William Smith
3 out of 4 sandwiches were wrong (missing pickles or lettuce or Jimmy peppers..) and tasted horrible. Delivery driver was awesome and super nice – food was a total letdown. If I could ask for a refund or remake, I would, because normally this location is pretty good. Also had a much longer than usual wait – about 45min to get 4 sandwiches down the street.
… moreCharliee Brown
I love jimmy johns, it’s one of my favorite restaurants period, but this location made my day today. Landon from this location is FANTASTIC!!! He was super fun, engaged with us, and made the whole time more enjoyable. Get this guy a raise!!
… moreBrenda Marchetti
I went here and ordered a couple sandwiches. Not impressed. Girl at counter seemed annoyed at my questions ( I did have a lot as I’ve never eaten at Jimmy johns) paid $10 per and it doesn’t even come with cheese. That was extra. Not impressed. Won’t come again.
… moreEK Littman
This became my go to location, but in the last month every order is a horrible disappointment. My previous order I was in the vicinity and returned it, not so lucky this time. I’m single and had (1) tuna sub, lettuce, pickles, tomatoes. No tomatoes. I’m at home so I won’t return the sandwich. Previously, when I returned the sub the woman said,”
We’re human and we make mistakes.” That was fine. Now, sorry Babe, these sandwiches are too expensive to risk consistent errors. This location has taken a dive and I’m not going to take the risk.
… moreSteven Koehler
What a discovery. Incredible subs. I must be dreaming. Delicious surprise. I highly recommend these sandwiches. Mmmmm.
… morexlankex
Usually don’t have an issue but came in the evening with my 7 year old daughter. Wanted to order a little john size when a girl shouts from the line, “We’re out of those. Only 8 Inchers”. We asked if they could just cut one in half or something since my daughter is just a little girl. She responds, “I can give you half but you still have to pay full price”.
Give us a break. A full size price for a 7 year old girl?
Cut something in half and call it good.
Very disappointed.
… moretroy r
The service is by far the worst service at any jimmy John’s I have ever been t The lady in front with glasses seems like a hard worker but is horrible interacting with customers . You ask her a question and she is short not customer friendly at all. The other girl with dark hair is super nice and the other young kid was very helpful and friendly. I hate to give them a bad rating, but that girl in the front must be the shift lead with the glasses and she’s very short she’s condescending and should not be interacting with customers.. the rating should say it all but when I saw the 3.6 rating Google review. Now I know why the rate at 3.6.. my advice to management is to either train that girl on the front to be customer friendly and not condescending or replace her with the other girl with dark hair. That is very customer friendly because at the end of the day you are serving customers you cannot be short with customers. They got my order wrong but the main thing is the service is horrible. If no one has ever been to Jimmy John’s and they going to that store on skyline Drive I guarantee you they’re gonna have a bad perception of Jimmy John’s in total. I never really take time to give a bad review unless it’s horrible and this experience the food was wrong. The service is horrible and this is the second time I’ve been in there and that girl in the front with glasses with dark hair makes the environment not welcoming . She needs to learn customer friendly or not interact with the public. Will never order from that store again!
… moreDaris Kody Killian
Food has always been good but the service though fast has not been without question or concern.
Can someone explain why food handling gloves are being used when taking my money
Also id love a receipt protected or void of being touched with the same gloves my food was.
I’m trying to give an honest but tactful review so I’ll share best I can the pros n cons
… moreKathleen Robinson
I ordered my fave sandwich #11 with extra mayo and instead it came with peppers. I took it back up and they made me a whole new sandwich plus I got to take home the wrong made sandwich. Great service!!!
… moreShane Shumway
I ordered $60 of food from the south Ogden store. At 7:00pm . It was 7:45 before I called the store only to be hung up on by an employee.. I had to go to the store to get my food . Oh and ya the GM of the store was delivering the food . But she was out in the parking lot talking to other people. I will never order from this location in my life .
The first time I had issues with this location. I ordered a $60 order . The family got all there food . But I got a dam pickle. I called the store and they would not make it right. I knew better then to order from them again.. just be careful
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