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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 2208 Jackson Ave, Point Pleasant, WV 25550
Phone: (304) 812-5115
Website: https://www.dairyqueen.com/en-us/locations/wv/point-pleasant/2208-jackson-ave/417/
Order and Reservations
Order: Order online
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Reviews
Kayla McCauley
Hair should be put up so it doesn’t get in the food and nobody flipped the blizzard we ordered. As an ex Dairy Queen employee this was devastating and took the fun outta it
… moreTy Spires
The staff was extremely rude to me, my fianceé and another lady inside openly talking shit about us and the lady that returned with a messed up order while we were in earshot. The blizzards we got wete barely mixed and they were half shoved into our chest before we left.The lady I assume was the manager also had her hair down which is literally against most food related standards in any place I’ve ever seen. Will not be returning to this specific dairy queen.
… moreSavannah Perry
Quick service, food was good, staff was friendly. Especially loved they took the time to make mothman blizzards! They were a hit with my kids!
… moreDane Diemer
Ordered a Sunday with extra toppings as well as 3 blizzards and a chili cheese dog with extra cheese and chili (via the drive through). Didn’t get the extra toppings on the chili dog or Sunday. They then handed me the Sunday full to the rim with ice cream and told me they didn’t have lids. Why wouldn’t they tell the customer they’re out of lids? Terrible management and terrible customer service. This is not the first time I’ve paid for extra and not received it at the DQ but this is the last time I’ll ever go to this location.
… moreClayton Patterson
When Dairy Queen in Point Pleasant opens each summer, it’s a big deal and they’re normally busy for a few days. Tonight we went & of course they were busy. No big deal. We waited an hour in the drive thru, for them to give us 4 wrong orders! When they finally gave us the correct hot dogs the sauce and buns were ice cold. we just took them back in and requested a refund. I understand how difficult it is to work at a restaurant that is constantly busy and especially just opening back up, but there is no excuse to mess up the order 4 times and to wait an hour for nothing. I love my hometown DQ but over the years the food has gone downhill & the employees are always hateful. I am hoping the new owners fix these issues, and I do wish them luck.
… moreJolene Rodriguez
Today I went up to the Dairy Queen and I order three chicken quesadillas and a Butterfinger blizzard. When I got home the chicken quesadillas did not have chicken on them they had a little bit of cheese and some onion. I had to sit in the parking lot and wait 20 minutes for my order and I didn’t mind doing that but then to get home and not have what I ordered was an insult. I called the manager and they didn’t want to make good on the order at all it’s so disappointing to go to a restaurant that you love so much and you have a certain expectation and to be treated like trash and not even get the food you ordered is a shame. I do not recommend this Dairy Queen to anybody in Point Pleasant avoid. it at all cost.
… moreMarie Arnette
Absolutely horrible experience food and all. One of the female employees was snarky and purposely messed up everyone’s order, she purposely overfilled my elderly mother’s cup and didn’t put the lid on correctly so it spilled all over her and then she laughed at her. It took forever to get our order then once we got it, everything was wrong. I think she was trying to poison my mother because her food was completely rotten. Mind you, my mother is the nicest woman imaginable and did absolutely nothing to warrant this.
… moreKathy Grimm
I miss the old hot dog sauce, and they don’t steam the buns long enough like they used to. But she sauce was pretty good today, and the employees were very friendly. I still have to give them 5 stars.
… moreJames Harmon
So, I’ve been coming to this DQ for at least 30 years. The blizzard is what you expect from every DQ and it delivers. The main reason I come to this location instead of the one in my town is the hot dog sauce though. That is no longer the case. They changed the sauce recipe. I knew immediately just by the looks. Then there is the taste. I always enjoyed the sauce because it had a slight sweet factor. The sauce now has an almost BBQ flavor to it. Just nasty. To the local folks like myself, this place was an institution. Sorry DQ, you lost a long time customer.
… moreNik Haley
It 2as my first time at this particular location. The staff was great and the blizzards were lovely per usual. My moolatte was the best one I’ve had yet! My son and I were sooooo dissappointed when she said they don’t do chicken baskets there though
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