Lou
10-23-23
UPDATE 2: STILL NOTHING FROM MANAGEMENT. THIS PLACE IS A SCAM.
UPDATE: FORM WAS FILLED OUT DAYS AGO. NEVER HEARD ANYTHING BACK FROM OWNER, NO CALL OR EMAIL.
We ordered from here for catering.
We got the super-duper tray.
They gave it to us in 3 trays because they ran out of big platters and never told us.
The sandwich was cut into small strips, the size of a finger, attached a photo. NO WAY DID IT FEED 25 PEOPLE. WE HAD 20 GUESTS.
They combined the vegtable sandwich with meat so our vegetarian guests were unable to eat it because the meat was on the veggie portions.
Spoke with the manager, who didn’t care at ALL. literally said “there’s nothing I can do, what am I suppose to do”. Great managerial skills.
We will not be ordering here again and I urge everyone to not cater from them, as they do not care about the customer.
… moreEric S
We’ve been here a few times since it opened and we moved up here. We came from an area with its own Primo that we used to frequent. This place is just as good if not better than our old Primo. Ingredients are fresh and service is prompt. If I was going to complain at all it’s the prices are on the higher end (what isn’t these days) and there is no tap for drinks it’s all bottles. But they are not deal breakers by any means. We will return.
… moreMod Dette
The single girl who works there is the best sandwich maker of all time ..she always gets my vegetarian sandwich right all the time
… moreamanda castro
Love their sandwiches but the customer service is embarrassing. Orders are never ready when you get there, the people behind the counter are wearing huge headphones and just stare at you when you walk in.
… moreAlessia Zegarelli
if i could give this place 0 stars i would. almost 30$ for 2 sandwiches and soda, not even the big size subs. the guy at the register didn’t even greet us when we came in, not to mention he looked like he just rolled out of bed and i was so grossed out that he was making sandwiches like this after we had ordered. not in any sort of uniform, hair a mess… girls are standing around on their phones like there’s nothing to be done meanwhile there’s crumbs and food all over the floor and tables. fast forward we get our sandwiches, mine was made incorrectly and both promo size subs weren’t even cut in half, extremely lazy. we had to rip it in half to eat it. the kid from the register then sits down behind us and starts eating a sandwich he just made, obviously made correctly for himself. so unprofessional. the subs were also basically all lettuce and toppings barely any meat.theres no music or anything and it was honestly awkward to sit and eat lunch in here in silence. this place is terrible. save your money and go to jersey mikes across the street.
… moreDavid Corsetto
“No manager to order the products needed for a basic sub”. No lettuce, onions, tomatoes, bacon and the bread was the size of subway footlong…needless to say that’s like 6 inches. Not worth the $$ spent. This shop should close down and allow a real sub shop in there. Piggy’s was awesome.
… moreRyan Dempsey
Worst experience ever. Don’t waste your time. We waited over an hr for 2 sandwiches and the kids charged card and never printed ticket.
… moremark papa
Check your order! Ordered 3 subs nothing too difficult, only 1 was made as ordered. One that was supposed to have everything except tomato, had tomato and no onion.
One that was supposed to only have lettuce and tomato, had no tomato and did have onion. Check your order
Otherwise their subs are good.
… moreSteve Olivera
i never review food places but i feel like i needed to share my expirience save your money go to the local sub shack on main street. The prices here at primo are completely made up here16$ for a 6 inch meatball parm and 3.70$ for a bottle of soda?? how does primo hoagies actually come up with that price? meatball was for sure pre made in some factory and brought over frozen. For 16$ youd think theyd be making it themselves in house. sauce wasnt the worst but not above average. For the money i spent here i could have gone to sub shack supported a small local business got a 8″ meatball parm that tastes better, get small cajun fries and a stewarts soda for 12-15 $ this place is all hype never switching up from sub shack again.
… moreJohn Niemirow
Much improved since my last visit
The order was accurate and service was quick and friendly
… more