Jacob Harley
I don’t usually eat here much because the prices are a little insane. But on 3 separate occasions over the past year I’ve placed an order through the app and arrived at the store usually 20 min after placing it, to give them time to make it. Every time I’ve walked in the store it has been empty with no other orders or customers. The employees tell me they will “start making it” after I arrive and continue to take breaks in the middle of making my order to talk about “video games” and other things. And if a person walks in they tell me “I have to help them first” and then they finish their whole order while my order sits half unfinished. By that time someone else has walked in and its a repeat cycle. Including the arrival time on the app I have waited 50 min to over an hour every time I’ve come here for just one single sub. Just one. If they’re young employees and want to talk about videos games thats cool. But they need to learn better customer service and how to work while they talk. Really dont want to stand in the store and hear you talk about fictional characters for half an hour. Other than that the food is pretty good.
… moreCheyenne Collard
I dont think we have ever been happier about a resturant moving to Shepherdsville! Haha! We love Jersey Mikes! Best subs around in our opinion. So happy they are close by!
… moreHunter Beggs
Everytime i order online I get skimpy portions. This is not worth $11. Will not be back.
… moreAbby Killen
i put a note for “HEAVY mayo please and thank you” and they delivered for sure, 10/10 thank you
… moreAngela Dewberry
Just left and the food was good but I guess they were closing but one of the workers told me that they weren’t closing so we ordered food and sat down to eat and a big back white lady with glasses came over and told us they were closing and she’d like us to leave.. we explained to her that we were traveling and had asked prior to ordering food if they were closing and she was standing there when the other lady said they weren’t about to close. It was okay that she informed us they weren’t closing but she just had to say well we want to go home . Bad customer service she needs training she act like we were going to camp out there for the night and that little smart comment was unacceptable but she probably felt comfortable saying it because we are too tanned !
… moreMeghan MacInnis
After a terrible experience with another Jersey Mike’s earlier that day, it was a refreshing delight to visit this location. My children have Celiac disease and eating on the road can be a challenge. This store jumped into action and handled everything with care.
Everyone was extremely friendly and our sandwiches were delicious. This is going into our favorites for when we are on our yearly Texas bound roadtrip.
… moreRobert Capito
The team up there made my experience wonderful, I got the Italian with Parmesan cheese giant, it was amazing! Thank you all so much
… moreolivia coy
Just left the Jersey Mikes in shepherdsville. Food is great, service was great, the place was decently clean. However, this young female employee walks out licking her fingers. I think this would be concerning for anyone. While she did wear gloves while she fixed my sandwich it was still gross. No one said anything to her about washing her hands which was pretty concerning. I hope this issue is resolved. Makes you wonder how often hygiene and cleanliness is pushed here. (posting my review from yelp on here as well. Hoping it gets seen)
… moreLegend Warren
Me and my fiance went in today and Karen was so lovely and helpful towards us. I wanted a sandwich they couldn’t exactly make due to sizing of the product but she showed me a way to make it happen! Karen deserves a raise (haha) she was so sweet and nice to us including everyone there. She really made our experience great. I work in food service too and just helping someone in a way like that goes a long way to make a meal great. Thanks Jersey Mikes!
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