Andrew Pint
The team made a great sandwich on fresh bread. It was so soft! They took great detail in adding toppings for a perfect sandwich
… moreC B
Horrible place, dude makes you feel stupid for whatever sandwich you want. All the veggies looked disgusting, dude with the single ear piercing thinks he’s all that. I wish I could give negative stars
… moreJason Hanson
Early afternoon made online order. They called they were out of white bread. We told them to cancel the order. They called back and said it would take 7 to 10 days to receive refund. The manager never had the guts to call made a new employee call and according to the manager it’s up to the customer to cancel online. We couldn’t figure it out. We will not get subway anymore with that kind of customer service.
… moreBrian Knobe
One guy working, no customers except us. He made our sandwiches with care and love. Perfectly soft bread like its supposed to be. Store was very clean.
… moreJonathan Dzwonkowski
I ordered online to save time. Little did I know, I’d be waiting over an hour in store.. It was a waste of time ordering online. When I finally got to let the employee know I had an online order, the employee said that they were out of steak. Umm, really? I asked if there was any in the cooler, the employee said there was. But, it’s not prepped. So, I wait over an hour for this employee to not make my sub correctly? Being the order was paid online I couldn’t get a refund nor change my order. So, I chose a spicy Italian and subway made money off me. I was charged steak price for no steak. The steak was in the back cooler, but employee didn’t wanna bother. On top of that sadness, I watched employee try to wrap my husband’s wrap like 4 times. So, I ended up rolling the wrap correctly. Also there was no choices in bread except white or wheat. Ugh
… morePatrick Adams
Update : 7-11-21. Order was placed online to be finished at 2pm. Walked in at 2:15 late on purpose, clearly I wasn’t late enough. Didn’t get finished until 2:18. Sub maker was extremely slow. Really should be wearing a hat or hair net also, on seeing her overall hygiene clearly shows lack of quality control. Pretty disgusting seeing someone with loose dirty hair making your food.
Lady was also not talking clearly. Only thing I was able to understand was when they finally placed my food in the bag and all I hear was “This one is still kinda warm” which is SUPER comforting considering I paid for warm food to be finished by a certain time.
I would say it was perhaps because the worker got busy, the downside to online ordering you don’t see what’s going on inside the store. I would say that….but there was a second worker on site who frankly was working laps around my sub maker. Late “kinda warm” food that the more I think about the more tempted I’m getting to just toss it in the trash after seeing the worker’s hygiene.
Update 8-14-22 seems like they may have removed the above worker I don’t see them anymore.
Ordered online today, arrived 5 mins after the deadline and nothing was done. Not fun having to wait after working 16 hours…kinda the point to online ordering “skip the line.”
Staff was apologizing, friendly about it also. Both workers jumped in and got it done within minutes and did the subs great. Solid 4/5 keep this up
… moreJames Joosten
I did not dine in nor take out. Never have the chance to. There has been several times I would go get a sandwich after work,usually between 8:45 and 9pm, and the lights are on and door is locked. I have heard the hours posted under Google don’t reflect their winter hours. I guess there winter hours are whatever they feel like being open. Also heard they make their employees work when they are sick. That is so not cool and disgusting. Who knows how much their food gets contaminated and I am sure a health code violation.
… moreKayla Bacon
9 times out of 10 of I make an online order. They don’t have it ready on time. I came 15 minutes late for my pick up and it still was not even started. They need better management for this location.
… moreShannon P
Food was good, but they didn’t have any highchairs, so lucky it was a nice day and we ended up taking our lunch to go to the park….not sure how else I would of fed my 8 month old twin boys. Also there was no changing table in the bathroom. I also noticed I was charged for 2 meals (drink and chips) and only ordered one.
… moreMargie Levons
There really needs to be more training given to the staff in this Location. The older guy who made my sub.. flattened my bread (I mean like everytime he touched it, he flattened it more), When he put the steak on ..He did not spread it to the length of the bread, he was really slow and DID NOT WASH HIS HANDS THE WHOLE TIME WE WERE THERE?! These two stars, are for his effort only! Something needs to happen, who owns this place? This was my 2nd time coming to the St.James Subway and I was not impressed with either time. Like I stated Staff needs to ne retrained and who ever is owning/running this location, needs to start caring a little more!
… more