Allison Dublin
Update 09/10/2023 1:50 pm This young lady saw me, walked off her job came up to me and whispered “ you are sick, delusional and need to watch your back”. Now that behavior is preposterous. Subway will still make money regardless so please inform your employees that it’s not ok to threaten or say mean things to anyone for writing a review. Thank you
ABSOLUTELY HORRIBLE! I don’t know where to begin from the workers going to the bathroom with the apron on. From the pants constantly dropping below he butt and she making the sandwiches and pulling up the pants. From the bucket that cleans the table is nastier than the table. Don’t let me start with the customer service if the was a negative star I would put it. The absolute worst. The customers come and have to wait on service because the workers are either outside sitting or walking around. These ppl are jokers. The way these customers are treated Is unacceptable and disgusting. They act as if the customers are bothering them when they ring the bell. They ALWAYS have an attitude. The only person that I’ve observed that seem ok is the lady with the light purple hair. Me personally would NEVER eat here. This place need a fresh team. I had a tuna sub. This lady was needing help with a sandwich and had to come to the back knocked on the door to get the workers attention. Tst tst . The pay matches the service. You’ll need to do better.
… moreJonathan Watson
This Subway is in a Walmart, otherwise I’d probably give it all 5’s. The woman who served me was very patient even though I was on the phone, and she asked me clarifying questions due to a discrepancy between the overhead sign and the cheat sheet that Subway provides to ensure that she got my order right.
I’ve been to a lot of Subways. Typically, their food is consistent, but their service is often atrocious. Comparatively, this one seems to rise above the others!
… moreBethany Ball
The employee was polite, made the food quickly and provided a great experience. The cheese quality is terrible though. Pepper jack cheese was great years ago. Now, it compares to that cheap American cheese and is nasty.
… moreKevin Q
All the tables were dirty and had the corners all peeled up. When I walked up she went to the back and left me up front for a few minutes. Probably never go here again. She was texting with the gloves she made my sandwich with. Threw it away when I left. I don’t want a refund, keep the $$, use it to train someone else
… moreJenn Pascua
First of all. The young lady who helped us was somewhat nice. But because she was talking low and we couldn’t hear anything she was saying, she started catching an attitude.
Second, they were practically out of everything. Only 1 type of bread, didn’t have some of the veggies etc..
And just slow in general…
… moreJudy Wilson
Unfriendly, one employee was new and timid and having problems running register. Another employ seemed more experienced. 3 in line, I ask her to help him, “I’m doing bread”. Long long wait. It was located in a Walmart, maybe that explains it. Sandwiches did taste good though.
… moreTalia M
Someone needs ro teach the girls working Sunday 3/16 the difference between a 6 inch wrap and a 12 inch wrap and frankly what a wrap is. These 2 girls were horrible. The lady in front of me ordered Italian bread and the girl put it on white. Please train your employees on the products. Your gonna lose a lot of business. I will never go back.
… moreJessica Satterlee
Amazing my husband and I had almost given up on subway due to so many bad experiences and we were in benbrook seeing some friends and went for lunch it changed our minds! Finally fresh veggies and no soggy tomatoes which was becoming a staple for subway 🙂 the new manager was there and she was so nice amazing staff!!
… moreRose Gibson
I had notice a real change lately at this location, mainly due to a new employee who had been going above and beyond for his customers. He’s been there everytime I come up there, giving service with a smile, and making sure there was a clean lobby to eat in, his name was Reggie. But he was not here today. Today I was served by a woman, I believe her name was Donna, and I had to wait 15 minutes before I could give her my order because there was no one up front. When she finally came from the back she hurried me through my order, as well as threw all the ingredients on my sandwich together so poorly. It was a mess. She was rude to me for our entire interaction. Someone needs to teach that girl proper customer service. I ultimately ended up throwing the sandwich away, it was just inedible. Also I normally eat my food there, but the lobby was disgusting! Overall if Reggie is not there, I wouldn’t eat at this location. So as long as I don’t see him there, I won’t be returning to this location.
… moreDana Brown
Posted a pic of the manager at subway in the walmart in benbrook not only was she throwing my sandwich together but when I asked her to take off a piece of cheese she threw it off and said I do not have to serve you I replied you sure don’t and she said ok bye and threw the sandwich away I asked for store manager she stated she was I asked for her manager and she said that’s who she was I asked for the info for her manager and of course she refused but she refused with cursing and went to the back and got even louder with her cursing so this is customer service at the subway in the benbrook walmart
… more