Kailey
I’m a regular here and I normally have great experiences when getting stuff from Dunkin but I have to say, they were terrible today. The guy over the speaker and at the window was rude and sounded lifeless. He admitted he forgot to put the syrup in my drink after I had to come back through the drive thru and they never put my two shots of espresso I paid for in my drink. He also tried giving me an open straw. I ended up just throwing my drink away. And out of the 6 donuts I bought, only two were right. I didn’t see that until I got home. I don’t know who this guy is that they hired but they need to let him go and hire someone who actually wants to work.
… moreHanna G
The customer service needs work, prob never coming back after this, placed a pickup order via DoorDash which I have done multiple times, pull up to the window to be told “you it at the wrong location” mind you said with the worst attitude I’ve ever seen here, I told her no I did not, and was reaching for my phone to show her the address and I said “the DoorDash pickup for (my name)” and she shuts the window comes back and says “you need to communicate that next time” no have a nice day, no smile, just full blown attitude and disrespect, mind you I have placed DoorDash pickups multiple times and never had an issue until today. Unfortunately this makes me never want to go to this establishment again,
For that employee – idk what your issue was, but maybe customer service isn’t the best job for you if you cannot be respectful to people, leave your problems at the door, just because you have a bad day doesn’t mean everybody else has to.
… moreMackenzie Hamlett
Very sweet people everytime i come in and they’re always very welcoming. i usually get the same things, and it always tastes amazing. as a first year college student who’s never had dunkin before now, i will say i do come like at least once a week
… moreCaity Pevey
Dunkin is the best! Smiling, high vibration, generous employees. The hernando location opened after closing to give two of my kids an order due to interstate traffic delaying their pickup order. Super sweet! Highly recommend.
… moreViola Gonzez
We went today and not only was Nicole’s service extraordinary but the coffee that jasmine made was the best I’ve had from here
I would say the quality of the restaurant has increased as well so if ur thinking about giving Dunkin another chance I would!
… moreBugs4Lyfe
Nicole was at the drive thru window and she was so great! She was very nice and made my order to perfection!
… moreSandra Ford
Keri and Britt always meet me with a smile and know they know what I always order. Greet staff and the store is always clean.
… moreCorina Allgary-Smith
Sarah and her Managers and crew are absolutely amazing! They make you feel like family from the moment you walk in. My kids love Mrs. Sarah and the amazing crew at this location! Thank you all for being so amazing.
… moreMolly Jenkins
I always love it! But this morning I came by earlier than usual to get a coffee and ordered it hot and they gave me iced! I nicely told the man (guessing the manager I ordered it hot) he didn’t say anything and was so rude!!! And was rude to other staff in there. Heart my hurt this morning.. people make mistakes but don’t treat others that way!
… moreHanna Fritzke
Wonderful place to grab an afternoon pick me up, or just chill out and study! The staff here are really friendly and will make sure you’re satisfied! Great overall atmosphere!
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