David Izakellian
First, they spread the noodles so it looks they gave you a lot of food. Then they put few pieces of chicken on the noodles. They rush you so you don’t have an opportunity to ask them to be fair with the food portions. The workers are rude when you ask something. They also should call it orange skin since there was no chicken and it was all skin. Then they have the audacity to ask for donations. This is theft. I will not go to panda express again. We should all boycott Panda Express just like McDonald’s and Starbucks. These fast food restaurants are out of control.
… moreHealthy NewLook
Food is ok
Place is nice
Tried a new mushroom chicken, was salty.
We’ve always felt the noodles and fried rice are undercooked. It’s ok when it’s hot, the moment it’s cold, it’s hard to chew. This is consistent with all locations we’ve eaten at.
… moreparisa Aghaei
Tall skinny man who looks like he could be a manger، Completely ignored my son and I, for more than 10 minutes waiting to order food. There was no one ahead us or behind us. Just the two of us waiting As he was preparing another meal and speaking to other employees. He didn’t make eye contact. He didn’t say hi. He didn’t acknowledge me and my eight-year-old son who was so excited to have panda express tonight at all. intentionally avoided eye Contact for the whole 10 minutes that I’m standing there and looking at him and everybody else is doing their own business and nobody even looked at us or said hi or said we’ll be right with you. Absolutely nothing, complete ignorance.
People like him should not have a job where customer service is appropriate it.
… moreJorge Rodriguez
Short of money?
Pequich??
There’s always a “Panda Express” at hand
And if your in the hood, Encino is off the hook..
… moreAnatolii Martyniuk
I honestly don’t understand those who put 1 star. I love Panda and visit this restaurant in different areas and this one is my favorite. The staff is always friendly, they put a lot of food, and the tables are always clean.
… moreDavid Reames
Food is not already prepared. You order and you have to wait about 20 minutes for it to be cooked standing around. Meanwhile employees are being served food while the customers are left waiting. There are more employees eating food at the tables than there are customers. The customer should be the priority of who gets to eat first and not the employees. Employees should probably be not eating in the same location as the customers to I least not give the impression that the employees have more worth than the costumers. Every time I come here all the employees are doing are sitting at the tables eating and chatting away. I ordered half vegetables and half chow mein. I basically got about two pieces of broccoli with a bunch of chow mein noodles piled up on top of it. It certainly was not half and half but about 90% noodles. Napkin dispensers are not even filled and you have to wait another 10 minutes for someone to fill the napkin containers. Absolutely horrible customer service. If you want to grab a bite to eat before seeing a movie in the same mini mall, most likely you’re going to miss start of your movie.
… moreChristina Grigorian
We came in last minute and had a very big order. Robert the shift lead was very accommodating. He along Google with the staff were so nice really. We appreciate their customer service and his attention to detail. I highly recommend this place!
… morebombproo clat
Incredibly rude and disregarding big lady line worker. This occurred today at around 6 o clock where I asked for black pepper angus steak and white rice but the steak was out and I was okay with waiting. I waited around 18 minutes which I had no problem with, but the utter disregard of my bowl when I noticed that steak had been refilled well over a while ago considering there was now a little portion left after people had been coming in and ordering, yet I was never once called to pick up my bowl that I was waiting on. When I asked what happened to my bowl showing the receipt to the same line worker that told me to wait for the steak originally, didn’t even apologize, much less make eye contact with me. She even proceeded to make it incorrectly with the wrong side before I had told her that wasn’t apart of my bowl and when she was finished she just slid my bowl across the glass in a rude way with the little portion of the steak that was left. I saw she had no problem communicating and chatting very much with her coworkers, so I wonder what made this part of her job so difficult.
… moreR S
I’m not sure who promoted Branden as the supervisor. I’ve been going to Panda Express since I moved to the US and California so we’re talking decades. I never seen a manager with a nasty attitude of no eye contact with the customer and making the customer feel like they’re lying and insulting their intelligent. I think Brandon is liking social skills and how to interact.
I miss the Panda Express at the old location next to Ralphs and I missed the old manager. Please note that the other employees they were great.
… moreJose Garcia
My recent visit to Panda Express left much to be desired. Unfortunately, the overall experience was marred by the rude demeanor of an associate named Andrea. Her attitude seemed to drive away other customers, and to add to the frustration, my order was lost while waiting in line. This experience has left a lasting impression, and regrettably, I won’t be returning to this particular Panda Express location.
… more