Chipotle Norwood – Boston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Joey DiGi
The food is decent, but chicken was not fresh. The burrito was pretty good and full of fixings. My son got the steak tacos and thought they were pretty tasty. The salad bowl was straight gas, tho! The kiddos abandoned their food for mine, so you know it was good. I’d tell you what I put in in but it’s kinda a secret! Service and cleanliness are a clear concern. As soon as we walked in, we were confronted with overflowing trash receptacles. Then, when we were paying, they immediately looked at my wife for payment, and I was still ordering my bowl. I will pay for the food once our order is complete. Hey Chipotle, don’t just ask whoever is in front of you for money and clean up the place!
… morearianna ames (ari)
I ordered a veggie bowl and they gave me no Guac even though I paid for it and the bowl contained only about 5 bites of food. They were also very rude.
… moreLaird Borchers
We went through for a kids taco meal for my daughter, got mixed up and ended up with 3 sides, and received no meat. My bad for letting my kiddo go through and getting distracted, but when I owned my mix up and went back they were rude just said I had to pay for a side of meat. So apparently a scoop of sour cream is equivalent to a protein? I’ve never had an issue ordering kids meal, we’re always prompted for a protein. I said it was an honest mistake and it’s the same cost either way, she insists no I have to pay and then turns away from me. I agree to pay, and they try to fill one tiny side cup with meat and charge me $5, so I had to again say this isn’t right and makes no sense. I get even more attitude and finally they agree to use a larger container for a $5 side of meat. So unpleasant to deal with when I had a $40 order and have been coming here for years. One moment of rudeness and stinginess and I likely will not return. Great management guys….
… moreDavi Santos
I recently visited this Chipotle and had a mixed experience. Compared to my last visit at a different location, this one was not as generous with the servings in my burrito bowl, particularly with the steak. While I was hoping for the same hearty portions I received before, I was somewhat disappointed by the smaller quantity this time.
However, despite the smaller portions, the overall quality of the food was still good. The ingredients were fresh, and the flavors were spot on. The service was quick and friendly, making for a pleasant dining experience. The restaurant was clean and well-maintained, which added to the positive atmosphere.
In summary, while this Chipotle didn’t meet my expectations in terms of portion size, the quality and service were commendable. I would still recommend it, but I hope they can be a bit more generous with their servings in the future. Additionally, with a family of five, the current prices really weigh on my pockets. It would be much appreciated if they could find it in their hearts to lower their prices a bit.
… moreSage
Food was prepped well but hardly anyone speaks English here. Don’t you think that if you come here and then obtain employment that after a few months you should start learning the language out of respect for the country you’re now in and the one you’ve clearly left from to have a better quality of life? The manger seemed a little disinterested in customer service. When it came to engaging the customers she couldn’t have been more disinterested. Heavier set black woman. The food was good and the checkout process was standard and easy enough but I feel like Chipotle should set some kind of bar SOMEWHERE.
… moreRyan Lawrence
Been good for a while, but one of the new girls doing lunch Monday to Friday is giving half portions.
Edit: just happened again with another server. Asked for more chicken. Still gives LESS chicken (and less everything) than everybody else. Calls it double chicken, and tries to charge me more money, for less food. I just walked out. Guy behind me had the same problem.
… moreJason
The Chipotle in Norwood is a convenient place to grab a quick bite, especially if you’re craving something fresh and customizable. I enjoy being able to build my burrito or bowl with a wide range of toppings, and when the staff are on their game, the food tastes great and portions are generous. The speed of service is usually good, which makes it easy to stop in even on a busy day. That said, I’ve noticed that the consistency can vary—sometimes items are missing, portions feel smaller, or the food isn’t as hot as it should be. The dining area is serviceable but could definitely be cleaner, as tables and trash bins aren’t always maintained during peak hours. Overall, it’s a solid option if you like Chipotle’s style of food, but a little more attention to detail and customer care would take the experience from average to excellent
… moreKrystal Lee
I ordered a salad, I’m confused as to why I have almost no lettuce. I’ve been advised in past not order online because this location doesnt seem to get it right, ever. But tried to give them a chance. I will be ordering in person from now on.
… morePaulWho
Fast I ordered in my phone from the website. Talk about efficient these folks got the process down even when the guy in front of you is backing traffic up trying to decide? They had a crew member stepped in took over landed the plane and the gentleman left with the guacamole! Excellent choice I feel.
… moreStephen Carrigan
Worst chipotle I’ve ever been to. It’s close to work so I try and go because it’s better food than most places. I’ve had my order wrong, found pieces of wrappers inside my bowl, today I basically paid $12 for a kids meal. I’d avoid this location
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