Severyn Brewer
My wife LOVES Jimmy Johns and was very excited to have one close by now in Mooresville. I do not like leaving this review but we have been very disappointed in the accuracy of our orders. So far 5 out of our 6 orders have been wrong.
Please pay attention to your orders when making them. I would much rather my order run a few minutes behind instead of rushing through and delivering an incorrect order. We have had missing drinks, wrong drinks, removed items still on the sandwich, and our favorite is added onions when they aren’t even included on the sandwich.
… morePayton Beasley
I had to submit reimbursements for work and realized I had lost my receipt for a catering order—cue the panic. I called the store and spoke with Emma, who was incredibly kind and helpful. She was able to look up my past order, print the receipt, and even offered to email it to me since I couldn’t come in. She stayed on the phone with me until I received the email, which I truly appreciated. Outstanding customer service! This is officially my favorite Jimmy John’s location, and I can’t wait to order catering again.
… moreEric Bouvier
Ordered 2 sandwiches in person, which were ready in maybe 3 minutes. They tasted great. Feedback- please turn the music down, we could barely hear the guy taking our order over it, and the gentleman before us was clearly having the same problem. We will return! Thanks Jimmy, you’re a real homie.
… moreSteve W
It is great to see Jimmy Johns back in the Mooresville area again. I enjoyed my favorite combo from them today on their first day open!
Great job to the team and thank you. I look forward to way too many more JJ subs in the future!
… moreDuayne Dailey
Went in to get lunch and didn’t realize they didn’t open I til 10:30am. I got there about 10:10am. One of the employees came to the door and said they didn’t open until 10:30 but they would go ahead and take care of me. A lot of places would have just told me I had to wait until they opened. Great service, food and willing to take care of their customers. Rare thing to find anymore. So thank you Mooresville Jimmy Johns employees for taking care of me.
… moreCrystal Rogers
Staff was very rude when we were placing our order. They treated us as if we were stupid because my son ordered a 6” sandwich but they don’t have that. They told him he needed to read the menu. And then when they didn’t include our meals as combos, they read the order back and it was incorrect. They didn’t have all of our meals as combos. She stated we needed to specify it when we order and I indicated we did, the girl even asked what size drink. The manager then mumbled that she was standing right there and asked the other employee if she’s deaf too. This was my first time at this new location and was treated badly. I will not be back u til management changes.
… moreMo
Bf bought us food here twice and both times they’ve messed up my food. I ordered a spicy Italian and all they put on it was meat mayo and cheese. No toppings, or any of the other things that are supposed to be included. Last time I got a toasted bacon chicken ranch and they didn’t add chicken ir ranch to it.
… moreStephen H
Not a great location. They gave me expired pasta salad and there was something that looked like a mouse turd on the bottom of my sandwich.
… moreLynsey Hubbard
This place is wonderful! So fast delivery and sandwhich is good quality
… moreRobert Kelly
Tell the girl who handed out 5 sandwiches to the people who ordered behind Me today lose her attitude when I asked about my sandwich.
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