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Find your nearby Pizza Hut® at 22903 W 83rd Street in Lenexa, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
Order and Reservations
Order: Order online
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Last Updates
Reviews
Andrew Huseman
After ordering a delivery in the future order to arrive at 6pm, the order finally showed up after 9pm cold and wrong order. From talking with the store, due to the service provided, they agreed to refund my money for the order. Fast forward to today after no refund occurring, they store is now saying they do not issue refunds and no further action will be taking by them.
… moreMolly J
Unfortunately they do not read their notes on the pizza order. This was supposed to be extra sausage and sauce but got neither. Then on the chicken even after shaking the box it looks like this. Very sad and disappointed!
… moreDan
Worst customer service ever and I will never be going back to this location. Young lady working in there needs to take a class. Ordered pasta pairings with cheese sticks and got no marinara. I went back in and she says it’s not included and had to pay extra for it. How stupid is that! If the product isn’t included then have that on the description! Good by Pizza Hut, I’d rather have frozen from now on!
… moreAnwar Alhabsi
This place at Lenexa has got good Pizza, and we got different varieties from there and the service was pretty fast since it’s only a take out place .
… moreSydney Taylor
We were with friends and all of our kids, and we ordered two pizzas and two orders of wings to be delivered for the group. Our order very specifically reflected all of the individuals requests and pickiness of the kids. The pizzas arrived, I took them to the kitchen, opened them up, and immediately saw that neither pizza was remotely close to what we ordered, including toppings that the kids specifically would not eat. Our wings were exactly as ordered, however.
I’ve worked in food service and I completely understand human error happens. But I assumed that since the orders were *so* wrong, we had gotten someone else’s order, meaning they would be getting ours and it would also be wrong for them. I called the store; I explained the situation, and the employee apologized and said she would need to talk to a manager. Just shy of 10 minutes later of being on hold, she came back on and told me that her manager said she personally had cut our pizza and knew it was correct, so if we wanted to *drive in our delivery order* to prove it was wrong, we could.
I asked if they wanted me to send in a photo of the pizza, to which the employee (probably rightfully) replied that she didn’t have a number I could text. She said the best she could do was credit my Pizza Hut account with a 30 day credit of $14, which covered just the two entirely wrong pizzas, not any delivery fee or tax, and did not address the fact that the store didn’t believe my report.
I accepted the deal, ended the call, and decided I would go in. Had the $14 credit been offered first upon me reporting the error, and no insinuation of me lying about my faulty order had been made, I would have said ‘thank you!’ and moved on. But to call and let them know about a mistake to see how we could fix it, only for them to imply ‘we don’t believe you; prove it,’ that didn’t sit right with me.
I took the two pizzas and the receipt with me. The manager came up, and I explained what had transpired thus far. She immediately saw and acknowledged that the receipt and pizzas didn’t match, then admitted that the customer who incorrectly got our order had called, so they knew the orders had been switched. She claimed that there were 2 managers on duty at the time, and the ‘other’ manager was the one the employee was referring to, but that ‘other’ manager had *just* stepped out.
She offered to remake the pizzas, but at this point the adults at the house had figured out other dinners for the kids, so we declined. We asked for the name of a general manager for the store, and she claimed it was her. I will look into a regional manager or local franchise owner to reach out to as a follow up.
Again, neither the human error of wrong pizzas nor the cost of the pizzas are the point. Our frustration is that when we called to let them know about the mistake, especially knowing another call with an incorrect order would likely be coming into them, they implied we were being dishonest to get back a whopping $14.
All this to say, we have been frequent customers of this Pizza Hut that is barely 4 minutes from our house, but we don’t care to continue supporting a location that treats its customers so poorly. That $14 they begrudgingly credited our account for 30 days will likely go to waste because we have no plans to order from Pizza Hut in the future.
… moreI’ve worked in food service and I completely understand human error happens. But I assumed that since the orders were *so* wrong, we had gotten someone else’s order, meaning they would be getting ours and it would also be wrong for them. I called the store; I explained the situation, and the employee apologized and said she would need to talk to a manager. Just shy of 10 minutes later of being on hold, she came back on and told me that her manager said she personally had cut our pizza and knew it was correct, so if we wanted to *drive in our delivery order* to prove it was wrong, we could.
I asked if they wanted me to send in a photo of the pizza, to which the employee (probably rightfully) replied that she didn’t have a number I could text. She said the best she could do was credit my Pizza Hut account with a 30 day credit of $14, which covered just the two entirely wrong pizzas, not any delivery fee or tax, and did not address the fact that the store didn’t believe my report.
