Arby’s Pilot

  3.2 – 152 reviews   • Fast food restaurant

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Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Arby’s Pilot 35096

Hours

ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours

Address and Contact Information

Address: 75750 AL-77, Lincoln, AL 35096

Phone: (256) 405-7354

Website: https://www.arbys.com/

Menu Photos

Order and Reservations

Order: Order online

arbys.com

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Reviews

Jeff Miller
A complete, all in one disgusting experience. I’ll never stop here again the food should have been thrown in the trash before they served it. Never again.
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Dad
Had to get a refund on a beef and cheddar half pound as my friend got a roast beef slider. The meats were two different colors and my sandwich had a sour taste in the meat. The cook swore that they were the same. Not making the mistake of eating here again. I’m not going to risk food poisoning. $15 meal and its basically inedible. Do NOT recommend.
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Chas Davidson
Burger was very under cooked. Asked for NO tomatoes…tomatoes were on it. Also left an order of fries out. We did go back in and get the missing fries. Not impressed at all with this order or Arbys.
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Ai Kobayashi
They seem like they’re out of everything, and that’s fine. It does happen in the restaurant industry. It would be nice if they knew what they were out of before taking orders and charging them.

I paid for a ham, egg, and cheese, sourdough sandwich, and was given a ham and cheese sandwich because they were out of egg. Nowhere between the register, the prep, nor the delivery of it was I told there were no eggs and to expect a sandwich without egg.

We’re truckers. We’re often on a time limit and having to go back to get this fixed is time wasted. Time is money.

The lady at the counter was very kind and offered to make me another sandwich of any type. I asked for a turkey sandwich.

It could have been as simple as that, but unfortunately it did take some back and forth with who I assume might be the manager? Tabatha did ask to refund my breakfast sandwich and charge me the turkey sandwich. I know this makes mathematical sense and helps with the restaurant’s bottom line, but at this point it is purely customer service. I wasn’t getting a discount for my missing ingredients, so I’m not paying extra for your attempt to fix the initial error.

I got the sandwich, by then I had to go, so I didn’t get to enjoy it there. Once at the truck I opened the sandwich and it’s really a poor excuse of a sandwich. It looks great if it were a lettuce, tomato, sandwich. The turkey? I guess they’re almost out of that too.

Don’t waste your time or if you decide to make sure they have all your ingredients before you order.

Allergy notice: the same oil is used to fry the fish as the potato products.
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Tina Shaddix
Wow! New management and employees! Super friendly and clean! Love that they are now open 24 hours! What a change! I give them 20 out of 10. Food was fresh, hot and fast! I’ll be coming here for lunch EVERY DAY!
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Dustin Arnold
Today my order was taken around 11 a.m. with no line. Only 2 sandwiches. After seeing 4 others behind me receive there order before mine and 10 minutes, I realized they must have forgotten me. I then took my receipt to the pickup counter and gave it to the employee explaining my order was forgotten. She apologized and took the receipt. I assumed the circumstance would be resolved. I was wrong. After another 15 minutes I went to the cashiers counter and requested my cars be refunded because I wasn’t served, twice. I waited yet again seated until I approached again and demanded to be refunded immediately. At that point I was given my amount but in cash instead and a pathetic apology. I have never been gaslit and embarrassed publicly like this before. My coworkers enjoyed there meal as I was made to beg for something promised and paid for. I can’t believe this is business has remained open with ethics like this.
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Tanya Sanders
Convenient that both fryers are down at lunch time …waste of time stopping plus paper is always out at Pilot stations they almost as bad as flying j
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Benjamin Lathem
Fast food is dead. We got two classic roast beefs because we thought surly they can’t screw that up but we were wrong. The bun was not an Arby’s bun it was a store bought hamburger bun and was on the stale side at that. After getting bad meals at all different fast food joints I’m gonna start bringing my lunch. It’s not worth the money which is sad because a roast beef only costs 2 for 6. Save you money and get a bag of chips,you’ll be happier.
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Crystal Rose
Ordered a Turkey Bacon Ranch and they put literally two slices of turkey on this… Y’all want $8 for a sandwich and then don’t put anything in it??? Make it make sense?!
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Travis Curry
I got 3 roast beef burgers and when I got them home for my family they tasted weird and when you smelled it it smelled like tuna, they won’t answer the phone or anything they also proceeded to not salt the fries
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