Danyale
Stopped tonight 11/8/25 to grab dinner. One of the employees appeared to possibly be under the influence of something. Eyes were barely open, speech was fast and not making sense, he also forgot what we ordered multiple times. He was rambling about needing to get out of here and go on a smoke break. He shorted us a few pieces of chicken, before he took off for break, and the other guy working made sure we got the right amount, even gave a couple extra as he was apologizing for his coworkers behavior. We got our food, sat at a table. The mac and cheese was inedible, cold, and not fresh at all, the potato wedges were cold, and tasted old. The chicken was the worst, half was burnt/over cooked and the other half was not cooked all the way, with red/bloody meat and bone. While we sat and ate we also observed the same employee who wanted a smoke break touching product and utensils with bare hands after touching his visor and rubbing the back of his head and not washing his hands after he came back inside. He didn’t put gloves on at all. Also set the tongs, on top of the display case where the chicken boxes are out in the open. Absolutely disappointed, we felt bad for the one employee who kept apologizing for the other.
… moreEric Sparks
I usually don’t write a review especially a negative because I believe that negative brings negative. I stop an hour ago to get me some liver and I must say customer service was good. They even let me know how long the food been sitting out. As a trucker I wanted something light and quick to get back on the road,but long as it didn’t fall on the floor,your hands cleaned and ya didn’t do any witchcraft over it then I don’t care. Don’t judge me,but I took and after pic and not before one
… moreDylan Blackburn
What is this??? Why do you have employees put hot chicken in a grociery bags? Pretty sure this breaks some boundaries. FDA does not approve of this at all. Fines, penalties, and even shut down are about to come knocking. Here comes the health department.
… moreMichael Carpenter
I’ve traveled all across this country and that was the worst fast food experience I’ve ever had in my life. The black woman that attempted to help me from assuming is the manager of some sort of lead is absolutely unprofessional and yelled at me that they didn’t have a chicken sandwich that they were out of them quite politely ordered two chicken fingers / tenders and I got six pieces of chicken that were broken in half and old to the point where they’re returning colors. You were out of three of the sauces that are on the menu. Totally disgusting and absolutely disappointing
… moreFang tooth and Claw
Health code….. none! Nasty! I dont know how your staying open? Look at the years of filth where food is being processed.
… moreSequoia (TinyWeezles)
very quick, very sweet staff, and a good place for a quick snack
… moreChuck Boloko
This is my first and last stop a Chester’s . The chinken in compared to all the other chicken chains is absolutely bottom of the list. Not hot, very greasy breading was barely passable. There was a odd not pleasant flavor. Not real strong but not for me. The biscuits were under baked smeared with oil and then topped with corn syrup. I saved my side of green beans for last. They were god awful. Some play on souther style green beans. BIG FAIL. They were the last thing I tried to eat so the topped off the chicken biscuit in the garbage can. I now have a second thing to to tell people I don’t like to go with okra. Good riddens.
… moreJames Freedman
Honestly I probably will never goto a Chester’s again it was that disgusting. This tarnished their brand badly. I will post my experience on yelp and Google as well to make sure others do not waste their money like I did. Homeless shelter food would be better. Your franchise teams should have quality control at the top of your list or you will go out of business. Just being honest and transparent it takes alot for me to take action and message corporate. I don’t want reimbursement or a free anything because I am scared your food you represent may give food poisoning or hurt someone because I guarantee if the food looks like that nobody is cleaning correctly. Too bad I can’t give negative stars doesn’t deserve even a zero.
… moreTresebabe
The food was hot and fresh. The workers were quick & attentive. Acknowledged me right away and started my order even tho there was a line. The menu is extensive at this location.
… moreChad Tobias
The lady literally took my order and then said she never did. I’ve never seen anyone so incompetent. Then lazy eye decided to kick me when I asked where my food was.
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