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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You’re on Tropic Time Now®. *At participating locations.
Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.
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Sandwiches | Wraps | Smoothies | Delivery | Bethesda, MD
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Tropical Smoothie Cafe
Fresh, made to order smoothies, smoothie bowls, and more, packed with responsibly sourced, quality ingredients and good vibes. Order online now from a …
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Reviews
Brayan Barillas
Food is really good, smoothies are amazing and taste awesome. Price is accurate with the quantity and quality. The service is 5 stars, crew is always smiling and greeting with customers.
… moreVanessa Cenicien
I come here every morning after the gym with no problems. My order is always complete to satisfaction and the employees are polite.
… moreEssi U
Show the photos shared on this review because I’m here to show everyone what I got LOL
MONDAY July 7th 3:52
This is absolutely insane and tried calling they never answered of course! LOL IM SPEECHLESS
I ordered my two drinks again Ik it’s stupid but I’m hoping they pack it a little better this time
CRAZYYYY!!!!!
… moreMONDAY July 7th 3:52
This is absolutely insane and tried calling they never answered of course! LOL IM SPEECHLESS
I ordered my two drinks again Ik it’s stupid but I’m hoping they pack it a little better this time
CRAZYYYY!!!!!
Thierry Noumbissi
The wraps are good, as well as the smoothies. You get to chose your side (fruits or chips). The wraps are really good and the place is clean. The staff is pleasant and did I mention how good the wraps are?
… moreEmely Gomez
Delicious smoothies as always. Personable, kind, and friendly staff. Lourdes was so sweet and so nice to chat to! Highly recommend.
… moreMarc-Anthony Kenney
I ordered a plant based meal on 08/12 through the Tropical Smoothie website to receive a call that there was no plant based meat. So, that means your website is not updated. Okay. I asked for a refund and the guy told me I had to call corporate (this has happened to me before but I thought they might’ve updated their website and processes).
I call corporate just for them to tell me they’ll send a email to the manager of that store to request one and they will get it with 15 min (doesn’t really help if the manager isn’t there which is why I couldn’t get a refund right away in the first place).
A day goes by and I haven’t heard anything so I call this morning, 8/14 and ask to speak with the manager. Once again he is not there. I ask if there was any supervisor or duty and the lady tells me no. At this point I’m annoyed so I ask if there is only one person in the store designated to give refunds and she replies yes. I ask for someone’s contact information and then she literally passed the phone to someone else and they both begin giggling. The girl who answered had to gather her composure and I could hear them both just continuing to laugh. She tells me the girl had to deal with something and had to go. How unprofessional is that? The new lady on the phone is now telling me that I have to call the Bethesda store to speak with the manager, who is Iglicio, if I want to get in contact with him.
I call and he’s not there just to get a lady to simply say, “Hello.” I was taken aback and had to check if I had the right number. When I asked if this was Tropical Smoothie, with an attitude she goes, “Uh, yeah.” Who are you all hiring?!
This is highly unacceptable to me. Corporate can’t tell me when I’m gonna receive a refund because they don’t have contact with the stores. They can only send request. What is the point of corporate, then? And I should not have to track someone down just to receive a refund when the site wasn’t update. I would’ve never ordered and gone through this AGAIN.
I am highly disappointed in Tropical Smoothie and livid you employ people who think it’s okay to pass phones and then laugh while customers are asking for refunds and to speak to a manager. Please know that you have loss a customer and I will be advising everyone I know to never order from any of your establishment again. This experience has been frustrating, the customer service has been horrible, and it makes no sense you all don’t have a central way to give customers refunds. Highly disappointed.
… moreI call corporate just for them to tell me they’ll send a email to the manager of that store to request one and they will get it with 15 min (doesn’t really help if the manager isn’t there which is why I couldn’t get a refund right away in the first place).
A day goes by and I haven’t heard anything so I call this morning, 8/14 and ask to speak with the manager. Once again he is not there. I ask if there was any supervisor or duty and the lady tells me no. At this point I’m annoyed so I ask if there is only one person in the store designated to give refunds and she replies yes. I ask for someone’s contact information and then she literally passed the phone to someone else and they both begin giggling. The girl who answered had to gather her composure and I could hear them both just continuing to laugh. She tells me the girl had to deal with something and had to go. How unprofessional is that? The new lady on the phone is now telling me that I have to call the Bethesda store to speak with the manager, who is Iglicio, if I want to get in contact with him.
I call and he’s not there just to get a lady to simply say, “Hello.” I was taken aback and had to check if I had the right number. When I asked if this was Tropical Smoothie, with an attitude she goes, “Uh, yeah.” Who are you all hiring?!
This is highly unacceptable to me. Corporate can’t tell me when I’m gonna receive a refund because they don’t have contact with the stores. They can only send request. What is the point of corporate, then? And I should not have to track someone down just to receive a refund when the site wasn’t update. I would’ve never ordered and gone through this AGAIN.
I am highly disappointed in Tropical Smoothie and livid you employ people who think it’s okay to pass phones and then laugh while customers are asking for refunds and to speak to a manager. Please know that you have loss a customer and I will be advising everyone I know to never order from any of your establishment again. This experience has been frustrating, the customer service has been horrible, and it makes no sense you all don’t have a central way to give customers refunds. Highly disappointed.
Stefany Estrada
I love going to this place every morning ! my food is always made fast and the ambiance is good. Love talking to the ladies who work there, specially Egna!
… moreHFP7781
Always Fresh!
From visiting locations across the country, I can honestly & sincerely say the consistency is by far superior to most other franchises in the food industry
I have never been a smoothie person. But this restaurant has changed my perception on smoothies. As a meal and as a drink to go along with a delicious, fresh wrap or flatbread!
… moreFrom visiting locations across the country, I can honestly & sincerely say the consistency is by far superior to most other franchises in the food industry
I have never been a smoothie person. But this restaurant has changed my perception on smoothies. As a meal and as a drink to go along with a delicious, fresh wrap or flatbread!
Edward
Parking was challenging because of roadblocks, but once I did, I totally liked the service and the food. My order was quick – I was in and out in some 10min.
… moreCarolyn Frank
Good food, quick service. They made my strawberry banana pineapple smoothie first and gave it to me to enjoy while waiting for my chicken Thai wrap and apple-kale slaw to be put together. The smoothie stayed thick enough to last through both my 10-minute walk home and my eating of the wrap sandwich. The inside of the wrap boasted a small but definitive amount of spice, a reasonable amount of chicken and enough veggies to keep the sandwich moist without sauce dripping. The apple-kale slaw made a refreshing side dish.
… more