Brittany Stokes
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We stopped by the Dairy Queen in Salem last night around 8 PM hoping to pick up an ice cream cake. There were two cakes in the freezer, but unfortunately neither one was the flavor my daughter wanted. We asked an employee if it would be possible to request a specific one, and she kindly went to get the manager, Gloria.
Gloria was phenomenal. She came right over and said that normally they ask for 24 hours’ notice, but she asked what kind we wanted and was happy to help. We kept it simple and requested an Oreo cake with “Happy Birthday Brooke” written on it. She told us she could have it ready by 3:30 the next day, which worked perfectly for us. We left very excited.
The next day, I actually stopped by around 2 PM just to see if by chance it might already be ready so I wouldn’t have to come back later—and to my surprise, it was! Gloria was amazing. She even took a moment to add a finishing touch before bringing it out and then gave me helpful instructions on how to cut the cake to get the most pieces out of it.
Gloria truly made my day. Her customer service was outstanding, and she went above and beyond to help us. She is a fantastic employee, and experiences like this are why we’ll definitely keep coming back!
… moreRicky Monroe
Great spot for a quick bite or a sweet treat! The Blizzards are amazing—always mixed well with plenty of toppings throughout. The burgers are solid too—fresh, tasty, and cooked just right. Service is friendly and fast. Definitely a reliable stop when you’re craving a good burger or ice cream.
… moreBenjamin Kearns
Only did drive through, so I can’t rate anything else, but that burger I had was so good. It was also the prettiest, dare I say sexiest burger I have ever seen. You know when you see an ad for an item, but when you order it it looks like that SpongeBob sound effect? This thing was textbook perfect. Scouts honor this was a 10/10.
… moreEverett Linn
Great food every time and the staff are very friendly but the drive thru wait times are so incredibly long it’s almost comical.
… moreCarol
We stoped at the Dairy Queen in Salem after a doctor visit for our puppies. From ordering our food to getting our food and pup cups they so kindly offered was so quick. The employees are amazing and made our experience perfect!
… moreHannah Wilson
Went through the drive through with my husband, it took 20-30 minutes to get our food (we were the only ones there) so many flies in the restaurant it was disgusting. When we got our food it was so cold and we were missing fries. 0/5 stars and I will not be returning.
… moreJake Leavitt
This is by far the worst Dairy Queen location I’ve been to. The drive-thru wait was ridiculously long, and then it took even longer to get the food after ordering. To top it off, the food was cold—my chicken strips and fries were both cold, and one of the meals was missing its fries altogether.
… moreSarah Jane Zenger
yummy ice cream! And a fun surprise that it is inside an Ace Hardware Store
… moreMitre122
These people were amazing!!! I was a meanie weenie and came right at closing and they (Owen, Lea, Reese, Diego, Ella and Robert) were sooo kind and so quick! Best place and customer support I’ve had in fast food in a long time! Thank you guys!!
… moreBlaine Murri
The chicken strips we’re cold and had been setting around. The French fries were cold and old. Will not be returning. Worst Dairy Queen food ever.
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