Lee McMillon
I travel a lot for work, and I always end up at Waffle House wherever I’m stationed. It’s kind of my personal travel tradition at this point. I love to sit and pick out the music on their jukebox and eat my food in bliss. But this particular Waffle House stood out even more than usual.
The wait staff here was genuinely great—friendly, attentive, and just easy to talk to. They made me feel like a regular even though I’m just passing through.
And listen… I’m picky about my steak. I ordered the T-bone medium-rare, and they nailed it. Most places either overcook it or don’t even try, but they got mine exactly how I asked. Hot, juicy, and cooked just right.
This spot definitely earned a return visit next time I’m in Birmingham Alabama
… moreRoss Beverly
I ordered to go cause it was late and the service was friendly I will give them that but that is where it ends. The food was horrible and tasted bad and it looked like they threw slice cheese on top of my hash browns they are supposed to be greasy but it tasted bad is all I can sum it up to I even tipped because that’s what we’re supposed to do. But I will never eat here again and I would not recommend it to anyone else either. I am gonna be honest and say what it is and this was by and far not what a waffle house I would call waffle house experience was supposed to be like. Sorry guys 1 star from me.
… moreAsiaa Bennett
0/10 food was Horrible and Not fully cooked. Sausage was still raw and the waffle was undercook my food was wrong . it took 40 mins to even receive it and it wasn’t crowded .
… moreBen Johnson
Super friendly, super fast exactly as I ordered it super hot overall super spectacular. These people know what they’re doing when it comes to
… moreDavid Swindle
I ordered my hash browns like but I always do with chili ham and onions I get em and the only thing it has on it is cheese no ham and no chili nor any onions… I take it back up to the window to ask for some chili ham and onions and she tells me I have to pay for them very rude and unprofessional
… moreRay Schmidt
The service was bad. Once our food was ready they tried to place my order in a trash bag. The food was under cooked and tasted horrible
… moreChef Latricia Stokes Cloud9Cateringco
This waffle house had everything hot and fresh!! The staff was nice and inviting. As I looked around, all the customers seem really happy and satisfied. I was too
… moreT Thomas
Beyond horrible attitude from a manager that desperately needs to be trained on customer service and working with the public. She should also be reported for stealing from customers. I placed an order at the window via website due to being advised the inside is closed to 6 am. I waited outside approximately 25 to 30 minutes for my order that no one told me was ready. I walked into the entrance smiling at 6:15 am to check my order status that should have been ready by 5:54 am. As I entered, the manager looked straight at me without any type of acknowledgement. I stood at the counter where only one order was visibly ready. The workers ignored me and continued to talk betweenthemselves; I still did not receive any acknowledgement of my presence. After about 6/7 minutes, I asked if this could possibly be my order. The manager, mind you, walked over and slid the bag towards me while not speaking. At this point, I politely said I’d like to check this before I leave. Now this is where it goes beyond horrible, terrible customer service with the unpleasant attitude of the manager. My hashbrown order was missing a topping I paid extra for. I brought this to her attention and the response was, “Ma’am, we ran out of tomatoes.” “No problem,” I said, “will you be refunding me since you are out?” Her exact words were… “We can’t refund orders placed online and it’s only sixty-five cents.” I brought it to her attention, although the amount is small, it’s still an item I paid extra for, which I did not receive. The manager again told me it should not be a big deal over $0.65. I too reiterated that I was not getting a topping I paid for, and it should be refunded. By this time, she reached into the register and handed me exactly $0.65, while mumbling under her breath. Okay, yes, I received $0.65, but where’s the tax that should have been reimbursed? I endured waiting 40-plus minutes or more total for an order that had 3 mushrooms, 7 tiny pieces of ham, and barely any onions, all while receiving an attitude for patronizing your establishment. The whole experience was entirely poor. I wish there was an option to rate this location as a negative zero. The manager’s unfounded, awful attitude surpasses horrible. A simple greeting and willingness to resolve an issue goes a long way. I will be contacting the corporate office concerning this matter.
… moreK Wi
It’s Waffle House. Eggs bacon and under crooked waffles ( just ask for em “well done” .. you’ll be alright). Enjoy a simple meal prepped by simple people. Can’t beat it
… moreDeAndrea Thomas
I ordered and paid for my hash browns to be covered and chunked…thinkin them puttin 1 lil chunk of ham was very petty. In such a big hurry that I didn’t even check the bag like I normally do so I guess that’s my fault
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