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Your local Louisville Subway® Restaurant at 291 N Hubbards Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 291 N Hubbards Ln Suite 183, Louisville, KY 40207
Phone: (502) 894-4455
Order and Reservations
Order: Order online
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Reviews
Jesseca Johnson
Paid $2 for extra cheese and they didn’t even put a single layer of cheese on the whole sandwich. There’s supposed to be 4x as much cheese on this sandwich. Total scam artists.
… moreKashai Madison
wow once I looked at the reviews I realized others have had the same experience as I have. I ask for a footlong sub and when explaining what I want the Indian gentleman behind the counter kept speaking under his breath in his own language. I was very disturbed bc it was after anything I said, as if saying my toppings was not ok. I kept saying thank you every time but it didn’t seem to matter. When we got to the oil and vinegar I ask him for it to be put on their liberally, so I ask for a little more, he held the vinegar over my sandwich in one spot at a time purposely saturating my sandwich and 3 second intervals and then moving to the next spot still speaking under his breath, I just said thank you again that’s fine. I forgot to ask for oregano salt pepper bc it was quiet obvious I took enough of his time:( When I ask him to wrap the halves separately bc I was going to eat one half and the other for later he continue to speak under his breath. I told him thank you again and laughingly said tell me what you say about me in your language so I can understand too. He laughed and certainly did not tell me. I wouldn’t eat here again. I didn’t feel welcome my business didn’t feel appreciated and the oil got on my car seat not to mention it’s very distracting when someone is speaking badly about you for completing your order. Not friendly and not good experience and my bread was soaked through as he intended
… moreE C
Horrible!!!!!! Customer service terrible, place is dirty, and employees unsanitary. I watched employee do money and build food with same gloves on. Place barely gives you any topping. Horrible, shut it down!
… moreNicole G
This experience was an absolute waste of time. Will NEVER go to another subway again, this was such a bad experience. This store’s customer service deserves a negative out of 10. Wouldn’t even give them a 1. I ordered my family two foot long sandwiches on Uber eats and both are absolute garbage.
One was a chicken, lettuce and double cheese sandwich. There is no cheese at all, even though we paid for extra. The flatbread is hard as a rock and obviously old and past expiration. They put an ungodly amount of ranch on it too, to the point that it is inedible.
The meatball sub on Italian herbs & cheese was not toasted, tastes old and had one single piece of cheese on it.
The oatmeal raisin cookie is hard as a rock and can hardly even be bitten or broken in half.
When we called to talk to a manager, they were rude: didn’t apologize or even give a greeting, it was “subway hubbards lane” and I relayed the issues about the order. She said “you want a refund?” then the call ended.
When I called back, the phone was a dial tone as if they had unplugged it.
So I called back another 6 times with no answer. When they finally did answer, she was even more rude than before and without addressing any of the issues, told me to calm down. Then hung up AGAIN.
Now I am receiving “no caller ID” phone calls, literally within seconds of them hanging up. I have received six of these calls within the last 10 minutes of calling them.
… moreOne was a chicken, lettuce and double cheese sandwich. There is no cheese at all, even though we paid for extra. The flatbread is hard as a rock and obviously old and past expiration. They put an ungodly amount of ranch on it too, to the point that it is inedible.
The meatball sub on Italian herbs & cheese was not toasted, tastes old and had one single piece of cheese on it.
The oatmeal raisin cookie is hard as a rock and can hardly even be bitten or broken in half.
When we called to talk to a manager, they were rude: didn’t apologize or even give a greeting, it was “subway hubbards lane” and I relayed the issues about the order. She said “you want a refund?” then the call ended.
When I called back, the phone was a dial tone as if they had unplugged it.
So I called back another 6 times with no answer. When they finally did answer, she was even more rude than before and without addressing any of the issues, told me to calm down. Then hung up AGAIN.
Now I am receiving “no caller ID” phone calls, literally within seconds of them hanging up. I have received six of these calls within the last 10 minutes of calling them.
Jamie Jacobi
If I could give 0 stars I would, happily. The sandwich is DRENCHED in Mayo and mustard to the point the paper wrapping tears when I move it. This is also the second time cheese was not added, although I asked for it. It is amazing to me that someone made this and actually thought it was acceptable. Even McDonald’s at their worst packaging moments have never done this. WOW.
… moreSven Asta
The girl had a bad attitude the entire time she was making my sandwich, and “wrapped” it with one hand. I didn’t want to make a scene so I took it, but it’s pretty much uneatable. Why offer wraps if your employees don’t know how to fold them?
… moreJorge R
Don’t eat here, horrible customer service. And the food is not worth the price I promise you. I am currently throwing up from their food, the cucumbers, and tomatoes were sour, the lettuce was brown and I can not stop throwing up. Bread was hard as a rock in some spots. Please for the love of god go to another subway. I have lived in this area for far too long and the owner just can’t find good help, he has tried in the past to replace everyone but honestly it just goes back to the same bs after some time. Also the male worker that works there is always rude, talking under his breath and not wanting to repeat himself. Customer service is -10.
… moreCara McDonald
The bread is rock hard. Unbelievably so even for Subway. I got a 6inch blt, the tomatoes are sour and the lettuce tastes gross.
HORRIBLE service. He made it awkward the whole time b/c he wouldn’t stop saying mumbling things under his breath. When the transaction was over he made the nastiest face. Not a friendly atmosphere at all.
… moreHORRIBLE service. He made it awkward the whole time b/c he wouldn’t stop saying mumbling things under his breath. When the transaction was over he made the nastiest face. Not a friendly atmosphere at all.
Amanda Griffin
Subway is great but this location had a set of twin women working – just them with no other help – and we’re empty when me and my husband came in. The 2 women clearly didn’t want us to order and was at some point aggressively rude. It was very obvious they just didn’t want us to interrupt them scrolling on their phones. This is the only time I’ve ever had someone be so rude and try to intimidate us into just leaving – which is exactly why we decided to order and instead of taking it home as we had planned we ate there. They were not happy about that and said as much to which we just smiled and let them know that this type of behavior doesn’t work on everyone. I will note these twins appeared to be very young – possibly just graduated high school so do with this info what you will but I will say we have not been back since as it’s very difficult to smile, laugh and appear to be unbothered by such disrespect and aggression so it’s not worth going back and dealing with that headache. We only dealt with it this day because I needed them to realize not everyone can’t be intimidated or bullied which I must admit was satisfying to get to help teach that lesson. Moral of this story? If you see a set of twin girls working – just turn around and leave or expect immediate disrespect for just being there.
… moreAshley Terry
I just came for lunch and met the new owners and staff. Today was their first day. I could tell the store had new owners before they even mentioned it. There was a very obvious improvement in the atmosphere and the customer service. The store was much cleaner and the staff was continuously cleaning up after themselves. It was also nice to not feel like a burden when I walked through the door, which is how it felt with the old staff. Other customers in line were also talking about how much better the customer service is now. Congrats to the new owners and good luck!
… more