gwen Arsenault
Only went twice. First experience was great. Couldn’t wait to return. Then apon returning for a second visit, it was at lunch time with heavy traffic and a whole different crew of workers, and total disaster . Poor management and Couldn’t pull it together. All orders were screwed up(inside and at drive thru) and it was taking too long to get people’s orders out. Some that were there first didn’t get their order at all. If it were Hells Kitchen, Chef Ramsey would have shut it down. We were there for over an hour watching and it never got better. Not sure i will go back. There are two other Burger King in sistering towns that are much better. Webster MA and Killingly CT. Also, due to heavy snow, parking lot was a bit of a mess. Manager said,” we don’t have anyone to clean the parking lot.” A good size parking lot, at a huge company like Burger King should have it cleaned up after every snow storm. I worked at a busy McDonald’s in 1988 at the age of 14…that was my job. Clean inside and outside. I did trash, washed tables, washed windows and floors, and shovel or swept parking lot for $2.32 and hour. Now I own my own business and its clean and run efficiently. It can be done better. We need to get back to the standards of the 80’s and 90’s.
… morematt
Best Burger King in Connecticut. Staff here are all humble, hardworking kids and some older too. The manager here is clearly very good at sniffing out high character folk.
… moreViolet Vinton
The manager, Kristy or whatever, was extremely rude and cussed out her staff a bunch of times. It created a very tense environment in which the majority younger workers seemed subjected to her unwavering hatred. I would seriously suggest she reassess her leadership qualities or find a new job. The food was good, though blood sweat and definitely tears went into it.
… morejake giroux
BK employee’s need to start acting like adults! stop with the SpongeBob crap. I don’t want to be hearing home of the crabby patty when I pull up to the drive thru. It’s childish act like an adult! I will no longer order from this burger king because the employees can not act like adults. For the second time they have acted like children by quoting a child’s show this is unacceptable!
… moreTank Silat
For fast food, it is EXCELLENT Quality! The ingredients tasted fresh and it was made with care, picture perfect! Friendly helpful staff! I will revisit this location even though it’s 84 miles from home.
… moreRoman Jurkovic
Really nice restaurant. Fresh food and quick service. Never ate so fresh and tasty BK before. Employees are very friendly. Rather drive 5-10min more to come here than visit other locations.
… moreJim Martel
As long as you request fresh made the food is decent, if you do not ask food will be cold and very dry. Tables very often dirty!
… moreStephanie
Parked for 15min because you are out of meat. Made sure to tell us we have to pay for a sauce packet. Worst customer service. Unprofessional.
… moreJohn Adams
This store would be better suited as an empty building…..ordered 57.00 worth of food through the app for delivery and got less than half of what I ordered. Drove 20 minutes to the store only to be refused service on the food I was shorted and be told by the unprofessional, ignorant, downright nasty “manager”. She told me she “knew what i ordered” and refused to look at the receipt I had emailed to me from my app order to prove what i in fact paid for. This store is absolutely ridiculous, and their management is very rude, and honestly nasty people. You can clearly see the food I got compared to what I ordered. And of course when calling the company you get no answer. Would love to give negative stars but can’t. Now to sit down and eat half of my order which is ICE COLD as of now.
… morebrenna howard
Through onion rings in bag they didn’t fill my drink up only half way no napkins even though I asked for some no straw it was just bad.
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