Josiah Kenyon
To be honest, it’s near impossible to get good service anywhere today. The staff here was fast and friendly! I’m Keto (plus dairy free), and I always get a lettuce wrap #1. Usually, it’s a mess, but they made a great sandwich with a great attitude and quick. I felt like I went back in time 10 years
… moreAutumn Leaves
I understand that working fast food is not something anyone wants to do so I try to be understanding and nice with employees. That being said, I feel like barely acknowledging customers, not asking additional questions (type of sauce, size of meal, etc.), and assuming you have the order correct when you’ve not heard half of it is just a little too rude. This used to be a good location. Next time I’ll just keep going to McDonald’s.
… moreLisajoy Long
I went inside to order.. drive through lane very busy. .so I stood there awhile at the counter… cashier was talking to someone that she knew who was waiting on their food…I stood there about another 4 minutes.. finally I said .. Hey what’s up? Can I order? Cashier says no I’m sorry we are changing out the registers now ..I said what? Well can someone else take my order? She looks around at the 5 people huddled up at the drive through window area and says uhhh no everyone is busy because we just had a 90 dollar door dash order! Then continued to talk to her friend …I stood there about 30 seconds more and left. In shock.. honestly this Wendy’s is usually great…but after this time I just don’t know…I was so pissed off!
… moreL. brown
My husband and I thad a mobile order placed we paid an extra for bacon, and we got a quarter of a strip of bacon. On you the receipt it says I paid $1.75 for three pieces the picture shows there were not three pieces. I ordered a apple pecan salad they told me they were all out and I had to get Caesar instead. I understand it’s close to closing, but if items are not available they should not be offered. And when you pay extra for baking please make sure they’re at least a whole strip. Managers check in on your night staff. When the drive-thru window open it smells like cigarette smoke inside the building.
… moreDeb Booth
I have been to this Wendy’s a few times before and always had excellent service, piping hot food , pleasant atmosphere and a clean dining experience.
This time was very different .
My daughter and I walked up to the counter where we were made to feel we were imposing upon the cashiers time.
She neither greeted us nor asked if she could help us.
She actually looked angry to see us and had a very off-putting and rude attitude.
We tried to ignore the rudeness, and waited for her to let us know she was ready for our order.
We were just glared at, so we began telling her our order.
She then tried to rush us through the order by putting in what she thought we wanted, and not what we had told her.
She then mumbled the order back, without checking to see if it was correct or asking if we needed anything else, and submitted the order.
When the meals finally came, we only received half of the order, so had to ask for the rest of our meal.
We then went to sit down, only to find that all but one of the tables were dirty and covered in crumbs.
I have worked with the public for a long time and understand everyone has bad days, but the entire experience was very off-putting .
I hope things improve for this location, as they do have very good food.
… moreSummer McNabb
I just love this Wendy’s, they’ve never gotten my order wrong and the workers are typically very friendly.
… moreShelby Bracken
Service sucks employees were laughing and cussing and talking during me placing my order they left out 1 complete meal. So when we got home 10 miles away 1 person had no food. Probably only job they could get and not even good at that. In Brevard. Also never even gave me a receipt just handed me my card. Oh and also had to pay extra for the tea that was supposed to come with the meal we didn’t get.No way they completed their own applications ….no way!
… moreStephen Poe
I frequent the drive-thru of this location regularly. I consistently leave smiling simply because the people working here are courteous, friendly and personable. Tucker, the night manager, is especially kind and fun to chat with briefly as they send me on my way with pleasure.
… moreRyan Ashley Knowles
Really needed a meal late and cook out is not it… So reverted back to the classic. Was met with absolute pure hospitality from the moment I pulled up to order. It’s where you see someone working a job That most people would despise, yeah Tucker… Who is running the show the manager was absolute world class and I wish him nothing the best for how nice he was to me and how professional he was.
… moreR Rizzi
Rude help. Today my husband planned to treat me to a Baconator around 1PM. As we stood in a short line, the person behind the register rudely shrieked that the coupons we were holding had expired…I had every intention of paying full price as we brought the coupons as a menu reference. We left in disgust. Wendy’s needs to train their help to be more civil towards potential customers. Arby’s will see more of us…
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