Drippy Leakage
Last time the fries where left out from my order. They were super busy, and it was just the fries. This time they left out everything except for the fries without having any other customers dining in or in the drive thru. I keep trying to give this Wendy’s the benefit of the doubt, but this has been my experience almost everytime. If you like actually getting what you pay for and not being ripped off, then this is not the place to go.
… moreBrenda Mccurdy
Went threw the drive thrusting. Ordered 3 special. They come with 2 bacon cheese burgers, fry and a drink for 8.00. I ordered 3. Got home and had 3 burgers, 3 nuggets and 4 fries. I am so upset with Wendys. I believe I will not be going back.
… moreCraig Michael
Always fresh hot made to order. And they sell homemade cookies too the manager and staff very polite friendly made me feel very comfortable clean restaurant n bathroom
… moreJohnny C Barrett
Wendy’s Arab Alabama has a Wendy’s! This welcome addition is in the old Taco Bell location. The place is clean and the employees friendly. I ordered a Spicy Chicken Sandwich. It was served quickly and was hot. The chicken was juicy and delicious. I would highly recommend a visit!
… moreJoshua Walkington
This is the best Wendy’s around! Matt and his team provide extraordinary service! The food is always fresh and the order is always in the bag! Inside is always clean as well!
… moreCorey Persle
The customer service was great and the management was amazing Matthew was super helpful and friendly and Grigorey was nice and Natasha made a nice fresh sandwich I really appreciate Wendy’s and there food and Cassie was helpful by providing me a frosty as well made it very well and very professional and Shilo made the fries fresh and amazing for me
… moreDoug Pike
This is the worst Wendy’s I’ve been at in forever. I ordered a hamburger combo meal $12, in the drive-thru and it was stale. Yes, you can tell when a hamburger has been sitting too long, it’s dry and crusty, not juicy at all. Not only was the patty not fresh, the cheese had hardened, and the bun was also stale. Nothing about this burger was fresh, and no tomato. Even my fries were cold. And BTW, this isn’t the first time this has happened to me. After a third time, I decided to write this review. Arab Wendy’s, figure out the problem, make and keep fresh food! I can’t be the only one. If they serve me this food, then others are also getting poor food.
… moreJ Ray
I walked into the location with my children and went to the front counter ready to ready. No one acknowledged us. I noticed that there was I believe to be a shift leader sitting at a booth. I know that he saw us. After about a minute or two he gets up and my kids say, “Look he is going to take our order!”. He then walks outside for a smoke break…. We wait a little longer with no one even looking at us and then we finally just left. I am extremely disappointed with this experience. Especially, since my children were very excited to get the frosty drinks they love.
… moreB.J. B
Was charged for what I ordered but they forgot to put some food in the bag. Called all day but got a busy signal. I was in a rush so I couldn’t go back.
… moreRandy Perkins
Went through the drive thru today and ordered a bacon cheeseburger, fries and drink. When I got home, there wasn’t a bacon cheeseburger at all. There was a bunch with a piece of chicken in it and nothing more. I am done with this place as they can’t even get a simple order correct. Is it the lack of training, poor management, or they just don’t care? I don’t know, but I do know one thing, they lost me as a customer.
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