Address and Contact Information
Address: 6505 Crain Hwy, La Plata, MD 20646
Phone: (301) 934-8585
Website: http://www.bennyssubslaplata.com/
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Order and Reservations
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Reviews
Tamiko S.
I stumbled across Benny’s by way of good reviews while looking for a place to get good Chinese food. I’ve had food from other Chinese places in the area and was completely disappointed. Upon placing my order over the phone at Benny’s, Sammie was very nice and pleasant. Here I am leaving a post based on my experience. I would say that the food was great in which my family enjoyed and the staff is very nice and friendly.
… moreStephen P
In my opinion, my customer service encounter at Benny’s of La Plata was one of the most unprofessional, frustrating and absolutely bottom feeder level poor customer service experiences I have had in a long time.
I would need to go all the way back to my days of interacting with Tune Warner Cable to find a comparable experience in terms of horrible customer service.
The woman at the register came off very angry for some reason and was argumentative beyond belief in my view, to the point where I contacted the third party order service and cancelled my order since Benny’s hadn’t even put my order into the system, let alone started making my order even though I arrived right at the 6pm scheduled pick up time.
100% fail on all counts and I will be sure to let everyone know about the argumentative and unprofessional nature I encountered so that others hopefully do not have to waste their time like I did.
Your experience may vary of course, but for me Benny’s of La Plata was a complete and total bust that would only be worth their current 4.7 star rating, if the scale was from 1-100.
Welcome to the zero star club Benny’s of La Plata, as it is well deserved.
Note: in my view, the owner response filled with untrue information (I called back at 5:44pm and even went out to my car to get my cell phone to show the return call at the employees”request and consistently pointed out that I wasn’t interested in arguing with her), defensiveness and ending with a personal attack, in my opinion, clearly demonstrates the point I made in my review.
… moreI would need to go all the way back to my days of interacting with Tune Warner Cable to find a comparable experience in terms of horrible customer service.
The woman at the register came off very angry for some reason and was argumentative beyond belief in my view, to the point where I contacted the third party order service and cancelled my order since Benny’s hadn’t even put my order into the system, let alone started making my order even though I arrived right at the 6pm scheduled pick up time.
100% fail on all counts and I will be sure to let everyone know about the argumentative and unprofessional nature I encountered so that others hopefully do not have to waste their time like I did.
Your experience may vary of course, but for me Benny’s of La Plata was a complete and total bust that would only be worth their current 4.7 star rating, if the scale was from 1-100.
Welcome to the zero star club Benny’s of La Plata, as it is well deserved.
Note: in my view, the owner response filled with untrue information (I called back at 5:44pm and even went out to my car to get my cell phone to show the return call at the employees”request and consistently pointed out that I wasn’t interested in arguing with her), defensiveness and ending with a personal attack, in my opinion, clearly demonstrates the point I made in my review.
Tristen Mendenhall
Benny’s Sub Shop in La Plata is legit. The fried rice is great and way better than you’d expect from a sub shop. On top of that, the customer service is super friendly and laid-back, which makes the whole experience even better. Solid local spot for sure.
… moreEbony Reynolds
Great customer service! Great food that’s flavorful & most of all the establishment is very clean & welcoming! I’m more than sure they see me way too often. We love everything but our favorite is Singapore noodles w/ shrimp & extra veggies extra spicy. Also love the beautiful plants in the waiting/seating area.
… moreAngelica Bayron
Worst Chinese food I’ve ever had in my life and I’ve had a lot of Chinese food.
Disgusting ,baby food! Food was inedible !
Drove an hour and a half spent $50 and we couldn’t even take 2 bites. Terrible !
Extremely disappointed.
… moreDisgusting ,baby food! Food was inedible !
Drove an hour and a half spent $50 and we couldn’t even take 2 bites. Terrible !
Extremely disappointed.
George N
Don’t let the quaint location fool you. Best food I’ve had in quite awhile, let alone Chinese! I went with beef and broccoli and chicken lo mein – fantastic. I can’t wait to come back to try the rest of the menu, which is very diverse. The staff (owners?) were very friendly and the food was ready quick. Will be back and highly recommend.
… moreNU
They are an unorganized establishment. The customer service needs to be improved. I will schedule a pick order and it won’t be ready when I arrive. One time I came 20 minutes later than the scheduled pick up time, to give them extra time to prepare my food for pickup, and my food still wasn’t ready. It seems like they start working on it when they see me walk in. I became somewhat of a regular and it seems their customer service towards me decreased. AND they talk over the food while they prepare which is gross. I’m sorry but the food isn’t that good for their customer service to be that shitty.
… moreLynn Lee
Every time I order from here the food is always hot and the customer service is always amazing! Best carry out in La Plata!!!! Go there!!!
… morexin qi chen
@NU : First of all, we are decent family business rather than some organization! It’s like we’re terrorists! In addition, they need to talk about their work every day. If they don’t talk about it, how can they distribute the work? But he never talked to the food! This is my guarantee! We must be worthy of every customer from Benny! Health and safety measures are very important! And we are under surveillance! Have you been waiting long? It may be that some kind of food you ordered has been sold out in the store. I want to reprocess it for you. This is the relationship! It takes time for us to cook every dish, and we won’t sell unprepared food to our guests! We have to think about the health and safety of every guest from Benny! If you only give us a pair of small stars, I don’t blame you! Because it is their business to say what they like when their mouths grow on other people! But I just hope it’s not a big deal! Note: It is impossible for a restaurant to only handle one order! You have to understand the principle of coming first.
… moreThomas Jackson
Found a bug in my food was throwing up up for 20 mins
First time and last time there!!
… moreFirst time and last time there!!