I accepted the deal, ended the call, and decided I would go in. Had the $14 credit been offered first upon me reporting the error, and no insinuation of me lying about my faulty order had been made, I would have said ‘thank you!’ and moved on. But to call and let them know about a mistake to see how we could fix it, only for them to imply ‘we don’t believe you; prove it,’ that didn’t sit right with me.
I took the two pizzas and the receipt with me. The manager came up, and I explained what had transpired thus far. She immediately saw and acknowledged that the receipt and pizzas didn’t match, then admitted that the customer who incorrectly got our order had called, so they knew the orders had been switched. She claimed that there were 2 managers on duty at the time, and the ‘other’ manager was the one the employee was referring to, but that ‘other’ manager had *just* stepped out.
She offered to remake the pizzas, but at this point the adults at the house had figured out other dinners for the kids, so we declined. We asked for the name of a general manager for the store, and she claimed it was her. I will look into a regional manager or local franchise owner to reach out to as a follow up.
Again, neither the human error of wrong pizzas nor the cost of the pizzas are the point. Our frustration is that when we called to let them know about the mistake, especially knowing another call with an incorrect order would likely be coming into them, they implied we were being dishonest to get back a whopping $14.
All this to say, we have been frequent customers of this Pizza Hut that is barely 4 minutes from our house, but we don’t care to continue supporting a location that treats its customers so poorly. That $14 they begrudgingly credited our account for 30 days will likely go to waste because we have no plans to order from Pizza Hut in the future.
Ashton Zeigler
I usually don’t leave bad reviews, but this place deserves it so much that I couldn’t not take the time out to leave a 1 star rating.
I ordered two pepperoni pizzas online. Right after ordering I got a receipt. I noticed the order said two cheese pizzas. I instantly called and talked to a guy who answered the phone. I told him I ordered two pepperoni pizzas, gave him my info, and asked him to verify that is what his system showed. He put me on hold, came back and said I’m showing two pepperoni pizzas for your order.
I head up to get the pizzas and it takes them 5 minutes of looking before the manager in charge brings me two cheese pizzas. I told her what happened and she asked the guy if he remembered talking to me. He said “yes” and confirmed to her that he told me my order was two pepperoni pizzas. In other words… the screwed up!!!
The shift manager says there is nothing we can do, but take the cheese pizzas and pay for two more pepperoni pizzas after their mistake.
I told her I need to talk to someone above her and her manager said the same thing. No apology, nothing done to make it right, no refund, no free pizza, etc.
I’m sure this post will cost them way more than two $9.99 pizzas in future business.
If your on the fence about ordering from here, do yourself a favor and don’t do it.
… moreI ordered two pepperoni pizzas online. Right after ordering I got a receipt. I noticed the order said two cheese pizzas. I instantly called and talked to a guy who answered the phone. I told him I ordered two pepperoni pizzas, gave him my info, and asked him to verify that is what his system showed. He put me on hold, came back and said I’m showing two pepperoni pizzas for your order.
I head up to get the pizzas and it takes them 5 minutes of looking before the manager in charge brings me two cheese pizzas. I told her what happened and she asked the guy if he remembered talking to me. He said “yes” and confirmed to her that he told me my order was two pepperoni pizzas. In other words… the screwed up!!!
The shift manager says there is nothing we can do, but take the cheese pizzas and pay for two more pepperoni pizzas after their mistake.
I told her I need to talk to someone above her and her manager said the same thing. No apology, nothing done to make it right, no refund, no free pizza, etc.
I’m sure this post will cost them way more than two $9.99 pizzas in future business.
If your on the fence about ordering from here, do yourself a favor and don’t do it.
Cathy Hess
Email said we earned a free pizza. App locked us out. Took my order by phone but wanted $26 when we tried to pick up. Feels like a punishment rather than a reward.
… moreNicole Smith
I put in a carry out order for the last day of school to pick up at noon. There appeared to be only one lady working, but she was moving with speed and efficiency and my order was actually done even early. Great job!
… moreJeff Zimmerman
We ordered a Pepperoni Lovers pizza and then added extra Pepperoni however our pizza didn’t even have a pepperoni in each bite.
… moreJennifer LeManske
Came to pick up lunch and the young lady, Abby, at the counter was so great. She offered my daughter suckers and asked how our day was going. Super kind and overall had great customer service! The food was fast and my family and I LOVED IT!
… more