mary allen
we waited at the drive thru speaker for 5 minutes with nobody there because the speaker was broken. there was no sign saying the drive thru was closed. we finally called and was told to go to the windows to order and it took 10 minutes for them to make one salad. there was literally nobody in the restaurant they were just that slow.
… moreAnn B
Wish we had gotten the manager’s name that helped us this afternoon. (She has a coconut allergy, if that helps!). She takes food allergies VERY seriously and took every measure to make our meal alpha-gal friendly. She is a breath of fresh air — from washing her hands, putting on clean gloves, getting safe, un-cross contaminated veggies from the back, even getting fresh, clean serving utensils. It was delicious and we promised we will be back often! Thank you!
… moreMarvin Burrus
Went there ordered a tuna, wrap, and foot long BMT the wrap was AWFUL even after telling her multiple times to put extra tomatoes no she put for little ones I asked for extra vinegar and oil. She barely put any barely any salt and pepper. After asking for more acted like I wasn’t even talking to her messed up on one. She literally put three pieces of ham, three pieces of turkey on the huge flatbread for the wrap. Roll it up on the first one that she messed up she put eight pieces of meat, several tomatoes, very little vinegar and oil, but she said she would eat that one later because she broke it the tuna very little lettuce very little tomato and very little tuna. The gentleman did the BMT did an amazing job. Plenty of everything.
… moreMaureen Nimmo
Went here at 3pm on Sunday 10/5/25..ordered 6” sweet onion chicken teriyaki-toasted bread..what an absolute mess..the sandwich was so sloppy you can’t even hold it..cheese was laid on “top” of sandwich..so much sauce..definitely disappointed..called to talk to manager and they won’t be in until tomorrow..THIS is reason I don’t come to subway..couldn’t eat the sandwich..what a shame
… moreAlexandra Powell
Drive thru took 20 minutes for 2 sandwiches. Every time I go is at least 20 minutes during at the window. And very few staff. Half the time my sandwich is wrong. Just don’t think the staff cares enough.
Ordered tomato basil wrap – got spinach
Asked for meat Toasted – came cold.
Beyond frustrating
… moreÐecafCoffee
the people at this store were so helpful, especially when I couldn’t quite decide on what I wanted. This place stands out for a fast food restaurant—the food is delicious, and the service is top-notch. My meal came out hot and fresh, which is a rarity these days. Not only was everything prepared perfectly, but they also took the time to chat with me after I ordered, helping me choose the best option and answering all my questions. I don’t usually leave reviews, but this experience was worth sharing. Without a doubt, this is the best Subway in Western Kentucky. If you’re craving Subway and want an exceptional customer service experience, this is the place to go!”
… moreT Koedel
Went here today and couldn’t believe how bad it was. 2 people working and 1 was trying to get their computer working, while it was beeping really loud like an alarm clock. The other person was doing everything else and you could tell she was new but I feel she was actually doing the best she could. People waiting in line were rolling their eye’s at each other. We couldn’t believe the mess going on and no control over the situation. I had a FL tuna and when we got to the toppings the lettuce was brown, not here and there, but brown all over. The cucumbers looked like they were slimy and discolored. I get home and the bread had a tough, chewy texture and the tuna was runny! Really bad experience.
… moreDavid martin
I just paid $13 for 4 slices of roast beef on my foot long. Times must be hard at the Draffenville Subway. I’m done. I won’t be back.
… moreBecky Suon
We really had a great time with the employee named Shannon at this Subway. She was so sweet and nice! Highly recommend.
… moreSamuel Lord
The service was quick and server kind as was the person checking my order out. Since I almost always walk in it was fast.
There were cars lined up outside and had to drive the wrong way to exit.
Sandwich was good. May have needed to be toasted a bit longer for my taste but overall a very good experience.
Veggie tray area was too cold. I could see some veggies frozen on the sides.
Reading other people reviews it sounds like a hit or miss and who may be working.
Wouldn’t have given a five star if not for the frozen veggies.
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