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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 463 E Aurora Rd Ste 500, Macedonia, OH 44056
Phone: (330) 467-0555
Order and Reservations
Order: Order online
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Reviews
Megan Cummings
I usually love going to this location because everyone is fairly nice. I went here Saturday morning with the expectation of getting good service and good food but I did not. There was two women one with short hair, one heavier, set lady with messy hair I asked for a Jimmy Cubano but when I opened up my food when I got home, they gave me tuna. I called up to the Jimmy John’s, and I was basically told that it’s not her problem and to take it up with the general manager, which I believe the name was Shane or Sharon all in all, I will not be returning for night shift
… moregrace butler
i come to this jimmy john’s often and most of the time i have an okay experience. i came a few days ago and i had the best experience i have ever had. i talked to a young woman and she told me her name was skylar. she is a very sweet young lady and i will definitely be coming back. it seemed as though she was happy to be there, she greeted me as soon as i walked in and we had a wonderful conversation. she made my sandwich spot on, which most people mess up. i appreciate her being having a positive attitude and i loved the conversation we had. thank you skylar for making me feel welcome
… moreNicole
Thought I would go grab a sandwich before work and was very disappointed by what I walked into. I walked in and one of the workers was sitting at the first booth with her nose in her phone, she was so consumed by her phone that she didn’t even look up or acknowledge me at all. The other worker greeted me right away and said she would be right with me. She finished making the order she was doing and then took my order all while this other worker just sat there and never once got up to even offer to help. As I was placing my order 3 other people walked in and AGAIN no greeting from the worker sitting down AND not once did she get up to help take or make anyone’s order. Braxton was the ONLY one working all while her coworker just sat there and did absolutely nothing. Finally a gentleman worker came in and started to help. This is why the younger generation has no work ethic they are paid to just SIT while watching others work. I normally don’t ask for employees names but I wanted to make sure Braxton was acknowledged for her hard work. I truly hope this is seen and something is done with the employee that was getting paid to sit while Braxton was all by herself. I have included a picture that I took while getting my drink as you can see this employee dad not even realize I was taking it. This is unacceptable!!!! Do better Jimmy John’s!!!!!
… moreKhala Santoli
This location has been a hit or miss in regard to service and quality. However, today my order was spot on. I used to be employed with Jimmy John’s in general years ago now, and my order was on par with the quality and consistency that JJ’s strives to meet (corporate visited and trained our location often as we were a very busy store). Even the sandwich wrapping was correct. Everything was correct. I ordered a little before 3 PM today 10/24/25 for pickup. My husband picked up and said there was a young man working there by himself (or at least it seemed that way). So I hope he gets the credit he deserves.
… moreChaze
I am a repeat customer and I absolutely enjoy Braxton and Sky we joke back and forth laugh and laugh my entire time there they always make my food spot on, when I go to jimmys braxton is usually by herself unless of course sky is with her I’m definitely coming back for more great food and great company!!! Thanks guys
… moredorian harris
We had a great experience at this location, Braxton is the person who greeted us and took our order and made it, It reminded us of when jimmy John’s first open!!! Highly recommended.
… moreMaddy Busch
Avoid this spot! Worst Jimmy John’s experience, with $30 wasted! Got two cold chicken bacon ranch sandwiches missing half the ingredients. Asked for a jumbo and a regular chicken bacon ranch, with the jumbo no tomatoes. (This is a special toasted sandwich on their menu.) All three regular size sandwiches were cold, untoasted, missing lettuce and onions, and none had tomatoes. It took the one guy and woman who barely did anything a while to make too, which I assumed was because they were toasting them. Apparently not. Got these for a road trip meal and snack while driving. So disappointing. May never go back, except maybe if I recognize a different crew working.
… moreNjz 1012
I work in the same plaza as this jimmy’s locations , we will stop over to get lunch periodically they always take care of us and it’s always a great tasting meal. Appreciate there time and effort !! Thank you guys
… moreKrystal Meadows
Do better Jimmy John’s! This is disgusting and unprofessional
… moreRhiannon Welton
Unique, fun atmosphere. The staff was great, efficient, and friendly. Our subs we quite tasty and the prices were very good.
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