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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
Address and Contact Information
Address: 4828 Norton Healthcare Blvd, Louisville, KY 40241
Phone: (502) 425-7595
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Chris Lucas
I asked for tuna on wheat (like i always do) and when it came out it was a wheat hoagie with more wheat than anything else. She said they discontinued the wheat bread. Seriously! You are so much better than subway! The lady gave me my money back (Thank you) and the sandwich (which we didn’t eat because it was all bread).
You guys are better than subway!! Don’t backside on the quality!
… moreYou guys are better than subway!! Don’t backside on the quality!
Kerri Banks
BEWARE – they’re selling outdated food.
I received this container of pesto bowtie pasta salad today from the Jimmy John’s in Norton Commons. I noticed there were date stickers stacked on each other. I was curious so I peeled the sticker up. The sticker on top says the pesto was prepared on August 8th, 2025 and was to be used by August 10th 2025 (today). The sticker underneath revealed that the pesto was actually prepared on August 7th and was supposed to be disposed of on August 9th. Unfortunately I noticed this after I already eaten it. It tasted fine, but it worries me in regards to food safety. What else are they making up the dates on?
Our sandwiches were tasty and correct, otherwise.
… moreI received this container of pesto bowtie pasta salad today from the Jimmy John’s in Norton Commons. I noticed there were date stickers stacked on each other. I was curious so I peeled the sticker up. The sticker on top says the pesto was prepared on August 8th, 2025 and was to be used by August 10th 2025 (today). The sticker underneath revealed that the pesto was actually prepared on August 7th and was supposed to be disposed of on August 9th. Unfortunately I noticed this after I already eaten it. It tasted fine, but it worries me in regards to food safety. What else are they making up the dates on?
Our sandwiches were tasty and correct, otherwise.
Amanda Donhoff
I will not be ordering from this location again. We’ve ordered from here several times and have asked to leave at door but dog gets really stressed regardless so yesterday I thought we would ask they “please do not knock dog is reactive” to see if that helped her. We can see when its delivered by the app. The person knocked very elaborately. It was multiple knocks in a row. It very much sent a message of how much they dont care. They never knocked like that before. Thanks for being completely disrespectful. I could understand if they missed it but it was listed on the bag and it was the elaborate knock for me that just said they read it. Will never be back.
… moreMisty Martinez
Don’t bother with this location. Order online and still only get half the order. Then call same day and manager is supposed to add store credit to phone number and go back 3 days later to be told by different manager that nothing was noted with my phone number .
… moreBryce Thomas
This will be my last time at this Jimmy Johns or any Jimmy Johns and I would like to thank the rude miserable employees for saving me money and keeping me away from their soft drinks, chips, and sandwiches all of which are unhealthy and come on processed bread.
I went through the drive through today and they were intentionally rude, left stuff out of my order intentionally, and made me wait forever even though my food was ready, just to be jerks.
When I say I would like to thank you I truly mean that. Thank you!
… moreI went through the drive through today and they were intentionally rude, left stuff out of my order intentionally, and made me wait forever even though my food was ready, just to be jerks.
When I say I would like to thank you I truly mean that. Thank you!
David Thorpe
Poor customer service. This place is not food allergy friendly.
… moreBraydi McPherson-Hathaway
Got boxed lunches for work and this is the sandwich we got. I’ll have to go to lunch after eating the four slices of turkey they provided…. weak sandwiches.
… moreJenny Newman
Didn’t bring our curbside order out for ten minutes after checking in, went in and it was sitting in pickup. Didn’t give me extra meat like I paid for and didn’t cut my husband’s giant sandwich. Submitted feedback and no one ever reached out.
