The Honey Baked Ham Company

  4.1 – 165 reviews   • Restaurant

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Welcome to The Honey Baked Ham Company in Cartersville, where tradition meets taste. Our signature Honey Baked Ham, crafted with a unique spiral-slicing technique, is the centerpiece of our offerings. Complement your meal with our savory sides, succulent turkey breasts, and delectable desserts. Whether you’re dining in, picking up a box lunch, or seeking gourmet gifts. Savor the quality at our deli and sandwich shop, where every bite is a testament to our dedication to excellence.

Family-owned chain selling ready-to-serve smoked hams, plus turkeys, roasts, side dishes & desserts.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out The Honey Baked Ham Company 30120

Hours

SundayClosed
Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM
Friday10 AM–6 PM
Saturday10 AM–5 PM

Address and Contact Information

Address: 883 Joe Frank Harris Pkwy SE, Cartersville, GA 30120

Phone: (770) 386-5244

Website: https://honeybaked.com/stores/1582?utm_source=gmb&utm_medium=google&utm_campaign=honeybakedham_soci&utm_id=SOCi

Menu Photos

Order and Reservations

Order: Order online

honeybaked.com

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HoneyBaked of Cartersville. 883 Joe Frank Harris Pkwy SE. Cartersville, GA 30120 … © 2026 The Honey Baked Ham Company, LLC. Privacy Policy | Site Map.

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Reviews

Juss cancelled
Very clean and welcoming!
Wish I got the females name who took my order. She was very sweet and patient.
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Tonza Collins
I placed an order on December 1st for pickup on December 21st at 8:30 AM, well in advance. I arrived on time only to find the store closed, with no email or communication notifying me of any change in hours.

I rearranged my morning, woke up early, and missed family time with my husband and 11-month-old daughter to make this pickup. When I returned at 10:00 AM, the store owner was dismissive when I explained the inconvenience and told me to contact corporate and tell them not to dictate store hours for business owners. She further stated the store was closed because she and her family attended church.

While personal commitments are understandable, customers should not be impacted by unannounced closures—especially when orders are placed weeks in advance. The lack of communication and empathy was disappointing.

To make matters worse, I later discovered my order was incorrect. I received a whole boneless ham instead of a half bone-in ham and was charged an additional $41.00.

Between the poor communication, dismissive attitude, and incorrect order, this was an extremely frustrating experience. I do not recommend this location.

This is a follow-up review after a second visit, which unfortunately required even more time away from my family and resulted in a worse experience than the first.

I placed and paid for my order on December 1st for pickup on December 21st at 8:30 AM. I received an email confirmation that morning and the website showed the store as open, yet when I arrived, the store was closed with no notice or communication.

Because the issue was unresolved, I returned the next day—taking additional time away from my husband and our 11-month-old daughter—hoping to resolve the situation calmly. While one staff member was initially polite, the interaction became dismissive and confrontational once the owner’s daughter became involved. I was told I was “the only one who didn’t understand” why the store had been closed, despite official communications stating otherwise.

As a first-time mom trying to make Christmas special for my child, the lack of empathy was especially upsetting. Although my order was refunded, I was briefly offered a replacement ham that was not my original pre-order, then had it withheld while a phone call was made. I left feeling embarrassed, belittled, and emotionally shaken.

While I did receive a refund, the repeated lack of professionalism, accountability, and basic customer respect across two visits makes it impossible for me to recommend this location
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General Consumer
This is one of the most comfortable locations and is easily accessible during the holidays. This last time I had essentially no crust on my ham which is not common. It was unfortunate when we noticed a 4 hour drive away. I think we all missed having it presented as the yummy leakage was being controlled. Other than this last Thanksgiving I think this location is great representation for a year round comfortable place for some good food!
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Colton Lovelace
Under new management and customer service is amazing. Had a miscommunication on one of the sandwiches and Bethany went above and beyond to correct it. Nice and clean inside with a very relaxed atmosphere. Will definitely be back. Food came out fresh and fast. Great quality for a great price.
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Jonathan Banks
Absolute blessing, the food is amazing and the family is even better with their service. Served the family a couple weeks ago with kindness, grace and loving respect. Today with a phone call and food to go was no different. Thank you all for the effort put in that clearly shows.
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Corrina McKinney
Very clean store/restaurant.
We all loved the Honey baked ham sandwich. It was absolutely delicious and the broccoli salad was a nice side.
The staff was very helpful in helping me choose what I wanted to have for lunch.
The coolers that were filled with yummy dessert’s and side dishes.
Check this restaurant out if your in the neighborhood.
Tell them hello, for me.
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Bill DeArmon (Bill)
I came in yesterday (10/18/23 around noon) just to try out some sandwich, and I was pleasantly surprised. I ordered their signature sandwich The Honeybaked, which is honey baked ham on hoagie with lettuce, tomato and a honey glaze sauce. Wow what a treat. I didn’t get the ladies name that was taking orders (and cooking, and serving) but she is an absolute doll. The few times I’ve come in here she is always here, smiling, cheerful, pleasant and professional.

Actual pleasure to come in for lunch and I highly recommend.
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Ethan Shaw
Easily my favorite food of all time. The service was perfect, Lacy was very sweet and fast. I have been to multiple Honey Baked Hams and this one had the best decorations, Atmosphere and service by far highly recommended.
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Victoria Acosta
The owner of this establishment in Cartersville walked up to our table at Hooters and disrupted our dinner, putting a phone in our face and asking if a vehicle that was parked in front of the establishment was ours. We stated no that this car was not ours, but she proceeded to become hostile asking us if we were sure that this car was not ours and threatening to tow the vehicle if we do not move it. She then walked outside and started to yell and cause a scene with another one of the employees with the owners of the vehicle. This was very unprofessional and quite obnoxious behavior for business owners.
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Matt Holiday
The owners of this place came into hooters asking if I was the owner of an audi that parked in front of their business. I said no, I’m not driving that car. She asked me if I was sure it wasn’t my car because someone said it was. There was 10 plus spots open, so she shouldn’t be that concerned about parking anyway. She was very rude and disrespectful. I hope nobody gives this place business.
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