Chipotle Mexican Grill

  2.6 – 172 reviews   • Mexican restaurant

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Chipotle Wausau is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 54401

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Chipotle Mexican Grill in Wausau, WI

Chipotle Mexican Grill. 225407 Rib Mountain Drive Wausau, WI 54401.

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Chipotle Mexican Grill Locations in Wausau | Burritos, Fast Casual …

Open – Closes at 11:00 PM. 225407 Rib Mountain Drive. All Chipotle Locations/; Wisconsin/; Wausau. Contact Support · Careers · Chipotle Goods · Gift Cards …

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Reviews

Inez Millard
Excited to have a new Chipotle in town! We ordered online for drive through pickup, and our food was ready on time. The serving sizes were good, and the staff member at the window was very friendly and professional. The food quality was excellent. I hope this store keeps up its standards—we would love to be able to come back regularly!

Update November 2025: We’ve been back a couple times since it opened, and it’s continued to be a great experience! They’ve never skimped on our portions, and the quality has remained good. Not sure where all the negative reviews are coming from, honestly.
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Le Swan
If this place makes money after a year I’ll be surprised. Management here sucks and really needs an overhaul. So let’s get into it.
1. The food was cold, uncovered, dry, and mostly tasteless and way over priced

2. While we tried to order one of the workers was talking so loud to the cook who was letting her grill smoke and burn leftovers on it that the guy taking our order couldn’t hear us and we couldn’t hear him. Not only did they not tell the employee to be quiet he got louder as we advanced down the line.

3. The floor was dirty. Food all over. 6 spots I counted with large pieces. I can see the rats and mice having a field day here.

4. The bathroom was unimpressive. For a new place it was already dirty and you can see not long from now they will be disgustingly filthy

5. They would rather stand around (I think 7 of them) and talk loudly rather than clean the place up. We were there 30 min and only as we were leaving did someone start to clean. I watched the cook try to learn how to remove all the burnt food from the grill. That was funny. Good thing those are tough but I doubt it will last long.

6. As you can see in the picture. The excessive amount of water in the rag. Didn’t lift anything up or out of the way. Just wiped around hitting the straws getting them wet with a dirty rag and then running it over the edge of the clean unwrapped silverware you use to eat your food. Might want to bring your own.

7. Before he wiped down that area it was disgusting and the floor was worse but no one tried to clean it until almost closing time.

8. I’ve worked in the food industry for over 20yrs. If this place doesn’t fail FDA checks then someone is paying someone.

9. Chips and queso is a joke.

Overall. Overpriced dirty and not impressive. Stay away. Your rolling the dice wether you get sick or not
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Alex Solawetz
Visited 2pm on a Saturday. I would have walked out immediately if I was alone due to the messy place, but my group chose to stay. There were a number of ingredients that were empty so people had to wait up to 10 min for the meat and rice they wanted. Due to lack of food the line was long. The seating area is tiny so people in line are standing over you awkwardly while you sit and eat. The garbages were all spilling over and the tables, chairs, floor were not clean. Noone came out from behind the counter during our 40 min there. It didn’t seem like there were enough staff. My carnitas burrito tasted good, but I was concerned about quality and safety since many other very basic things here were lacking. My friend’s steak was tough. There was also a cashier working there who kept rubbing/wiping his nose/face with his bare hand while helping customers. The guacamole topping is nearly $3 extra. This restaurant could not keep food available and the dining area was very dirty. There are much better options for similar food, so I won’t eat here again.
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Jason Snider
I’ve been a loyal customer of Chipotle for years. It’s it’s my favorite go-to fast food, when I need something somewhat healthy. I waited years for it to come to Wausau. And I’ve literally planned road trips across the country, around stopping at Chipotle restaurants…

Today, it was the only reason why I left the house. I drove across town just for my burrito. They told me there was an issue with their bank, that they couldn’t take cash. They offered to take my $20 with no change, then when I asked the manager to cop me because it’s not my issue they aren’t able to take cash, even explaining it was the only reason why I left the house and that I just drove across town in the snow, she wouldn’t caught me the breed of after they already made it.

Do better. I’m so turned off right now, I don’t know that I’ll be back.
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Lori Nonko
It was so dirty! The grill had burnt food all over it was gross. My meat was dry and gross. The floors were filthy. They are obviously getting to much business to keep up. The staff seems over whelmed. I have Chipotle in Colorado and it was great. They need to get it together. To bad won’t be back.
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Paul Carlson
Both items in our $34 pickup order were completely wrong (not even close) and drive-thru personnel seemed pretty confused / rushed, and of course we discovered the order was wrong after we were already back on the highway.

Was unable to resolve the issue with the online AI chatbot, got no response from corporate via email.

Thankfully was able to get a refund by calling the number listed here, which *isn’t* the local restaurant, it’s for corporate.

The very nice offshore agent was able to credit my entire purchase.

Will not return to this location. Still hungry, we went to Panda instead.
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Gerald Taylor
I did order pick up here. Never ate here. Every table was dirty. Food all over the place on the floor. Being a newer and small restraunt they need to have someone dedicated to cleaning. I personally wouldn’t eat here after seeing how unsanitary the diner area is.
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Adrian Haynes
Tables and chairs dirty. Out of white rice for over 15 minutes. Out of pico de gallo salsa, out of sour cream, out of vinaigrette, out of drinks, and only giving a quarter scoop of paid for guacamole so they dont run out. This stuff should be premade or being made as it gets low. They need some experience in management
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Samuel High
The last time I was there they had a girl up front wrapping the burritos and making the bowls who was coughing a sneezing all over the place and wiping her nose on her glove also she didn’t seem like a very clean person. The place seemed to be unclean as well. Chipotle in Wausau was good when they opened up and then they just fell apart. The talent is there, but there’s one or two individuals who should be doing other jobs within the restaurant instead of up front taking food orders. I will not be returning unless there is a change made. I do not recommend this location of Chipotle until they work out the bugs.
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Donna Brandenburg
First time at Rib Mountain Chipotle this past Tuesday. While waiting in line, I watched the employee taking orders and assembling food use the cash register and handle customers’ credit cards without changing his gloves before going back to food prep. That’s a basic food safety issue.

I asked to speak to a supervisor and let her know, and we chose not to eat there because of what I observed. The other two employees were changing their gloves properly, so this seems like an individual training or enforcement issue.

Food safety is non-negotiable. I hope management addresses this.
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