fill it with water. After she says people come in here and fill the water with no issues your just making it a problem. Next my older brother ordered from online and did a pickup as she was making the second sandwich my brother pickup Ed the first one and the lady told him “your not going to let me bag that for you? In a mean way. I been to different subways and this is the WORST the one down the street is 10x better I did not like the worker at all mean and rude!! And the food is all mixed together with other ingredients hurt my stomach after I ate a sandwich. DO NOT RECOMMEND!!
… morejohn gustafson
I used to get subs from this location often. That all changed a few years ago in part because of poor customer service, poor app design (double charged for a sub that the store never made) and a manager that appeared to believe that if he choses not to respond…issues will go away. It took a call from corporate to change his mind. So, I have avoided this location. Today on a whim I decided to visit and I was reminded why I will not order from this location again. Service was slow. They are now hiding part of the prep line so you can’t watch the sub being made. I ordered a meatball sub, she asked if I wanted cheese and I said yes, subs always come with cheese right. I happened to be able to see the sub just as she was wrapping it up. The meatballs were small and they did not fill the sub. There was also barely any cheese on the sub, so I knew that quality was sub par. During the checkout I was informed that cheese cost extra now, which is why she “asked if I wanted cheese.” Her atitude was very “tough crap” feeling. I declined to purchase the sub and left. The whole experience felt deceptive. Based on the employee’s “Oh Well” respose I guess this must hapen often. I hoped after 3 years they would have a better environment but it appears I was mistaken.
… moreMatthew Barber
I would like to shout out the excellent service my wife and I enjoyed at this Subway. Mr. Jansen was personable and engaging we thoroughly had a great time during the order proces. As always the food was excellent and the restaurant was clean. Thank you for a great experience. 12/8/2022 @ 4:12:24
… moreBob Bob
The employee Aiden & young lady with him gave great service. We made him aware of a issue with the female bathroom & ice machine. He apologized & responded quickly.
… moreAmanda Poole
Just left the subway store. There was one younger girl (teenager, brown hair) manning the restaurant, I didn’t catch her name but wish I would’ve. She was extremely efficient, very pleasant and friendly, just made our experience there awesome. She deserves a raise and plenty of accolades. Thank you, whatever your name was, for your amazing customer service and well made sandwiches!
… moreXxYoung_RoyaltyXx
On June 14th 2023 @ 3:37pm at the Andover location Bunker Lake Blvd Nw The young lady who helped us was fairly new. So she started to get a line and she asked for help in the back. The person who helped her came out and said some smart remark to her then they started to make other people sandwiches. So as the young lady was putting our sandwich in the oven the other person said “hey wait wait” and started to put another person’s sandwich in the oven touching my sandwich with ham and bacon on it and I don’t eat ham or pork at all. Instead of that person saying ” I’m so sorry”. They just kept saying “what what”? With a attitude. First of all I never had any other persons sandwich combined with my order at all before. SO RUDE, SO DISRESPECTFUL, SO UNPROFESSIONAL. I will not be returning to this location.
… moreGe T
Served by 1027
4/23/2022
12:21:30 PM
TERM ID-Trans# 1/A-330686
Don’t care how long they worked, fire them both.
The attitude is ridiculous. SHAME ON SUBWAY to even have this center.
Subway fan BUT this is THE ABSOLUTELY Worst experience I have had in ALL states we have gone to subway.
1. Kara – ZERO reception, stare at customer ; always good right?
2. Kara – HYGIENE – hey nothing like getting a blonde hair in my kids sandwich. Right?
3. Loraine – give an award for RACIAL Assumptions – See an ethnic race…assume they are part of folks in front who HAPPENED to be same looking, and say ‘You guys must be together right ?’, instead of ‘are you guys together ?’
4. Loraine – give an award for ARGUING- kids meals come with cookies EVER SINCE toy boxes are no longer given out. Regardless don’t stand there arguing with a customer about your franchise problem or poor communication. Plus it’s embarrassing to customer and to your establishment.
… moreDeb Z
I was shocked when I opened my online ordered sandwich. I am used to sandwiches not looking like any of the pictures but this was far worse. On my 12” sandwiches li found a couple of shredded pieces of very wilted lettuce, 2 half slices of tomato and the avocado I paid extra for was not spread on the bread but a small dab no more than a tablespoon full on half of sandwich. I will no longer by subway period. There are now better places close by.
… moreBernice Horn
The meat is so thin you can see through it & very little of it The bread does not seem to be fresh all the time especially 6 in. Tomatoes are always bad not ripe gone down hill. Always have to ask for more vegetables & the price is not cheap for what you get. Not good anymore.
… more