Carly Barba
Ordered a plain toasted bagel with cream cheese. No explanation needed, just look at the photo. Kid seemed tired or rlly high which would be fine with me if he made my bagel right.
… moreJessica Morales
Super Rude! The girl taking my order was rushing me and had an attitude over the drive thru speaker. However the male was nice, I feel bad that he has to work a shift with her for the rest of the morning. Just save your time and go to the Dunkin down the street
… moreFaybian Plummer
Worst dunkin I’ve ever been to. And as a mobile phlebotomist that’s on the road 8-16 hours everyday driving all over CT I’ve been to ALOT of Dunkin’s. This particular Dunkin at 384 state st, north haven CT, has a store manager with a TERRIBLE attitude. When I arrived at the dunkin she told me that there were no more hash browns and strawberry dragonfruit. I asked her for a refund, through the window I can clearly see her rolling her eyes and smacking the counter with attitude. She claimed that she couldn’t give refunds and refunds could only be done online through the app. I KINDLY informed her that I travel to many Dunkin’s and this happens all the time, the app doesn’t refund orders and that all she has to do is refund me the exact change and keep receipt for store manager. She rudely yells “I AM THE MANAGER AND I DONT DO THAT”. I kindly informed her that I used to be a store manager for dunkin for many years and you can do that and that’s actually policy because you cannot withhold someone’s money. She refused to refund the whole order. Claiming because she made 1/3 of the items I HAVE to take that item and can’t get refunded for it. So I received a cold croissant stuffer and half my change I was owed. I’m so highly disappointed because this dunkin was my favorite. I passed many Dunkin’s on my way and purposely choose this one on purpose. I told to have a better day but I won’t be returning unfortunately. I’ve never dealt with such attitude from anybody and it’s even sadder that she’s the store manager smh
… moreShannon Police
I’ve had to ban this place twice. It used to be such a great spot 6yrs ago. But management has gone downhill. I’ve had too many bad experiences there. Not nice people.
… morejoseph costa.
Nice when the workers have good attitudes and care about customer service like they do here
… moreMaura Kinsella
If I could leave minus a star I would they act like there doing you a favor just by being there to ecknoring you I keep being disappointed and disrespected here I go back every few months thinking it may improve but not I will no longer try I didn’t get waited on this morning only got dirty looks just for geeting in line
I give up I’ll go out of my way to the one by the DMV there alway good
… moreMark Cacace
I went through the drive through to get a sausage egg and cheese on and everything bagel toasted the lady who was taking my order rudely cut me off and said “I ain’t making no food today” I said okay so I ordered a drink and again she rudely said “we don’t have any of that” so I told her okay never mind and drove off. I will probably never go there again because of this encounter there are other Dunkin’s.
… morePanasonicVCR
Lady at the register has an attitude problem. Upset she had to walk two steps to the register behind her while I’m adding more for my co workers who have a language barrier. No hello, rather sit on her phone. Looks angry the whole time and just unpleasant to be around. All that was said the whole time was “is that it before I have to walk back again”. Couldnt even say it in a moderate tone. (Literally two steps.) Don’t want to be at work don’t show up. Not coming to this stop again.
… moreDan Carberry
Short girl with glasses was very rude. I ordered a large latte and got a medium but somehow that’s my fault. Bagels all generally stale and never roasted correctly. Management must not be looking at there reviews lately because it appears the last 6 months this place has gone downhill. Not a single good review in that time. Pathetic staff
… moremarvin jonathan
Most staff is nice, but the young lady that works there is very rude and unprofessional to say the least ! Get rid of her immediately! Doesn’t know how to talk to customers !!!!
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