… morePerrin Johnson
I went here at lunch and order the Club Lulu at 11:11am. When I walked in I was greeted by a women by the name if Cindy. I told her I was there to pick up my order and gave her my name. It is now 11:30am. There were 5 sandwiches already made. She said my sandwich hadn’t been made yet and she didn’t have an order in my name. I asked her of she could check the bags of the sandwiches that were already made. She said she knew for a fact that it hadn’t been made yet. I told her I had to get back to work, because I am a teacher and can’t be gone too long since I have a class very shortly.
I left my phone on my desk and didn’t have my on me so I couldn’t show my order to Cindy. She told me once I get back to work. Call them and give them the order number and if its already made she will then deliver it for free. I get back to the office and a young man answered the phone I told him everything that was going on. He then looked at all the sandwiches that were made and then told Cindy that the mine was already made. This was frustrating for me because if she had just looked at the sandwiches. She would have seen that my food was ready, yet she elected not too.
This young man then proceeds to tell me that he will not deliver my sandwich for free and if I want to have my food delivered then they can cancel my sandwich(which was already made but Cindy didn’t look) and they would charge me again, and then deliver my food. I proceed to tell him what Cindy said about me not having to pay(for delivery)and everything that took place.
He then puts her on the phone and she pretends to not remember the conversation we had in the store and the whole situation as if I am making it all up and then hangs up on me. I call back the young man I previously speak with then hangs up on me. And then I call back again and I get hung up on a third time.
I am perturbed by the whole situation because I was lied too. And I didn’t deserve to be hung up on at all. Had Cindy just looked at the bags I would have gotten my food and been on with my day. Normally I don’t believe in writing reviews but, the service was so bad that I felt one needed to take place. I will never use this location ever again! I wish I still did Radio so I could promote how bad the service was. I am going to make sure that everyone avoids this location. This was incompetence at its finest hour, and is shameful. It was so bad that I called the store on Dutchman lane and told them about me experience and that I need to speak with ownership and his name is Mike. I really look forward to hearing from him at some point hopefully. There has been several reviews have been written about Cindy who I have had an issue with and she continues to work there. They don’t seem concerned. Not sure if its important to them.The Dutchman location is the best I have never had any problems with them and their always polite. Never go to this location.
… moreI left my phone on my desk and didn’t have my on me so I couldn’t show my order to Cindy. She told me once I get back to work. Call them and give them the order number and if its already made she will then deliver it for free. I get back to the office and a young man answered the phone I told him everything that was going on. He then looked at all the sandwiches that were made and then told Cindy that the mine was already made. This was frustrating for me because if she had just looked at the sandwiches. She would have seen that my food was ready, yet she elected not too.
This young man then proceeds to tell me that he will not deliver my sandwich for free and if I want to have my food delivered then they can cancel my sandwich(which was already made but Cindy didn’t look) and they would charge me again, and then deliver my food. I proceed to tell him what Cindy said about me not having to pay(for delivery)and everything that took place.
He then puts her on the phone and she pretends to not remember the conversation we had in the store and the whole situation as if I am making it all up and then hangs up on me. I call back the young man I previously speak with then hangs up on me. And then I call back again and I get hung up on a third time.
I am perturbed by the whole situation because I was lied too. And I didn’t deserve to be hung up on at all. Had Cindy just looked at the bags I would have gotten my food and been on with my day. Normally I don’t believe in writing reviews but, the service was so bad that I felt one needed to take place. I will never use this location ever again! I wish I still did Radio so I could promote how bad the service was. I am going to make sure that everyone avoids this location. This was incompetence at its finest hour, and is shameful. It was so bad that I called the store on Dutchman lane and told them about me experience and that I need to speak with ownership and his name is Mike. I really look forward to hearing from him at some point hopefully. There has been several reviews have been written about Cindy who I have had an issue with and she continues to work there. They don’t seem concerned. Not sure if its important to them.The Dutchman location is the best I have never had any problems with them and their always polite. Never go to this location.
Debbie Whitlow
My daughter and I ordered pickup. Our sandwiches were made to perfection and very fresh. We are now craving Jimmy Johns again!
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