Address and Contact Information
Address: 7604 US-209, Napanoch, NY 12458
Phone: (845) 647-2334
Website: https://rickelens.kwickmenu.com/
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Ricke Lens, Napanoch NY
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Ricke Len’s Country Restaurant – Napanoch – MapQuest
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Reviews
William Miller
I’ve eaten here many times never an issue went on 3/2/26 had the pot roast the second piece had a sour kind of taste so I stopped eating told the waitress who’s reply was they never had any complaints. About 3 hours later started throwing up with other issues.Thing to mention it was the only food I had entire day other than a banana and cereal. Lately the food has gone to hell.
… moreChristine S
First time here decided to do a takeout order for the way home delicious salad, and raviolis with marinara excellent. Photo when food was finished sorry. lol
… moreRoyal Kay
Spent $100 on food and the platter came thrown in one plate all together I called and the owner was EXTREMELY rude and said he wouldn’t replace the one platter only the mozzarella sticks and ravioli when everything was covered in bbq sauce. Horrible customer service. Over a $10 platter at that.
… moreDeborah Kippel
Very welcoming! Food was delish.Waitress Melissa was friendly,attentive and spot on professional and efficient. Definitely will return. Atmosphere is clean Personally think it could use a little update but functional,comfortable and clean
… moreGeoffrey Cramer
We go here when visiting family in the area. It’s a good dining experience and the food is good. Coffee comes around regularly. It does the job and feels homey, especially if you know anyone working there or that frequents it. It’s a good spot.
… moreJoy Kim
It was just AMAZING! I ordered the seafood pasta and Greek salad for 2 for lunch. The taste was healthily delicious and the service & atmosphere were fantastic. I want to come back soon!
… moreDesiree Swortfiguer
Dear Ricke Len’s Team,
I’m writing to express my disappointment with a recent experience I had at your restaurant on 8/8/2025 around 5:15 PM. I’ve been a regular customer who orders weekly and have never had a reason to complain—until now.
I ordered a Buffalo Chicken Pizza and wings, and upon pickup and payment, I noticed the receipt listed it as a “cheese pizza with buffalo chicken.” When I opened the box, I was surprised to find marinara sauce on the pizza. I’ve never encountered marinara sauce on a Buffalo Chicken Pizza at any other establishment, and this wasn’t communicated during ordering.
I returned inside to explain the issue, noting that my husband has an allergy to marinara sauce, and I hadn’t expected it to be included. I tried to be understanding and simply requested a personal pizza without marinara to avoid waste or inconvenience. However, I was disappointed by the lack of apology or acknowledgment of the situation.
What made matters worse was being charged $20 for a 10” personal pizza, with no discount or adjustment—even though the original 20” pizza was $27. I don’t understand the pricing logic, and I feel this was unfair, especially considering I was trying to resolve the issue calmly and respectfully.
As a loyal customer, I expected better service and consideration. I hope you’ll take this feedback seriously and consider how situations like this can be handled more thoughtfully in the future. A gesture of goodwill or a credit toward a future order would go a long way in restoring my trust.
Sincerely, Desiree S
… moreI’m writing to express my disappointment with a recent experience I had at your restaurant on 8/8/2025 around 5:15 PM. I’ve been a regular customer who orders weekly and have never had a reason to complain—until now.
I ordered a Buffalo Chicken Pizza and wings, and upon pickup and payment, I noticed the receipt listed it as a “cheese pizza with buffalo chicken.” When I opened the box, I was surprised to find marinara sauce on the pizza. I’ve never encountered marinara sauce on a Buffalo Chicken Pizza at any other establishment, and this wasn’t communicated during ordering.
I returned inside to explain the issue, noting that my husband has an allergy to marinara sauce, and I hadn’t expected it to be included. I tried to be understanding and simply requested a personal pizza without marinara to avoid waste or inconvenience. However, I was disappointed by the lack of apology or acknowledgment of the situation.
What made matters worse was being charged $20 for a 10” personal pizza, with no discount or adjustment—even though the original 20” pizza was $27. I don’t understand the pricing logic, and I feel this was unfair, especially considering I was trying to resolve the issue calmly and respectfully.
As a loyal customer, I expected better service and consideration. I hope you’ll take this feedback seriously and consider how situations like this can be handled more thoughtfully in the future. A gesture of goodwill or a credit toward a future order would go a long way in restoring my trust.
Sincerely, Desiree S
Virginia Rivera
I love this restaurant. I feel like I go there at least once a week.The people are so pleasant and accommodating and the food is delicious.
… moreDavid Sears
Nice small town diner/restaurant with delicious food, excellent waitstaff! I highly recommend Ricke Len’s!
… morebonni lynn
Stumbled upon this great place!
Food was delicious and plentiful, waiter was great ~
… moreFood was delicious and plentiful, waiter was great ~