Peggy Fortenberry
One of the workers went behind the make line without a hat or apron , they accidentally hit their head on an open door (behind the line) .
My subcrunch was incredibly stale.
And there was a dead bug on the outside of the paper wrapper. Very gross, and not great quality overall. Not a great experience. Won’t come back to this location.
… moreTatiana Haynesworth
Ordered pick up on my lunch today and my entire order was incorrect from the sandwich to the cookies! Then of course the store phone goes straight to voicemail for over an hour so you can’t speak to a manager. Overall HORRIBLE experience
… moreValerie Resendiz
Alex is super friendly and always has a great attitude. He always gets my order right. Thank you very much Alex.
… moreClaudia Reyes
Both lady workers were talking and talking about personal lives out loud and had a friend there who was louder than them, so unprofessional. I couldn’t even focus on saying what I wanted to order because of how loud they were discussing things .
… moreArt
This was the skimpiest sandwich I had ever gotten. I ordered the cold cut combo and you couldn’t even see anything unless you opened up the bread. Couldn’t taste anything other than the bread.
… moreNicholas Cannella
Subway continues to blow me away with how little they care about their customer experience. They had a technical difficulty with their KPS system tendering my order (no worries not their fault, I’ve worked in quick service it happens) but the girl sat there waiting for her boss to pick up the phone and then FaceTimes for 20+ minutes and complaining Spanish while I’m standing there waiting.
I feel like this is my average experience at any given Subway lol.
… moreLaura F
alex helped me today and was so kind and nice. he made my order with such care and did a great job.
… moreAlison Butler NCL
The atmosphere was very calm and quiet. The store was extremely clean and Alex was very kind and made sure our meal was excellent. Would definitely come back to the subway any day best I’ve had in a long time.
… morekelly mueller
My 19 yr old went in to get us subs for lunch since I can’t.. the lady was rude and was carrying on a personal conversation on her ear piece. She kept pointing to stuff and not paying attention. She didn’t even cut the sandwiches in half. Mine was missing items. And when asked for cookies rolled her eyes. The kind lady behind my daughter looked at my kid and told her she was sorry for how this lady was treating her. U need different help.
… moreJamel Branch
The customer service sucks, the guy Alex was there by alone and was very rude, I would never spend another dime at subway again. Horrible experience. I asked for extra meat on the nachos, and Alex told me that I could not buy extra meat. Then he proceded to talk in Spanish to me , I had no idea what he said, and got mad and threw his hand up like he wanted me to leave. So I did, I left without buying anything. I would never go to that location again off the Katy freeway in front of the main event. Horrible customer service.
… more