Travis Thompson
I stopped by this location because I had an appointment directly across the street. I ordered three hash browns and a peppermint mocha latte and was handed my order. Once I arrived at my appointment, which was only about two minutes away, I realized I had only been given one order of hash browns instead of three.
I returned and explained the issue. An employee was asked to prepare the remaining hash browns and handed me a bag but, there was still only one order inside. I had to go back in a third time to finally receive the correct amount.
While the issue was eventually resolved, the repeated mistakes and extra trips were inconvenient, especially with a scheduled appointment. More attention to order accuracy would greatly improve the customer experience.
… morelauren
My favorite coffee place to go service and food is great I believe it’s better to order online and then pick up your order. 10/10
… moreCrystal Roberts
Please don’t go here I have an video of the young lady putting the donut trays on the trash cans as she depose of the donuts then after putting it there puts the tray back into the cabinet…smh this is the reason I try to avoid all cost of eating out due to this situation
… moreSarah Vinci
I come in here often bc I work near here. The one girl with the blonde hair is always rude, and one time someone stole my drink and she didn’t care. They’re always understaffed and slow.
… moreJohn Waldron
Service was quick and the is immaculate. Rei is very friendly polite and wonderful. I highly recommend this Dunkin’ Donuts off of Troy Hill Road
… moreHailey Thomas
this is actually unreal. so after 20 mins of waiting and watching them get EVERYONES order wrong and me standing waiting (i’m not exaggerating. every single person had a complaint) they told me that the order didn’t go through. they told me to dispute the first charge with my bank cause there’s nothing they can do…. what. the nastiest woman was making my coffee and gave me the wrong flavor. everyone was rude and i’ve literally never experienced anything like this
… moreMina Mahboubi
The worse Dunkin’ ever! I ordered coffee with cream and no sugar and insisted a couple of times but at the end they gave me a coffee with sugar and no cream!!!
… moreCraig Forbes
I walk in and the employee is mopping. He comes straight to the register w/o washing his hands. I ask him to hold on let me go wash my hands. I do that when I return to register he’s mopping again. He then comes to register again w/o washing his hands. I let him know he should wash his hands and get coffee only no donuts. Crazy work here man
… moreSonia Arias
Today I stopped before work attempting to try the new holiday menu. The lady standing in the front seemed frustrated and not very friendly. The line was not long however my coffee took almost 15 minutes and the coffee was not done properly at that. Will not be returning. Attached is a picture of my drink 1 minutes into recieving.
… moreShivan Samlal
The girl making the drinks on 1/21 served me iced diabetes instead of iced tea. all I taste is pure sugar.
… more